I'm using windows XP and I'm sure I've got an infection. Every time I click on a google result I'm redirected to a random website (car insurance, a stupid picture a cow etc.) AVG is pretty much worthless (cannot be updated), Spybot won't install, and Avast finds infections and deletes them, but the problem remains. How can I get rid of this bug?
My apologies. Neither the Kaspersky webscanner or Windows XP update work properly. Here's the HijackThis log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 5:19:22 PM, on 4/5/2009 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\WLTRYSVC.EXE C:\WINDOWS\System32\bcmwltry.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\eHome\ehSched.exe C:\Program Files\Google\Update\GoogleUpdate.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe C:\WINDOWS\system32\IoctlSvc.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\ehome\ehtray.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\WINDOWS\system32\igfxsrvc.exe C:\WINDOWS\system32\WLTRAY.exe C:\WINDOWS\stsystra.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\Dell\MediaDirect\PCMService.exe C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Program Files\Dell Photo AIO Printer 926\memcard.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\WINDOWS\system32\dllhost.exe C:\WINDOWS\eHome\ehmsas.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe C:\Program Files\PowerISO\PWRISOVM.EXE C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder\OrderReminder.exe C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe C:\WINDOWS\system32\dlcxcoms.exe C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\Program Files\NetWaiting\netWaiting.exe C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe C:\Program Files\Dell Support\DSAgnt.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Google\Web Accelerator\GoogleWebAccWarden.exe C:\Program Files\Google\Web Accelerator\googlewebaccclient.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3061127 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.orbitdownloader.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3061127 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://localhost:9100/proxy.pac O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files\Orbitdownloader\orbitcth.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: ShoppingReport - {100EB1FD-D03E-47FD-81F3-EE91287F9465} - C:\Program Files\ShoppingReport\Bin\2.0.26\ShoppingReport.dll (file missing) O2 - BHO: Google Web Accelerator Helper - {69A87B7D-DE56-4136-9655-716BA50C19C7} - C:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: Catcher Class - {ADECBED6-0366-4377-A739-E69DFBA04663} - C:\Program Files\Moyea\FLV Downloader\MoyeaCth.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll O3 - Toolbar: Google Web Accelerator - {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - C:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll O3 - Toolbar: Grab Pro - {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - C:\Program Files\Orbitdownloader\GrabPro.dll O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe" O4 - HKLM\..\Run: [dlcxmon.exe] "C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe" O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 926\memcard.exe" O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Dell PC Fax\fm3032.exe" /s O4 - HKLM\..\Run: [DLCXCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCXtime.dll,_RunDLLEntry@16 O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe" O4 - HKLM\..\Run: [Autoexec] c:\autoexec.bat O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe O4 - HKLM\..\Run: [OrderReminder] C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder\OrderReminder.exe O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [HPLJ Config] C:\Program Files\Hewlett-Packard\hp LaserJet 3015_3020_3030_3380\SetConfig.exe -c Direct -p DOT4_001 -pn "hp LaserJet 3030 PCL 6" -n 1 -l 1033 O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user') O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe O4 - Global Startup: Run Google Web Accelerator.lnk = C:\Program Files\Google\Web Accelerator\GoogleWebAccWarden.exe O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-US\local\search.html O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/201 O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/204 O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/203 O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/202 O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll O9 - Extra button: ShopperReports - Compare product prices - {C5428486-50A0-4a02-9D20-520B59A9F9B2} - C:\Program Files\ShoppingReport\Bin\2.0.26\ShoppingReport.dll (file missing) O9 - Extra button: ShopperReports - Compare travel rates - {C5428486-50A0-4a02-9D20-520B59A9F9B3} - C:\Program Files\ShoppingReport\Bin\2.0.26\ShoppingReport.dll (file missing) O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O17 - HKLM\System\CCS\Services\Tcpip\..