I have the most recent version of Nero 7 ultra. I purchased Memorex DVD + R DL disks. Nero can identify my DVD burner as DVD + R DL capable. It also sees the DL disks as dual layer. When I choose DVD 9 in the drop down menu as the target DVD to burn to, it gives me a failure to burn error when it tries to initiate the burn. I am burning from a hard drive file created by DVD decrypter. The file is less than the stated capacity of the blank DVD. I have not had any problem with burning to a standard DVD (with compression) from Decrypter. Any suggestions what I can change in my Nero program to get it to burn in DL? Thanks,
Hi jdmonk You might just need a firmware update on your burner. For dual layer discs use Verbatim - the best ones. Post the failed log from Nero and we can take a peek. Just need the last one and be sure to edit the serial numbers. They usually begin w/ 1A, 1C or 5C. You can find them here: For Nero 7 - program files>nero>nero 7>core>nerohistory For Nero 6 - program files>ahead>nero>nerohistory
Here is the Nero error log. It's a little greek to me. See if you can decifer the problem. I'll check and see if I can get a firmware update from NEC. Thanks for the advice, JDMonk Burn settings: Target: _NEC DVD_RW ND-2510A Number of copies: 1 Write speed: 0 KB/s Temp folder: H:\Temp files (43243569152 bytes free) Direct burning: true Target media: DVD R DL Shutdown when finished: false Advanced Analysis: false Compress Adaptive: false 23:34:25 File burn_dvdfiles.cpp, Line 238 Compile DVD: init VMG Menus Vobs [126 vobus] 1.59MB -> 1.59MB [R 1.00] Video: 1.33MB, extra: 0.26MB Audio: 0 streams Subpicture: 1 streams 0. 0. Unspecified 0.01MB [enabled] VTS_01 Menus Vobs [643 vobus] 60.38MB -> 60.38MB [R 1.00] Video: 51.36MB, extra: 9.03MB Audio: 1 streams 0. 0. Dolby Digital 2-ch Unspecified 7.40MB [enabled] Subpicture: 1 streams 0. 0. Unspecified 0.38MB [enabled] VTS_01 Title Vobs [16458 vobus] 6120.04MB -> 5720.35MB [R 1.00] Video: 5032.84MB, extra: 687.51MB Audio: 3 streams 0. 0. Dolby Digital 5.1-ch English 455.72MB [enabled] 1. 1. Dolby Digital 5.1-ch French 390.58MB [disabled] 2. 2. Dolby Digital 2-ch English- Director's Comment 194.45MB [enabled] Subpicture: 4 streams 0. 0. English 5.19MB [enabled] 1. 1. French 4.55MB [disabled] 2. 2. Spanish 4.46MB [disabled] 3. 3. French 0.11MB [disabled] VTS_02 Menus Vobs [1 vobus] 0.01MB -> 0.01MB [not compressable] Video: 0.01MB, extra: 0.00MB Audio: 0 streams Subpicture: 1 streams 0. 0. Unspecified 0.00MB [enabled] VTS_02 Title Vobs [324 vobus] 108.39MB -> 108.39MB [R 1.00] Video: 103.85MB, extra: 4.55MB Audio: 1 streams 0. 0. Dolby Digital 2-ch English 3.91MB [enabled] Subpicture: 0 streams VTS_03 Menus Vobs [1 vobus] 0.01MB -> 0.01MB [not compressable] Video: 0.01MB, extra: 0.00MB Audio: 0 streams Subpicture: 1 streams 0. 0. Unspecified 0.00MB [enabled] VTS_03 Title Vobs [4260 vobus] 1212.09MB -> 1207.79MB [R 1.00] Video: 1145.88MB, extra: 61.91MB Audio: 1 streams 0. 0. Dolby Digital 2-ch English 52.04MB [enabled] Subpicture: 3 streams 0. 0. English 1.54MB [enabled] 1. 1. French 2.21MB [disabled] 2. 2. Spanish 2.10MB [disabled] VTS_04 Menus Vobs [1 vobus] 0.01MB -> 0.01MB [not compressable] Video: 0.01MB, extra: 0.00MB Audio: 0 streams Subpicture: 1 streams 0. 0. Unspecified 0.00MB [enabled] VTS_04 Title Vobs [1209 vobus] 348.07MB -> 346.93MB [R 1.00] Video: 329.47MB, extra: 17.46MB Audio: 1 streams 0. 0. Dolby Digital 2-ch English 14.53MB [enabled] Subpicture: 3 streams 0. 0. English 0.57MB [enabled] 1. 1. French 0.57MB [disabled] 2. 2. Spanish 0.57MB [disabled] VTS_05 Menus Vobs [2 vobus] 0.01MB -> 0.01MB [not compressable] Video: 0.01MB, extra: 0.00MB Audio: 0 streams Subpicture: 1 streams 0. 0. Unspecified 0.00MB [enabled] VTS_05 Title Vobs [29 vobus] 11.69MB -> 11.69MB [R 1.00] Video: 10.88MB, extra: 0.80MB Audio: 1 streams 0. 