Evox Max V. Lots of Transponders.. No Channels ;-(

Not wishing to get myself in trouble but if I get it wrong, I might have messed up already, please close it.. Note to others, try not to discuss things in this thread that should not be discussed otherwise Mr Creaky (Sir, grovel, grovel) will come along with one of his padlocks.

There is a list of sticky threads in bold at the top of the forum containing information about what should not be mentioned. I may still get it wrong but please let me do it on my own.

Thanks

So, I have a Eurovox Max V which was previously running the old firmware and has just been upgraded to the new firmware. I used the same tutorial from somewhere else, worked last time, to set things up
but this time around the box finds the same number, 34, of transponders but when it goes to look for channels on those transponders it finds 'nothing'.

For the fun of it I went and tried the 'new' Deep Scan. 96 transponders! No channels. News elsewhere suggests 38 is tops so I guess the others were just 'images'. There were groups of 432-433-434MHz.

I shouldn't really rabbit on too much but, if it is permissible, I can post the sequence I went through to get nothing in case someone can spot my deliberate mistake. Or maybe someone can come up with a couple of ponters.

I don't want to waste too many heads when they might be better used elsewhere.

Leave me know. Thanks.

 

Sorry to bump. Now the official release has come out I've downloaded that one and tried it out with the same results. What I did....

Could be overkill because I had to repeat some of it.

I'll just do it again.

Pressed Menu.
Went to Config.
Selected Clear Data.
Entered PIN.
Selected Factory Defaults.
Chose SR 6887.
Said OK.
Read Warning.
Said OK.
Waited.
Got taken to Fast Install.
Pressed Exit Twice to get back to main menu.
Went to Preferences.
Chose Language Settings.
Pressed 1968.
Made sure EMU and EMM were enabled.
Saved and Exited.
Ran downloaded official .exe file, having checked it with AVG ;-)
Says it is by DarX.
Click on BIG download button.
Version 2.0 is detected.
Click Start.
Get System Reset message.
Telly goes off, Box displays dnld message.
Version 2.0 says 'Sending'.
Twiddles Thumbs.
Version 2.0 says 'Writing'.
Twiddles Thumbs.
Version 2.0 says 'Downloading is succesful'.
Clicks Exit and Closes program.
Box says 'channel not currently available.'
Press Menu.
Go to Preferences.
Select Language Settings.
Press 1968.
EMM has been disabled so...
Reenable EMM.
Save and Exit.
Go to Installation.
Select FAST INSTALL
Enter PIN
Full Power Scan comes up with SR 6887.
Press OK to begin.
Told to Wait to Delete all Channels.
Box starts searching for Transponders.
Twiddles fingers.
First TP comes up at 147MHz--6887(SR)
Goes for a smoke.
Comes back.
Number of TPs is 34.
Box starts looking for Channels.
Signal Level and Quality is about 80% for all.
Box finds TV:000 Radio:000.
User Installation Screen comes back up listing CH NUM 0001-0034.
Frequencies, SR 6.887, Modulator QAM64.

Once again.. no joy.

I might wonder if I've stuffed the box. I have seen the Clone warnings but this one was done the last time with a version from Eamos that was for a 'real' one and worked.

Not that I am going to argue about that one. Things change.

Config/System Information says...

Model: DVB-XC Box V TDA
S/W Ver: 1.0 ST4 Apr 18 2008
H/W Ver: 2.0t K5
BootStrap: v001
S/W Build: Kuro

I've read elsewhere that the date is not so important since this one is a 'fix'.

Once again sorry if I might have sailed close to the wind or been too wordy.

Any ideas?

 

Only me again.

My last attempt was to download and install a CDF file, correct SR but wrong area. The box accepted it and the channels are listed but selecting one of them comes up with a 'service unrecognised' message. I suppose that might make sense if the CDF was for the wrong area??

I'm still sitting here with 34 transponders and No channels :-(

I did notice that there is mention elsewhere of having to unplug the box and plug it back in again if you get a System Reset message but I can't seem to avoid having that one come up. It still manages to say it has downloaded the firmware succesfully.

Is there anything else I can try?

Thanks

 

Is it possible that I've got a signal strength problem?

Thinking back the box might have gone 'wrong' with a 'service unrecognised' message just prior to the recent happenings rather than complaining in some other way at the time everythingelse went out.

Can't do much about things at the moment but someone else ended up with a feed off the same line via a splitter placing the signal 3.5dB down for both. The box did still work with that in the way but is it possible it might have been marginal?

Have to wait until I can get a bit to take the splitter out and rejoin the wires straight through. However does it seem likely that since the box finds transponders but no channels it is just a problem with overall signal strength and this will fix it or am I clutching at straws.....

??

 

It's not likely you will get transponders if you have a signal issue.
Go to settings and do a factory reset ( be sure to find out the symbolrate for where you live before you do this because if that is set wrong you will get nothing )
When the data is reset you will go to ast Install. Run that. You can expect 38 tps at best. If you get the TPs then you should get channels to follow.
I'd suggest that you won't get anything until you reset the box. Sometimes it just goes tits up and you have to start again and swallow it.

 

Thanks for stepping in.

I've just plugged things straight through and tried again. Still 34 transponders but no channels.

Under User Installation I can select a 'channel', I'm assuming the box is really referring to one of the transponders rather than a specific TV or Radio Channel, by pressing OK to get a tick next to it.

Then if I press the Green Button for Channel Edit followed by Blue for Modify the box lets me play about with the values. In particular the SR (6.887) and Mod(QAM64). The signal level and quality are at 80% but if I change the SR/QAM values from those in the brackets, e.g. SR=6.875 then both drop down into the red below 20% whilst bouncing about a lot.

