Eurovox EX5000 stopped recording

Discussion in 'Digital TV - UK & Europe' started by faruqi, Feb 14, 2009.

  1. faruqi

    faruqi Member

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    My Eurovox EX5000 does not record anymore since the last update with
    UFL EX5000 06-12-08 [Autosort Feature.

    I get a message displaying that "Please wait recording is starting".
    But there is no recording carried out.
    I have some recording on the hard disk from the previous Firmware.

    I have tried few times flushing the box with no joy.

    If any suggestion I will b every grateful.
     
  2. HiTeck

    HiTeck Regular member

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    Take the HDD out boot box on, turn back off re-insert HDD then back on.
     
  3. faruqi

    faruqi Member

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    Hello HiTeck,

    I did exactly as you have suggested and I regret to say that I turned off the box and took the hard drive out and switched on the box.

    I then turned off the box and re inserted the hard drive and switched on the box with no joy.

    I know the hard drive is working as the recording on it I can play them.

    Please any other suggestion will well appreciate.
    Thank you.
     
  4. HiTeck

    HiTeck Regular member

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    Make sure the HDD is pushed in all the way and do a factory default including deleting saved recordings powerscan and then try again.
     
  5. faruqi

    faruqi Member

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    Hello Hi Teck,

    I have carried out your instructions by deleting all recordings from the hard drive and restoring to the factory default.
    I then powerscan all the channels and tried again and it time worked fine.

    I am sure now it is the updated firmware has a bug which causing the recording problems.
    I need to re download some other file then UFL EX5000 06-12-08 [Autosort Feature] and will try again.

    I hope I will be able to find alternative file.

    Thank you for your kind help.
     
  6. HiTeck

    HiTeck Regular member

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    There is an earlier fix here which is without auto-sort so if you use the Fav sort feature it wont work with this firmware and you will have to sort them yourself. Personally I don't think its a firmware problem.

    Do you turn your box off at night at the mains or switch at the back if you don't I would suggest you do in future, leaving the box in standby for too long can cause problems with the hard drive when booting out of standby.
     
  7. faruqi

    faruqi Member

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    Hello Teck,

    I have used the early version with the same problems.
    It is working with factory default. I now have reloaded the autosort firmware and the hard drive worked but not for long and it just stopped after 7 minutes or so it is just a mystery.

    I will from now on switch off from the mains it makes sense as you have suggested.
    It is very peculiar the hard drive works fine in factory default mode. I have tested it by recording a film from film4 for more than two hours.

    Well thank you so much for your help.
    Best regards.
     
  8. HiTeck

    HiTeck Regular member

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    Your very welcome mate, hope the problem sorts itself out :)
     

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