0. Dolby Digital 5.1-ch English 0.74MB [enabled] Subpicture: 0 streams VTS_06 Menus Vobs [1 vobus] 0.01MB -> 0.01MB [not compressable] Video: 0.01MB, extra: 0.00MB Audio: 0 streams Subpicture: 1 streams 0. 0. Unspecified 0.00MB [enabled] VTS_06 Title Vobs [27 vobus] 12.98MB -> 12.98MB [R 1.00] Video: 12.62MB, extra: 0.37MB Audio: 1 streams 0. 0. Dolby Digital 2-ch English 0.31MB [enabled] Subpicture: 0 streams 23:34:25 File burn_dvdfiles.cpp, Line 1245 Compile DVD: begin copy 1 23:34:26 File NeroRecorderBase.cpp, Line 517 Writing to disc: D 23:34:26 File NeroRecorderBase.cpp, Line 531 Free capacity on disc: 4152387 sectors (4173824) 23:34:26 File burn_dvdfiles.cpp, Line 549 Compile DVD: burning 4152387 sectors (3824963 required) 23:34:26 File burn_dvdfiles.cpp, Line 745 Compile DVD: adjust target size to 8110.13MB (7470.63MB obtained) 23:34:26 File burn_dvdfiles.cpp, Line 595 Compiling DVD Volume started 23:34:26 File vob_record.cpp, Line 647 DirectBurn offset: VIDEO_TS.VOB 16 23:34:26 File burn_dvdfiles.cpp, Line 1151 Compile DVD: finished VMG Menus Vobs VMG Menus Vobs: Original 1.59MB -> Expected 1.59MB -> Output 1.59MB Finished error 0.00MB Ratio encoded = 0 Original encoded = 126 Slide encoded = 0 StillImage encoded = 0 Output extra size = 0.26MB Source video size = 1.33MB Pictures Modified [I 0] [P 0] [B 0] 23:34:27 File NeroRecorder.cpp, Line 482 Burn failed (3) ----- Begin NeroAPI error log ----- 1C82-803M-19E5-MAAX-400A-1131-**** 1A4K-0800-0000-2530-2695-**** Windows XP 5.1 IA32 WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0001), size=45056 bytes, created 8/14/2002 2:03:36 PM ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM NT-SPTI used Nero API version: 7.5.7.0 Using interface version: 7.0.5.6 Installed in: C:\Program Files\Nero\Nero 7\Core\ Application: Ahead\Nero Recode Internal Version: 7, 5, 7, 0 Recorder: <_NEC DVD_RW ND-2510A> Version: 2.15 - HA 1 TA 3 - 7.5.7.0 Adapter driver: <USB 2.0> HA 1 Drive buffer : 2048kB Bus Type : set to ATAPI (3) -> ATAPI, detected: ? === Scsi-Device-Map === DiskPeripheral : WDC WD1200JB-75CRA0 atapi Port 0 ID 0 DMA: On DiskPeripheral : IOMEGA ZIP 250 atapi Port 0 ID 1 DMA: Off CdRomPeripheral : _NEC DVD+RW ND-1100A atapi Port 1 ID 0 DMA: On === CDRom-Device-Map === _NEC DVD_RW ND-2510A D: CDRom3 _NEC DVD+RW ND-1100A G: CDRom0 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte BUFE : 0 Physical memory : 1023MB (1047564kB) Free physical memory: 445MB (456492kB) Memory in use : 56 Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 9.12.2006 NeroAPI 11:34:26 PM #1 Text 0 File SCSIPassThrough.cpp, Line 583 LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL 11:34:26 PM #2 Text 0 File DlgWaitCD.cpp, Line 301 Last possible write address on media: 4173823 (927:30.73, 8151MB) Last address to be written: -1 ( 0:00.-1, 0MB) 11:34:26 PM #3 Text 0 File DlgWaitCD.cpp, Line 313 Write in overburning mode: NO 11:34:26 PM #4 Text 0 File DlgWaitCD.cpp, Line 2863 Recorder: _NEC DVD_RW ND-2510A, Media type: DVD+R9 Double Layer 11:34:26 PM #5 Text 0 File DlgWaitCD.cpp, Line 485 >>> Protocol of DlgWaitCD activities: <<< ========================================= 11:34:26 PM #6 Text 0 File SCSIPassThrough.cpp, Line 41 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 11:34:26 PM #7 Text 0 File BurnAtOnceRecorder.cpp, Line 4556 Frist possible LBA for Layerbreak: 1922336 11:34:26 PM #8 Text 0 File BurnAtOnceRecorder.cpp, Line 4557 Last possible LBA for Layerbreak: 2086911 11:34:26 PM #9 Text 0 File BurnAtOnceRecorder.cpp, Line 1010 Estimated filesystem size: 560 11:34:26 PM #10 Phase 36 File APIProgress.cpp, Line 282 Burn process started at 1x (1,385 KB/s) 11:34:26 PM #11 Text 0 File BurnAtOnceRecorder.cpp, Line 1709 Buffering files started 11:34:26 PM #12 Text 0 File BurnAtOnceRecorder.cpp, Line 1415 Buffering VIDEO_TS.VOB 11:34:27 PM #13 Text 0 File