I don't know if I'm right about this but on the basis of what it is doing everything 'seems' to be set up right but the thing is just not finding 'proper' channels.

As you say it could just be one of those tits up moments... seem to be having a few of those, I have tried going through the setup a number of times... or maybe the box is just poorly and needs retiring. A different box on the same line can get the free channels so there is something there.

I'm beginning to think there is not much that can be done with it, apart from trying a few more times, and I wouldn't want to put you through newbie pain if it does not look like there would be a solution.

My last guess, serious clutching at straws, might be the serial cable is slightly long and. Oooh I don't know. I'd expect that if there were problems there then the software would come back and tell me that it had failed to flash the box.

Could be time to consign it to the Bermuda Triangle unless.......

 

don't give up until you have wiped the data and set back to factory. Use the fast install method ( unless I'm reading you wrong and you have already done this )
you should not have to change anything with this method. Afterwards I always make a point of doing an 'update channels' scan ( user installation red button ) just in case it missed any. You could try that. but be sure to factory reset before a fast install and make sure that symbol rate is correct.

 

OkeyBloke. I think I've done things correctly which probably does not count for much. It sounds, hopefully, like one of those things that if you don't do it right in the right order then it does not work and then... for some strange reason it suddenly does and you can't remember what you did.

I shall do it now... like this.

Box is already flashed with new firmware.

Menu
Go to Config
Select Clear Data
Enter PIN
Move down to Factory Default
Right arrow and select SR 6887
Press OK
Read and Ignore Warning
Press OK

Box says...

'Wait To Factory Settings'

Box then goes directly into Fast Install without me having to do anything and offers me Full Power Scan with SR=6887.

Press OK

Box flashes past a screen with no 'channels' shown and says

'Wait to Delete Channels'

Box starts looking for transponders

Finds first at 147MHz then goes on to find 34 in total.

Box says

'Please wait to Save Data'

Box starts looking for 'Channels' on the 34 transponders it just found.

Box finds no channels and goes back into User Installation and displays the list of transponders.

If memory serves then, when it did find channels the last time it was working, it would have said 'Please Wait to Save Data' again and then picked one of the channels to display. This time around I assume that since it can't find any it just dumps me back to the User Install screen.

Anyway, just in case....

Press Red to Update Channels..

Box finds no channels.

Hopefully I sort of got that right. Like I've said the box might have gone wrong prior to the powers that be messing about with things and I am just chasing a 'coincidence'.

I wouldn't want to give the wrong impression because your help is appreciated but I'm not overly bothered about the lack of TV since I waste my life on the Internet. Unfortunately I'm the pseudo-techy person and the rest of the household have turned from TV Zombies to Zombies without TV with added twitches and spasms.

Unless there is something that I've managed to mess up then it looks like it is just broke and such is life. :-(

I can give it a few more punts if you're up for it but it looks a bit of a dead end.

Thanks again.

 

are you sure that the symbol rate is correct for your area?

if you are sure then I'm at a loss. The symbolrate has to be set correctly when doing the factory reset. Then it is important that the fast install scan is done using the same symbolrate. Also 34 TPs is not enough, you will not get the new sky channels or sports extra and Sky premiere if you don't find all 38.

I doubt the box is faulty. If in doubt start again. Flash again with yesterday's UFL. ( don't factory reset after flash. ) go to fast install.
Place the box as close to the cable in as you can ( as in don't have it going through 5 splitters and cables to another room, just plug it in as directly as you can )

after the fast install whatever channels are on whatever tps it finds should be on. get that symbolrate correct though, if that is wrong you will never get any channels.

 

What area are u in???
Might be just as easy to download a channel file for your area?

 

Just to add to Pasanonic's post if you dont mind just give my thoughts hopefully without butting in, do as he says above and also It's a Max V so it has an internal signal booster and you will see that listed in TV settings (if I remember correctly), do the factory default then restart the box, turn the booster ON save, then restart the box again, do the powerscan with the same settings if your receiving TPs then 6887 should be the right one. Start at 100.00 stop at 850.00 step set 8.

If that doesn't work do the above again and the only thing to change is the step, set it to 6 and have another go.

Next step just to try is do the powerscan on symbol rate 6952 and again do the same as above but as said if your getting the TPs the then the symbol rate your already using is correct.

One other thing as moeiom said a CDF maybe the way to go, at the bottom of my post there is a link to a few CDF's, have a look in there to see if any take your fancy.

Best of luck.

Edit; theres also a load in eamos

 

I seem to be having the same problem as Jmackie5.
Have flashed my Max V 5 times now, seems to download ok, but following a power scan, get no channels, tuning shows level & quality in red zones (have checked the symbolrate, that's ok). Have even tried a factory reset.
The strange thing is, when I flash the old April 08 firmware update back onto the box & input the last set of key codes, I get all the channels when I do a power scan!
Don't think its a clone, bought from the Cable Box Shop, who's website strangely no longer exists, and they seem reluctant (or unable?) to answer their "legendary" (their word, not mine!) customer service tel number.
Anyone have any suggestions, besides binning it?

 

what area are u both in

 

Did you both originally have the 28/04 fix on before?

 

In North West area, VM CC which is ex C&W.

 

Hitech.. how do i upload my cdf channel file for teeside somewere???
Its got all the latest channels on, the rest r old

 

http://rapidshare.com/

 

no i ment to this forum, or to eko4.4shared?

 

HiTeck - Yes, had 28/04 firmware on MaxV(have since put it back on, hopefully only temporary...)

 

http://rapidshare.com/files/169540148/Teeside.Channels.02-December-2008.ADULT._Made.By.Moe_.CDF

Teeside pure channel data for who ever wants it