Press Menu > System Information and tell us what the API is please Also You will need to know if you have a clone or genuine Count the vents on top 18x7 = Clone 25x7 = Genuine 13x7 = 1st Generation Also looking from the front Scart to the left = Clone Scart to the right = Genuine Also you can go here to see some pics http://www.freewebs.com/dooby2oon You will need version 4.00 firmware for GENUINES found in "Starvi*w" firmware folder. You will need version 2.57_FIXED firmware for CLONES found in "Starvi*w" firmware folder.
Going on what you have just said I have a clone but i'm using 4.00 firmware and havent lost any channels yet...8 months now....I'm in Belfast using virgin.....Just a thought..