BurnAtOnceRecorder.cpp, Line 2608 Finished buffering file VIDEO_TS.VOB of size 1667072 bytes (814 sectors) 11:34:27 PM #14 Text 0 File BurnAtOnceRecorder.cpp, Line 2675 Finished writing file VIDEO_TS.VOB of size 1667072 bytes (814 sectors) 11:34:27 PM #15 Text 0 File BurnAtOnceRecorder.cpp, Line 2688 Buffering files finished successfully 11:34:27 PM #16 CDR -1205 File BurnAtOnceRecorder.cpp, Line 1864 Burning Layer 1 11:34:27 PM #17 SPTI -1066 File SCSIPassThrough.cpp, Line 293 D: CdRom3: SCSIStatus(x02) WinError(0) NeroError(-1066) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x24 Sense Qual: 0x00 CDB Data: 0xAD 00 00 00 00 00 00 00 08 04 00 00 Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24 00 00 C0 00 07 Buffer x095f8000: Len x804 11:34:27 PM #18 SPTI -1066 File SCSIPassThrough.cpp, Line 293 D: CdRom3: SCSIStatus(x02) WinError(0) NeroError(-1066) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x24 Sense Qual: 0x00 CDB Data: 0xC9 03 02 00 42 54 59 50 45 00 00 00 Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24 11:34:27 PM #19 Text 0 File DVDR.cpp, Line 6450 Drive: _NEC DVD_RW ND-2510A Book Type request [NEC]: DVD-ROM, write to RAM Changing the Book Type was finished with error, return code -1066 11:34:27 PM #20 Text 0 File DVDPlusRW.cpp, Line 662 Start write address at LBA 0 DVD high compatibility mode: Yes 11:34:27 PM #21 SPTI -1046 File SCSIPassThrough.cpp, Line 293 D: CdRom3: SCSIStatus(x02) WinError(0) NeroError(-1046) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x30 Sense Qual: 0x05 CDB Data: 0x53 00 00 00 00 00 00 05 80 00 00 00 Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 30 05 11:34:27 PM #22 Text 0 File BurnAtOnceRecorder.cpp, Line 681 Error reserving fragment (0) 11:34:27 PM #23 Text 0 File BurnAtOnceRecorder.cpp, Line 3680 Disc info: Partitions: 0 11:34:27 PM #24 Text 0 File BurnAtOnceRecorder.cpp, Line 1882 Error reserving start segment 11:34:27 PM #25 Text 0 File BurnAtOnceRecorder.cpp, Line 3680 Disc info: Partitions: 0 11:34:27 PM #26 Phase 179 File APIProgress.cpp, Line 282 Writing file to disc failed 11:34:27 PM #27 Text 0 File BurnAtOnceRecorder.cpp, Line 3680 Disc info: Partitions: 0 11:34:27 PM #28 Text 0 File SCSIPassThrough.cpp, Line 583 UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL 11:34:27 PM #29 Text 0 File Cdrdrv.cpp, Line 10459 DriveLocker: UnLockVolume completed 11:34:30 PM #30 Phase 38 File APIProgress.cpp, Line 282 Burn process failed at 1x (1,385 KB/s) Existing drivers: File 'Drivers\CDRALW2K.SYS': Ver=6.2.0.110 , size=24698 bytes, created 9/24/2003 1:02:58 PM File 'Drivers\ASPI32.SYS': Ver=4.71 (0001), size=17005 bytes, created 8/14/2002 2:03:36 PM File 'Drivers\PXHELP20.SYS': Ver=2.02.47a, size=17136 bytes, created 5/1/2003 8:52:34 PM (Prassi/Veritas driver for win 2K) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) ----- End NeroAPI error log ----- 23:34:30 File burn_dvdfiles.cpp, Line 308 Compile DVD: exit
Ok here's a few suggestions: Recorder: <_NEC DVD_RW ND-2510A> Version: 2.15 The latest firmware is 2.19. Here's a link. The media is only listed in the log as Media type: DVD+R9 Double Layer so hopefully the firmware will help the drive recognize these discs better. Usually you'll see a media id too. Book Type request [NEC]: DVD-ROM, write to RAM Changing the Book Type was finished with error, return code -1066 Change the booktype to automatic for DVD-Rom. File 'Drivers\CDRALW2K.SYS Roxio and Nero don't always play well together. You can uninstall Roxio and run the zap tool to completely remove it. Give that a go and let us know.
You definitely need a new firmware update. Your drive can't see (recognize) the media you're using. See above reply. Either your drive doesn't like the media and or it can't read it. 1X is way too slow, try 2X or 4X if your drive is capable of handling DL media. Best of luck!!