\{9C65A03D-C6CD-4AFF-B6DA-8F1C60856516}: NameServer = 85.255.112.191,85.255.112.78 O17 - HKLM\System\CCS\Services\Tcpip\..\{A48DB91B-789F-4009-B4E3-49CC14838682}: NameServer = 85.255.112.191,85.255.112.78 O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.191,85.255.112.78 O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.191,85.255.112.78 O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe O23 - Service: dlcx_device - - C:\WINDOWS\system32\dlcxcoms.exe O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe O23 - Service: Google Update Service (gupdate1c989de7521d437) (gupdate1c989de7521d437) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Nero BackItUp Scheduler 3 - Unknown owner - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe (file missing) O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE -- End of file - 12767 bytes
Hi luberjz, My apologies that you were directed to a 5year old sticky that has outlived its usefulness. If you are NOT in the Ukraine then you have been hijacked by someone in Odessa, USSR… Fix entries using HiJackThis Launch HiJackThis Click the Do a system scan only button Put a check next to the entries listed below (if they still remain) O2 - BHO: ShoppingReport - {100EB1FD-D03E-47FD-81F3-EE91287F9465} - C:\Program Files\ShoppingReport\Bin\2.0.26\ShoppingReport.dll (file missing) O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [ISUSScheduler] \"C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe\" -start O9 - Extra button: ShopperReports - Compare product prices - {C5428486-50A0-4a02-9D20-520B59A9F9B2} - C:\Program Files\ShoppingReport\Bin\2.0.26\ShoppingReport.dll (file missing) O9 - Extra button: ShopperReports - Compare travel rates - {C5428486-50A0-4a02-9D20-520B59A9F9B3} - C:\Program Files\ShoppingReport\Bin\2.0.26\ShoppingReport.dll (file missing) O17 - HKLM\System\CCS\Services\Tcpip\..\{9C65A03D-C6CD-4AFF-B6DA-8F1C60856516}: NameServer = 85.255.112.191,85.255.112.78 O17 - HKLM\System\CCS\Services\Tcpip\..\{A48DB91B-789F-4009-B4E3-49CC14838682}: NameServer = 85.255.112.191,85.255.112.78 O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.191,85.255.112.78 O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.191,85.255.112.78 IMPORTANT: Do NOT click fix until you exit all browser sessions including the one you are reading in right now Click the Fix checked button and close HiJackThis Reboot Download Malwarebytes' Anti-Malware to your desktop. Double-click mbam-setup.exe and follow the prompts to install the program. • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. • If an update is found, it will download and install the latest version. • Once the program has loaded, select Perform full scan, then click Scan. • When the scan is complete, click OK, then Show Results to view the results. • Make sure that everything is checked, and click Remove Selected. <-- Don't forget this. • When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt • Please post the MBAM Log and a fresh HJT log in your next reply. Let me know how it’s doing and if you are still redirecting… 2OG
Thanks for the quick reply. I followed the above directions and my system is running noticeably smoother, and I haven't seen any redirecting. Here's the mbam log: Malwarebytes' Anti-Malware 1.35 Database version: 1945 Windows 5.1.2600 Service Pack 2 4/6/2009 12:45:15 PM mbam-log-2009-04-06 (12-45-15).txt Scan type: Full Scan (C:\|Z:\|) Objects scanned: 184909 Time elapsed: 47 minute(s), 6 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 31 Registry Values Infected: 3 Registry Data Items Infected: 2 Folders Infected: 12 Files Infected: 11 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\shoppingreport.hbax (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\shoppingreport.hbax.1 (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\shoppingreport.hbinfoband (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\shoppingreport.hbinfoband.1 (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\shoppingreport.iebutton (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\shoppingreport.iebutton.1 (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\shoppingreport.iebuttona (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\shoppingreport.iebuttona.1 (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\shoppingreport.rprtctrl (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\shoppingreport.rprtctrl.1 (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Interface\{8ad9ad05-36be-4e40-ba62-5422eb0d02fb} (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Interface\{aebf09e2-0c15-43c8-99bf-928c645d98a0} (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Interface\{d8560ac2-21b5-4c1a-bdd4-bd12bc83b082} (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{c9ccbb35-d123-4a31-affc-9b2933132116} (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{a7cddcdc-beeb-4685-a062-978f5e07ceee} (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{a16ad1e9-f69a-45af-9462-b1c286708842} (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{20ea9658-6bc3-4599-a87d-6371fe9295fc} (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Typelib\{cdca70d8-c6a6-49ee-9bed-7429d6c477a2} (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Typelib\{d136987f-e1c4-4ccc-a220-893df03ec5df} (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Typelib\{e343edfc-1e6c-4cb5-aa29-e9c922641c80} (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{100eb1fd-d03e-47fd-81f3-ee91287f9465} (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{a7cddcdc-beeb-4685-a062-978f5e07ceee} (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\shoppingreport (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\DVDTool (Trojan.DNSChanger) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DVDTool (Trojan.DNSChanger) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully. Registry Values Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\autoexec (Trojan.FakeAlert.H) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.Shopping.Report) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.Shopping.Report) -> Quarantined and deleted successfully. Registry Data Items Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully. Folders Infected: C:\Documents and Settings\Administrator\Application Data\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully. C:\Documents and Settings\Administrator\Application Data\ShoppingReport\cs (Adware.Shopping.Report) -> Quarantined and deleted successfully. C:\Documents and Settings\Administrator\Application Data\ShoppingReport\cs\db (Adware.Shopping.Report) -> Quarantined and deleted successfully. C:\Documents and Settings\Administrator\Application Data\ShoppingReport\cs\dwld (Adware.Shopping.Report) -> Quarantined and deleted successfully. C:\Documents and Settings\Administrator\Application Data\ShoppingReport\cs\report (Adware.Shopping.Report) -> Quarantined and deleted successfully. C:\Documents and Settings\Administrator\Application Data\ShoppingReport\cs\res1 (Adware.Shopping.Report) -> Quarantined and deleted successfully. C:\Program Files\ShoppingReport (Adware.Shopping.Report) -> Quarantined and deleted successfully. C:\Program Files\ShoppingReport\Bin (Adware.Shopping.Report) -> Quarantined and deleted successfully. C:\Program Files\ShoppingReport\Bin\2.0.26 (Adware.Shopping.Report) -> Quarantined and deleted successfully. C:\Program Files\ShoppingReport\cs (Adware.Shopping.Report) -> Quarantined and deleted successfully. C:\Documents and Settings\Administrator\Start Menu\Programs\DVDTool (Trojan.DNSChanger) -> Quarantined and deleted successfully. C:\Program Files\DVDTool (Trojan.DNSChanger) -> Quarantined and deleted successfully. Files Infected: C:\Program Files\DVDTool\Uninstall.exe (Trojan.DNSChanger) -> Quarantined and deleted successfully. C:\Documents and Settings\Administrator\Application Data\ShoppingReport\cs\Config.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully. C:\Documents and Settings\Administrator\Application Data\ShoppingReport\cs\db\Aliases.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully. C:\Documents and Settings\Administrator\Application Data\ShoppingReport\cs\db\Sites.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully. C:\Documents and Settings\Administrator\Application Data\ShoppingReport\cs\dwld\WhiteList.xip (Adware.Shopping.Report) -> Quarantined and deleted successfully. C:\Documents and Settings\Administrator\Application Data\ShoppingReport\cs\report\aggr_storage.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully. C:\Documents and Settings\Administrator\Application Data\ShoppingReport\cs\report\send_storage.xml (Adware.Shopping.Report) -> Quarantined and deleted successfully. C:\Documents and Settings\Administrator\Application Data\ShoppingReport\cs\res1\WhiteList.dbs (Adware.Shopping.Report) -> Quarantined and deleted successfully. C:\Program Files\ShoppingReport\Uninst.exe (Adware.Shopping.Report) -> Quarantined and deleted successfully. C:\Documents and Settings\Administrator\Start Menu\Programs\DVDTool\Uninstall.lnk (Trojan.DNSChanger) -> Quarantined and deleted successfully. C:\WINDOWS\system32\gaopdxcounter (Trojan.Agent) -> Quarantined and deleted successfully. And here's a new HijackThis log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 1:11:29 PM, on 4/6/2009 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\WLTRYSVC.EXE C:\WINDOWS\System32\bcmwltry.