Hello I have a Dell Inspiron 1764 laptop with windows 7 home premium, 64-bit on it. Windows wont start anymore. An automatic system repair appears but it's unable to solve the problem. System restore (to an earlier date) doesnt work either. Booting in safe mode doesnt work. I can access the command prompt. I dont have the OS installation CD that usually comes with new computers. I have successfully installed "Hiren's boot cd" on a USB drive (Thanks to a tutorial I found). It has allowed me to retreive all my important files. I'd like to do a fresh install of Windows 7 now. I did this once in the past using an ISO image I installed on a USB drive, (as instructed in a tutorial). I activated the OS with the license key I found under my laptop. This worked perfectly. I' d like to do this again now but these ISO files are no longer available on the web for free. How can I do a clean install now? Is it possible with Hiren's boot cd? Beside's retreiving important files (Like pictures and documents) I don't know how to do anything else with Hiren's boot cd. Thanks
Microsoft has stopped providing Windows 7 ISO images directly to the public. However you can download it directly from Microsoft if you have a genuine Windows 7 product key. http://www.techverse.net/download-windows-7-iso-x86-x64-microsofts-official-servers/ Download Windows 7 SP1 ISO ( x86 / x64 ) Image http://www.microsoft.com/en-us/software-recovery Hope this helps... 2oG
Hi I dont think I m eligible for that download as my windows version is tied to my laptop. I mean I didnt purchase windows seperately, as a DVD
Maybe I don't understand what you are trying to do.... I take it as you need to reinstall win7 on your laptop? that means you have a key and can download the iso to reinstall. As in: And???
Thanks for your reply Microsoft will only send the ISO file to customers who purchased windows OS seperately, on a DVD. Mine came with my laptop. Mine is OEM so I m not eligible. You seem to be claiming I can get this file? If so, I m surprised and need more help pls Here s the message I got after entering my product key in the link you provided: System Error We encountered a problem with the product key you provided. Please visit the Microsoft Support Contact Us page for assistance. Refer to Message Code.
A user can access the Windows Recovery Environment by pressing function key F8 during boot. F8 will display the Advanced Boot Options screen. This is a different screen than the Boot Options screen where you select the desired boot device after pressing F12. The Advanced Boot Options screen displays a list of available troubleshooting options. The first item listed is Repair Your Computer. When you select Repair Your Computer, you will enter the Windows Recovery Environment. After logging on, the System Recovery Options screen displays the various recovery tools available. http://downloads.dell.com/Manuals/a...-and-recvry-mangr-v1.3_User's Guide_en-us.pdf F8 is the key to press the moment you turn the power on on newer Dell models. It will give you the option to restore the computer from a system image under the Advanced Boot Options. https://answers.yahoo.com/question/index?qid=20120316230612AAPgwle
Thank you for replying ddp I have tried the F8 button. "Repair your computer" doesnt work. neither does anything else there. I need this system image first. Where can I get it please? The link "2oldgeek" provided doesnt work because the version I wish to restore is OEM
ddp I did read chapter 8 "Dell backup and recovery" manager isnt on the list. As I found out here http://en.community.dell.com/support-forums/laptop/f/3518/t/19385144 , the recovery option disappears after a recovery performedwith the DVD. I did a recovery with the DVD a while ago so I guess that s why I dont have access to the recoverypartition. I only have : Startup repair System restore system image recovery windows memory diagnostic command prompt
did you do a recovery twice, once with dvd & other with usb or just once with usb? pay site to download dell win7 iso https://restore.solutions/en/dellinspiron1764ci3/
I did the recovery once with the DVD on this laptop. I used the ISO on the USB drive on another laptop if I remember correctly
Thanks for the link. Seems like what I need except I dont have a "CI3" inspiron 1764. It s a "Dell Inspiron 1764" (french) Any Idea where I can get the ISO for that one please?
I just found the DVD and tried it: an error message appears while windows is installing.. I guess I still want to use an ISO image
It said an error occured and that the installation was cancelled. There was a number with a few zeros. I am currently using "DRevitalize" (On Hiren's boot CD) It s scanning my SSD drive for bad sectors and has already found 57 bad sectors. What do you think? Seems like this scan is gonna take a very long time.. Does it make sense to perform this scan if I am going to reinstall the OS?
can you bypass the scan? was the error message something like this? "STOP: 0X0000007B (0xF78d2524,0XC0000034,0X00000000, 0X00000000)"