Help! I can't update or remove Zonealarm Security Suite!

Discussion in 'Windows - Software discussion' started by Ranma12, Jun 27, 2006.

  1. Ranma12

    Ranma12 Regular member

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    I just recently downloaded an update for Zonealarm from their official website. I go to update Zonealarm and an error occurs. It says "Verifying Permission to Uninstall..." and then the blue windows screen pops up. It was a stop error and it said IOQL_DRIVER NOT EQUAL or something.

    I go to remove Zonealarm, it says "Shutting Down True Vector Internet Monitor" the same stop error happens again.

    Can anyone help me with this please? Thanks.
     
  2. Ranma12

    Ranma12 Regular member

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    Please guys I really need help with this.
     
  3. Ranma12

    Ranma12 Regular member

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    Anyone?
     
  4. Ranma12

    Ranma12 Regular member

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    *crys*
     
  5. aabbccdd

    aabbccdd Guest

    did you try uninstalling the program in "Add And remove Programs" ?

    or try uninstalling it with CCleaner
     
  6. alafossb

    alafossb Regular member

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    what's your OS and are you logged in as admin? Also first try end the ZA process in the background of your PC (ctrl + alt + del).

    |alafoss|
     
  7. Ranma12

    Ranma12 Regular member

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    My OS is Windows XP Proffessional with SP 2.

    When I press ctrl+alt+del the task manager dosn't show up properly. It's supposed to have tabs at the top of the window but mine dosn't. I think my brother did something.

    And yes I am logged in as admin.

    And yes I tried uninstalling it using add and remove programs.

    My main priority is to update it but I can't for some reason.
     
    Last edited: Jul 5, 2006
  8. alafossb

    alafossb Regular member

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    bah. ZA use to be decently nice, but it got annoying. Ever since SP2 i have had no use for it. Id get a program to remove your ZA. Also thats weird your tabs are not appearing in task manager...have you rebooted your PC yet?
     
  9. Ranma12

    Ranma12 Regular member

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    I asked my bro about the tabs in task manager he said he pressed something and it dissapeared...

    It's been like that for around 1 month now...

    How do I put the tabs back?
     
    Last edited: Jul 6, 2006

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