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\eHome\ehSched.exe C:\Program Files\Google\Update\GoogleUpdate.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe C:\WINDOWS\system32\IoctlSvc.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\dllhost.exe C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\ehome\ehtray.exe C:\WINDOWS\system32\igfxpers.exe C:\WINDOWS\system32\WLTRAY.exe C:\WINDOWS\system32\igfxsrvc.exe C:\WINDOWS\stsystra.exe C:\WINDOWS\eHome\ehmsas.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\Dell\MediaDirect\PCMService.exe C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe C:\Program Files\Dell Photo AIO Printer 926\memcard.exe C:\WINDOWS\system32\dlcxcoms.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\PowerISO\PWRISOVM.EXE C:\WINDOWS\System32\svchost.exe C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder\OrderReminder.exe C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe C:\Program Files\NetWaiting\netWaiting.exe C:\Program Files\Dell Support\DSAgnt.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Google\Web Accelerator\GoogleWebAccWarden.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Google\Web Accelerator\googlewebaccclient.exe C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\WINDOWS\system32\HPBPRO.EXE R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3061127 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.orbitdownloader.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=3061127 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://localhost:9100/proxy.pac O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files\Orbitdownloader\orbitcth.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: Google Web Accelerator Helper - {69A87B7D-DE56-4136-9655-716BA50C19C7} - C:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: Catcher Class - {ADECBED6-0366-4377-A739-E69DFBA04663} - C:\Program Files\Moyea\FLV Downloader\MoyeaCth.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll O3 - Toolbar: Google Web Accelerator - {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - C:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll O3 - Toolbar: Grab Pro - {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - C:\Program Files\Orbitdownloader\GrabPro.dll O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe" O4 - HKLM\..\Run: [dlcxmon.exe] "C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe" O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 926\memcard.exe" O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Dell PC Fax\fm3032.exe" /s O4 - HKLM\..\Run: [DLCXCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCXtime.dll,_RunDLLEntry@16 O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe" O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe O4 - HKLM\..\Run: [OrderReminder] C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder\OrderReminder.exe O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" O4 - HKLM\..\Run: [HPLJ Config] C:\Program Files\Hewlett-Packard\hp LaserJet 3015_3020_3030_3380\SetConfig.exe -c Direct -p DOT4_001 -pn "hp LaserJet 3030 PCL 6" -n 1 -l 1033 O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user') O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe O4 - Global Startup: Run Google Web Accelerator.lnk = C:\Program Files\Google\Web Accelerator\GoogleWebAccWarden.exe O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-US\local\search.html O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/201 O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/204 O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/203 O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/202 O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe O23 - Service: dlcx_device - - C:\WINDOWS\system32\dlcxcoms.exe O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe O23 - Service: Google Update Service (gupdate1c989de7521d437) (gupdate1c989de7521d437) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Nero BackItUp Scheduler 3 - Unknown owner - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe (file missing) O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE -- End of file - 10829 bytes One thing that I'm sure had to do with the condition of my computer was that AVG would not update. I just reinstalled it and the update was successful, but will the free AVG 8.5 keep me protected? I ran it everyday and this mess still happened (right on April 1st).
