Firmware update Starview3 Super

Discussion in 'Digital TV - UK & Europe' started by Sychman, Jun 22, 2008.

  1. Sychman

    Sychman Member

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    Hello I am a newbie and in need of a little help and assistance.

    I have recently purchased a Starview3 The Box Super. Sadly I am experiencing difficulty in updating the machine.

    As far as I can ascertain the box is in working order. I have connected it to my TV via my incoming cable (Virgin) and have scanned for channels. The box has detected 200+ channels many of which are scrambled. The rest I can view as per normal TV.

    I am aware that I have to update the (Firmware?) but alas this is where my problems begin. When I connect the box to my computer via a null modem cable DB9F to DB9F it appears that my computer cannot see the box. For example I do not get the usual, found new hardware/wizard messages. I have connected the box via the nine pin socket on the back of the computer and via a USB 2.0 serial adapter both to no avail. (The software for the USB adapter has been downloaded and the programme is in All Programs) The box is connected to power has booted and I can switch from Standby to On. After that nothing!

    Could somebody please assist me in my plight?

    Kind regards. Sychman.
     
  2. moggser

    moggser Regular member

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    befor you do any of that try press menu then 1570 and turn the emu key on and let me know then
     
  3. davee13

    davee13 Member

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  4. davee13

    davee13 Member

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    Hi
    I also have recently purchased Starview3 super.
    Tried 1570, doesnt do anything.
    Tried loading firmware as desctibed on here withe necessary cable still no joy.
    Please somebody help/guide me what to do.
     
  5. moggser

    moggser Regular member

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  6. noelyf

    noelyf Regular member

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    All the info you need is here :
    >>> http://forums.afterdawn.com/thread_view.cfm/663923
     
  7. DesB

    DesB Regular member

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    Davee,
    your box hasn,t been flashed yet by the sound of things,
    did you try this idiot proof guide? take your time its easy enough!

    http://forums.afterdawn.com/thread_view.cfm/663923
     
  8. noelyf

    noelyf Regular member

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    Too quick for me moggser, thats that cl**rwire Its brutal lol.
     
  9. DesB

    DesB Regular member

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    Dito Noel LOL
     
  10. noelyf

    noelyf Regular member

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    Fair play to you Des, we need that thread (celtics) re stickied ;)
     
    Last edited: Aug 12, 2008
  11. mahockey

    mahockey Member

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    It could be the RS232 TO USB conversion cable that is the problem as I have seen this happen were it looks like it is connecting to a piece of harware but is not thus you cannot update the firware properly... this is what i suggest .

    Connect up all devices (starview , pc etc etc )
    Plug in the USB device to your PC
    Go to START/CONTROL PANEL/ SYSTEM / HARDWARE /DEVICE MANAGER/Ports (COM/LPT)

    From the list provided identify which is the USB that is connected to your starview , (by plugging in/out the USB you should see the list refresh)
    When you identify the COM in question then right click on it and go to "properities" then in the advanced section you will be able to change the "com number" ie (COM1 COM 2 etc) of this device to match a Com number in the Software needed to flash your Starview.

    **Take a note of what COM numbers you have changed (ie) COM7 changed to COM1 etc as it may be needed to change back if it caused problems with other devices on our P.C

    This will then ensure that the USB-SERIAL(p.c) is communicating properly with your Starview and you should then be able to Flash and resolve your on going problem.

    Hope this helps.

    M.
     
    Last edited: Aug 12, 2008
  12. DesB

    DesB Regular member

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    It didnt take you long getting involved.... now your addicted LOL
     
  13. mahockey

    mahockey Member

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    You can say that again , its nice to help (for what it worth) plus I have received enough!
     
  14. moggser

    moggser Regular member

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    i agree with you noel and des
    its a terrible service cant wait to get rid of it well form my missus's place any way i got better then that lol
     
  15. davee13

    davee13 Member

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    Thanks to all.
    I have sorted it had to upload the latest version of firmware GTROMSUPER800e.exe.
    All working ok now after the 1570 code.
     
  16. DesB

    DesB Regular member

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    Happy Days so Davee!!! well done!
     

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