This is how and what: first of all download this: http://developer.motorola.com/?path=1.2.6.30.777 Then unzip it, and run it. Then plug your phone in, it should then say "1 device connected" Then it will say new hardware found! When it asks to install drivers click on the one that says do it just click the thing that says you want to do it yourself. Tell it to 'include this folder in the search' give it the folder u unzipped the program to, then click next it will find the drivers, just keep clicking next or yes. When it is done, another driver install window will pop up, keep doing the exact same thing (search in the specified folder) and repeat untill the install driver box stops popping up. [it will install a different driver every time] then goto http://www.motomodders.net/ and become a memeber then goto the tab: download>software>p2k software and on that page download: P2KTools Version 0.7.1.9 by Bezol then once it is downloaded unzipped and running, run the UID extractor when they are both running. Plug in your phone and wait, then goto the p2k program and click 'refresh' Now you have full access to your phone! including A:\ and C:\ BUT DO NOT DELETE ANYTHING THAT IS ALREADY ON YOUR PHONE! anyway that being said you can goto: on p2k software of course! C>mobile>>auido then drop and drag any music file you want! Or pictures or videos! PS: i know it is a very long process but trust me it is worth it! and better then any 'included' motorola software! --Nicht