luberjz, Your HJT Log is now Clean and it looks like you are in good shape… : ) You were infected with 2 Trojans – Trojan.DNSChanger and Trojan.Agent. Evidently your AVG missed them. They disabled your AV, Firewall and Security Notifier.. After that, your registry was filled with Adware/Spyware and you were re-directed to Bad Sites… Just a minimum firewall and Antivirus alone will NOT protect you from all the perils of the internet. : ( I recommend any 1 of 3 Free Antivirus’ 1.) Avira AntiVir 2.) Avast and 3.) AVG in that order. AVAST 4 Home Edition had the highest rate of zoo virus detection (92%), followed by AntiVir PersonalEdition Classic at 85% and AVG Free Edition at 81%. However, AVAST's higher zoo detection was offset by a correspondingly higher rate of false positives, 9 total compared to AntiVir at only 2. Conversely, AVG scored the lowest in both categories, racking up 11 false positives. While Avira Antivir has one of the best detection rates of all antivirus, one of the main disadvantages is that after updating, you get annoying full-screen ads nagging you to upgrade. To remove these, see -> HERE! More recommendations: For AntiSpyware, I recommend SpywareBlaster (freeware) to immunize. Protection against spyware, adware, dialers, browser hijackers, and other potentially unwanted software SpywareBlaster is passive protection. It plugs the holes that spyware and other potentially unwanted software use to get in to your system. As such, there is no running process - and no CPU and memory usage either. All you have to do is remember to update SpywareBlaster once a week, and enable the latest protection. Install protective software that prevents the execution of unknown software on your system. I recommend Comodo BOClean protects your computer against Trojans, malware and other threats. It constantly scans your system in the background and intercepts any recognized Trojan activity. The program can ask the user what to do, or run in unattended mode and automatically shutdown and remove any suspected Trojan application. Comodo BOClean currently supports more than 72,000 malware items and offers automatic daily updates. Other features include updating via network share, tamper protection and stealth mode. Antivirus software frequently fails to detect, and more often fails to effectively clean most malware. BOClean runs automatically in the background without interfering with your work and kills malwares INSTANTLY the moment they activate without giving them the chance to invade your machine. BOClean also eliminates the need to stop what you're doing to secure your machine after it's too late. BOClean works with all versions of Windows. Unlike antivirus programs, BOClean will actually shut them down and destroy them without the need for you to seek out the method of removal or risking dangerous editing of your system's innermost configurations. BOClean requires no technical skills and handles detection, removal and repair of your system automatically. That covers 3 of the 7 steps I take to protect my computer and I never get any nasties. If you desire any more info I will be happy to share all 7 of the protection steps including the software I use and the reasons why. Happy Surfing 2oG
I must give credit to Eric (a.k.a. TweakHound) for the basic plan that I started with. Over the years I have tweaked his plan by researching, testing software and a lot of Trials and Errors in order to come up with the best combination that I could find. I don’t have the time right now to explain the reasons behind each step or why I chose the Software that I recommend. Just leave this thread open and ask some questions. I will edit and add Links and comments to each of the following steps, as I can.. 1.) Use an imaging program to Backup your HD. My first 3 rules in successful computing are: 1. Backup! 2. Backup!! and 3. Backup!!! For a backup system, I use and recommend Acronis True Image Home. Get a 15 day trial -> HERE! There are other Imaging programs, as well as FREE ones, but Acronis is the best. IMHO For FREE backups, I recommend Macrium Reflect: -> HERE! Much slower than Acronis without the extra features, but FREE. TweakHound’s guide for using Acronis: -> HERE! Guide for using Macrium Reflect -> HERE! 2.) Protect the gateway to your system with a good hardware firewall/router with at least port blocking (stealthing is even better) and Stateful Packet Inspection (SPI) *note* Because it’s not Free step 2 is Optional, but highly recommended. 3.) If you don’t have a Router, be sure the Windows firewall is turned on. (The Windows Firewall is sufficient) With this plan the Firewall is a Firewall and not anti-virus/anti-malware/anti-spyware, etc. that’s all covered in Steps 4 thru 7. The built-in Windows XP firewall will Block and Stealth the ports to stop the probes from Hackers and Advertisers. I know, the Windows firewall only filters incoming traffic and allows any application to send outbound packets. However, once malware is on your system then the security has been compromised. If an application wants to send data out, in most cases, an outbound filtering firewall running on the infected machine is not going to stop it. With Steps 4 thru 7 in place, a Trojan cannot install itself and cannot call home…. 