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Explorer Crashing

Discussion in 'Windows - General discussion' started by Michael Madell, Nov 2, 2018.

  1. Michael Madell

    Michael Madell Newbie

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    Whenever i try navigating through OneDrive, Quick Access or my external drive, Explorer will crash and restart. how can this be fixed?
     
  2. scorpNZ

    scorpNZ Active member

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    See what the event viewer says
     
  3. Michael Madell

    Michael Madell Newbie

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    The program explorer.exe version 10.0.17134.165 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
    Process ID: 4f1c
    Start Time: 01d473b9a13f1b87
    Termination Time: 12
    Application Path: C:\Windows\explorer.exe
    Report Id: a1067701-33ee-4369-bf02-3176050bf9ad
    Faulting package full name:
    Faulting package-relative application ID:
     
  4. Michael Madell

    Michael Madell Newbie

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    then the Security & Maintenance CP says:

    Description
    A problem caused this program to stop interacting with Windows.
    Faulting Application Path: C:\Windows\explorer.exe

    Problem signature
    Problem Event Name: AppHangB1
    Application Name: explorer.exe
    Application Version: 10.0.17134.165
    Application Timestamp: 4031a9f8
    Hang Signature: 1347
    Hang Type: 134217728
    OS Version: 10.0.17134.2.0.0.256.48
    Locale ID: 2057
    Additional Hang Signature 1: 13478faa2e11c13436cc08bed4b1788b
    Additional Hang Signature 2: a2bd
    Additional Hang Signature 3: a2bd44a2e7cf7f71096b99fe0a297332
    Additional Hang Signature 4: 1347
    Additional Hang Signature 5: 13478faa2e11c13436cc08bed4b1788b
    Additional Hang Signature 6: a2bd
    Additional Hang Signature 7: a2bd44a2e7cf7f71096b99fe0a297332
     

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