HDD limited capacity -- help!

Discussion in 'PC hardware help' started by relo, Sep 7, 2010.

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  1. relo

    relo Member

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    I have a 200Gb Seagate Hard Drive (ST3200827A) that is only showing 31.49 GB in Windows - i've checked the jumper settings and it should not be limited -- the device shows up as thus in computer management window:

    Volume - D:
    Layout - Partition
    Type - Basic
    File Sys. - NTFS
    Status - Healthy
    Capacity - 31.49 GB
    Free Space - 31.43 GB
    % Free - 99 %
    Fault Tolerance - No
    Overhead - 0 %

    I ran Seatools to try to set it at max capacity these are the results:

    Device 1 is a Seagate Device ST3200827A 4ND----- on SiS 963
    Max Native Address 390721967
    Device is 48 Bit Addressed Number of LBAs 66055243 (33.820 GB)
    This Device Supports Security Features
    SMART is Supported bu DISABLED
    Logging Feature Set is Supported

    Test Information and Results

    ST3200827A 4ND-----
    Started Set Capacity to MAX Native 9/7/2010 @ 17:04.31
    Error on SetMaxAddressEXT (390721967) = 15:04
    Check to be sure that the drive has been power cycled
    Set Capacity to Max Native FAILED 9/7/2010 @ 17:04.31

    please help.
     
    Last edited: Sep 9, 2010
    relo, Sep 7, 2010
    #1
  2. scorpNZ

    scorpNZ Active member

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    Either your mobo is really old or your OS is or both including BIOS limitation,if you have XP you may get around it by updating to SP2,if the BIOS is the issue your screwed

    Use gparted if it can see whole drive you maybe able to extend,if it can't the issue is the BIOS or mobo in which case upgrade
     
    Last edited: Sep 7, 2010
    scorpNZ, Sep 7, 2010
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  3. ddp

    ddp Moderator Staff Member

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    what does it show in the bios? what is your system specs as in cpu, windows version & make & model# of computer or motherboard? recheck your jumper settings as there should be no jumper right beside the power connector.
     
    ddp, Sep 7, 2010
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  4. relo

    relo Member

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    I'm running:
    Windows XP Pro SP3
    AMD Athlon XP 2000+
    2GB DDR RAM
    SiS-741 motherboard
    BIOS
    - Manufacturer: Phoenix Technologies, LTD
    - Version: 6.00 PG
    - Date: 11/10/2005

    -- what really getting me is the fact i was able to hook up a 250GB hard disk with no problems.

    -- imma try gparted and i'll check back in.
     
    Last edited: Sep 7, 2010
    relo, Sep 7, 2010
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  5. scorpNZ

    scorpNZ Active member

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    Shouldn't be having any issues so you can ignore all i mentioned,like ddp says recheck jumpers
     
    scorpNZ, Sep 8, 2010
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  6. relo

    relo Member

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    I've checked the jumpers and changed them - set it to cable select, master and slave and the same thing shows up -- 31.49 GB...

    I tried GParted but it didn't show any thing different...
     
    relo, Sep 8, 2010
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  7. scorpNZ

    scorpNZ Active member

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    Does it show the free space
     
    scorpNZ, Sep 8, 2010
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  8. relo

    relo Member

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    @scorpNZ - do you mean unallocated space, no
    i delete the partition and when i try to repartition the unallocated space, only the 31 gigs appear. the rest of the 200 gigs are no where to be seen
     
    relo, Sep 8, 2010
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  9. ddp

    ddp Moderator Staff Member

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    what does the bios show for hd capacity?
     
    ddp, Sep 8, 2010
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  10. relo

    relo Member

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    here what the bios show...

    ST3200827A

    IDE HDD Auto-Detection - [PRESS ENTER]
    IDE Primary Slave - [AUTO]
    Access Mode - [AUTO]
    Capacity - 33821 MB
    Cylinder - 65530
    Head - 16
    Precomp - 0
    Landing Zone - 65529
     
    Last edited: Sep 8, 2010
    relo, Sep 8, 2010
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  11. ddp

    ddp Moderator Staff Member

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    what jumpers is on the hd right now?
     
    ddp, Sep 8, 2010
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  12. relo

    relo Member

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    no jumper - its set as a slave right now
     
    relo, Sep 9, 2010
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  13. KillerBug

    KillerBug Active member

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    When you connected the 250GB drive that worked, was this on the same cable that the 200GB is currently connected to? That is, have you eliminated the cable as a possible problem?
     
    KillerBug, Sep 9, 2010
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  14. pcrepair

    pcrepair Regular member

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    Try it in a different computer
     
    pcrepair, Sep 9, 2010
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  15. ddp

    ddp Moderator Staff Member

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    pcrepair, that is what i was going to say next as i remember another member had the same problem & i think that fixed it.
     
    ddp, Sep 9, 2010
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  16. relo

    relo Member

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    yes it was the same cable
     
    relo, Sep 9, 2010
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  17. ddp

    ddp Moderator Staff Member

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    try another cable if have 1 to see if still have issue or not.
     
    ddp, Sep 9, 2010
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  18. relo

    relo Member

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    I've tried it on another PC (notebook running windows 7)as an external drive
    i also replaced the cable but still only showing 31.49 GB
     
    Last edited: Sep 9, 2010
    relo, Sep 9, 2010
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  19. ddp

    ddp Moderator Staff Member

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    when used as external, did you try to delete the partition(s) then make a new partition?
     
    ddp, Sep 9, 2010
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  20. dailun

    dailun Active member

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    Are you 110% sure that the alternate capacity jumper isn't

    1)Set
    2)jumper pins shorted
    3)jumper pins shorted internally? (check with an ohmmeter)
     
    dailun, Sep 9, 2010
    #20
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