4.) Install a good (Free) Anti-Virus package. AVAST 4 Home Edition had the highest rate of zoo virus detection (92%), followed by AntiVir PersonalEdition Classic at 85% and AVG Free Edition at 81%. However, AVAST's higher zoo detection was offset by a correspondingly higher rate of false positives, 9 total compared to AntiVir at only 2. Conversely, AVG scored the lowest in both categories, racking up 11 false positives. My Recommendations: 1. -> Avira Antivir 2. -> Avast 4 3. -> AVG 8.5 Avira AntiVir is my top pick if you're looking for the best protection against viruses. It is very light on resources and the detection rate of viruses and rootkits is outstanding. However, it does not include antispyware protection or e-mail scanning; they are only available in the paid version. Anti-Spyware is addressed in Step 5 of this plan and the lack of an e-mail scanner just means that AntiVir won't warn you of infected emails before you open them. However, should you open an infected email; AntiVir will still spring into action, so it doesn't mean that you're not protected from email-based infections. Although AntiVir has advertisements that appear with every update, these ads can be disabled -> HERE! 5.) Install a good Anti-Spyware package, or two or more, if they are compatible and handle spyware in different ways. One of the easiest ways to be infected is to download freeware/shareware programs which come laden with malware - this includes allowing websites to install browser plug-ins or ActiveX controls. Install - > SpywareBlaster SpywareBlaster prevents the installation of many so-called spyware, adware and malware programs by disabling the CLSIDs of popular spyware ActiveX controls, and also prevents the installation of any of them via a webpage. This allows you to run Internet Explorer with Active-X enabled, but it will never download or even prompt you for any of the known Bad ActiveX controls. All other Active-X controls or plug-ins will work fine. The SpywareBlaster database contains information on these known spyware Active-X controls and can be updated with the click of a button. The application windows displays a list of all controls that it is able to detect (this is not a list of what was found on your computer). The program cannot detect if you have any of the known objects already installed, but if you do, they will be disabled. SpywareBlaster is passive protection. It plugs the holes that spyware and other potentially unwanted software use to get in to your system. As such, there is no running process - and no CPU and memory usage either. All you have to do is remember to update SpywareBlaster once a week, and enable the latest protection. Note: After installation, SpywareBlaster is not running and you never hear anything out of it; therefore it’s easy to neglect the updates. Since I tend to forget it, I have scheduled a Task to run it every Wed. and when it pops up, I simply update it and then close it.. 6.) Install a Host File and Management program. This will block bad sites from downloading Trojans and malware to your computer. This Step is Optional, but I highly recommend it if you surf a lot. Install a custom hosts file such as the MVPS Hosts file => HERE! This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers. For information on how to download and install, please read the tutorial and be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file. I use and recommend a Hosts Management program to keep the Hosts File updated. HostMan => HERE! HostMan has Auto updates and works Great with XP. I have had problems getting it to work with Vista. Hopefully they will correct that soon. HostXpert => HERE! This is what I have on my wife’s Vista Laptop and is easy to update. You just need to jump through the hoops occasionally. I use both the MVPS Hosts and HPHosts files. Both can be downloaded and updated using either HostMan or HostXpert. 7.) Install Host-Based Intrusion Prevention Software (HIPS) that prevents the execution of unknown software on your system. 99% of all threats have one thing in common - they are set to execute from one or more of the "Run" keys in the Registry. To protect against these; HIPS functions give you the ability to stop all unrecognized programs from running on your computer unless you say so, making it possible to protect yourself against Zero day new attacks. Of course known, safe programs will be allowed to run, no problem. This is different to a pure Antivirus program - these let any program run, unless they know it is a virus. This means that it must have that exact threat in its database before it can do anything about it. Your antivirus will completely ignore programs it does not recognize - which unfortunately includes new viruses. WinPatrol – BoClean – Threatfire 2oG