Hi, I just bought a brand new Sony DRX-820U DVD/CD external Rewriteable drive wich came packaged with Nero, v. 6.6.0.19. The drive appears to work fine, I installed the softwhare from it and I was eventually able to burn a audio cd with some crappy shareware I got from cnet, but nero has never worked, it just stops responding when I hit burn and I have to kill it in task manager. One time I just let it run for eight hours while I was at work but it didn't go any where. I tried the uninstal->cleantool-> install stable version solution but I still get the same problem. Here's my log file, please help me if you can. Windows XP 5.1 IA32 WinAspi: File 'Wnaspi32.dll': Ver=1, 0, 0, 0, size=36864 bytes, created 12/7/2000 4:00:00 AM ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM Nero Version: 6.6.0.18 Internal Version: 6, 6, 0, 18e (Nero Express) Recorder: <SONY DVD RW DRU-820A> Version: 2.0b - HA 2 TA 0 - 6.6.0.18 Adapter driver: <> HA 2 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ? CD-ROM: <MATSHITA DVD-ROM SR-8176 >Version: LB37 - HA 1 TA 0 - 6.6.0.18 Adapter driver: <atapi> HA 1 === Scsi-Device-Map === DiskPeripheral : HITACHI_DK23DA-20 atapi Port 0 ID 0 DMA: On CdRomPeripheral : MATSHITA DVD-ROM SR-8176 atapi Port 1 ID 0 DMA: Off === CDRom-Device-Map === MATSHITA DVD-ROM SR-8176 D: CDRom0 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 1048576 (1048576) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 247MB (253296kB) Free physical memory: 80MB (82192kB) Memory in use : 67 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 1.7.2006 Audio CD 1:33:21 PM #1 CDADOC -1 File Cdadoc.cpp, Line 1465 Audio item log info: Audio document burn settings: ============================= Burn mode: DAO, CD Text: On, Cache disk or network files: No, Cache small files: No, Cache files smaller than 65536 bytes. Audio Multisession: No List of audio tracks: ===================== Track 01: Length: 03:43.22, Pause frames: 150, Filters: 0, Name: '01 - wishing well.mp3'. Track 02: Length: 04:42.44, Pause frames: 150, Filters: 0, Name: '02 - come together in the morning.mp3'. Track 03: Length: 04:01.70, Pause frames: 150, Filters: 0, Name: '03 - travellin' in style.mp3'. Track 04: Length: 06:14.68, Pause frames: 150, Filters: 0, Name: '04 - heartbreaker.mp3'. Track 05: Length: 04:17.71, Pause frames: 150, Filters: 0, Name: '05 - muddy water.mp3'. Track 06: Length: 04:09.48, Pause frames: 150, Filters: 0, Name: '06 - common mortal man.mp3'. Track 07: Length: 03:46.71, Pause frames: 150, Filters: 0, Name: '07 - easy on my soultrack 07.mp3'. Track 08: Length: 05:12.33, Pause frames: 150, Filters: 0, Name: '08 - seven angels.mp3'. Track 09: Length: 03:41.44, Pause frames: 150, Filters: 0, Name: '09 - wishing well ( us mix ).mp3'. Track 10: Length: 03:04.20, Pause frames: 150, Filters: 0, Name: '10 - let me show you ( single 'b' side ).mp3'. Track 11: Length: 04:20.17, Pause frames: 150, Filters: 0, Name: '11 - muddy water ( alternative vocal ).mp3'. Track 12: Length: 05:43.48, Pause frames: 150, Filters: 0, Name: '12 - heartbreaker (rehersal version).mp3'. Track 13: Length: 08:40.52, Pause frames: 150, Filters: 0, Name: '14 - easy on my soul (rehersal version).mp3'. Total size: 62:06.08 1:33:21 PM #2 Text 0 File Burncd.cpp, Line 2948 SONY DVD RW DRU-820A Power-Burn activated 1:33:21 PM #3 Text 0 File Reader.cpp, Line 127 Reader running 1:33:21 PM #4 Text 0 File AudioCompilationImpl.cpp, Line 842 DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1) DRM: Beginning burn process. 1:33:21 PM #5 Text 0 File Burncd.cpp, Line 3233 Turn on Disc-At-Once, using CD-R/RW media 1:33:22 PM #6 Text 0 File DlgWaitCD.cpp, Line 270 Last possible write address on media: 359844 ( 79:59.69) Last address to be written: 279307 ( 62:06.07) 1:33:22 PM #7 Text 0 File DlgWaitCD.cpp, Line 282 Write in overburning mode: NO (enabled: CD) 1:33:22 PM #8 Text 0 File DlgWaitCD.cpp, Line 2483 Recorder: SONY DVD RW DRU-820A; CDR code: 00 97 15 17; OSJ entry from: Ritek Co. ATIP Data: Special Info [hex] 1: C0 00 90, 2: 61 0F 11 (LI 97:15.17), 3: 4F 3B 46 (LO 79:59.70) Additional Info [hex] 1: 00 00 00 (invalid), 2: 00 00 00 (invalid), 3: 00 00 00 (invalid) 1:33:22 PM #9 Text 0 File DlgWaitCD.cpp, Line 448 >>> Protocol of DlgWaitCD activities: <<< ========================================= 1:33:22 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 838 Setup items (after recorder preparation) 0: TRM_AUDIO_NOPRE (01 - wishing well.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 16747 (16747) = #16747/3:43.22 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 16747 blocks [SONY DVD RW DRU-820A] 1: TRM_AUDIO_NOPRE (02 - come together in the morning.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 21194 (21194) = #21194/4:42.44 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 21194 blocks [SONY DVD RW DRU-820A] 2: TRM_AUDIO_NOPRE (03 - travellin' in style.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 18145 (18145) = #18145/4:1.70 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 18145 blocks [SONY DVD RW DRU-820A] 3: TRM_AUDIO_NOPRE (04 - heartbreaker.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 28118 (28118) = #28118/6:14.68 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 28118 blocks [SONY DVD RW DRU-820A] 4: TRM_AUDIO_NOPRE (05 - muddy water.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 19346 (19346) = #19346/4:17.71 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 19346 blocks [SONY DVD RW DRU-820A] 5: TRM_AUDIO_NOPRE (06 - common mortal man.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 18723 (18723) = #18723/4:9.48 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 18723 blocks [SONY DVD RW DRU-820A] 6: TRM_AUDIO_NOPRE (07 - easy on my soultrack 07.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 17021 (17021) = #17021/3:46.71 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 17021 blocks [SONY DVD RW DRU-820A] 7: TRM_AUDIO_NOPRE (08 - seven angels.mp3) 2 indices, index0 (150) not provided original disc pos #0 + 23433 (23433) = #23433/5:12.33 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 23433 blocks [SONY DVD RW DRU-820A] 8: TRM_AUDIO_NOPRE (09 - wishing well ( us mix ).mp3) 2 indices, index0 (150) not provided original disc pos #0 + 16619 (16619) = #16619/3:41.44 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 16619 blocks [SONY DVD RW DRU-820A] 9: TRM_AUDIO_NOPRE (10 - let me show you ( single 'b' side ).mp3) 2 indices, index0 (150) not provided original disc pos #0 + 13820 (13820) = #13820/3:4.20 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 13820 blocks [SONY DVD RW DRU-820A] 10: TRM_AUDIO_NOPRE (11 - muddy water ( alternative vocal ).mp3) 2 indices, index0 (150) not provided original disc pos #0 + 19517 (19517) = #19517/4:20.17 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 19517 blocks [SONY DVD RW DRU-820A] 11: TRM_AUDIO_NOPRE (12 - heartbreaker (rehersal version).mp3) 2 indices, index0 (150) not provided original disc pos #0 + 25773 (25773) = #25773/5:43.48 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 25773 blocks [SONY DVD RW DRU-820A] 12: TRM_AUDIO_NOPRE (14 - easy on my soul (rehersal version).mp3) 2 indices, index0 (150) not provided original disc pos #0 + 39052 (39052) = #39052/8:40.52 relocatable, disc pos for caching/writing not required/not required, no patch infos -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 39052 blocks [SONY DVD RW DRU-820A] -------------------------------------------------------------- 1:33:22 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1051 Prepare recorder [SONY DVD RW DRU-820A] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 13: 1: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 0 352800 39741744, ISRC "" 2: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 39741744 40094544 89942832, ISRC "" 3: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 89942832 90295632 132972672, ISRC "" 4: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 132972672 133325472 199459008, ISRC "" 5: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 199459008 199811808 245313600, ISRC "" 6: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 245313600 245666400 289702896, ISRC "" 7: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 289702896 290055696 330089088, ISRC "" 8: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 330089088 330441888 385556304, ISRC "" 9: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 385556304 385909104 424996992, ISRC "" 10: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 424996992 425349792 457854432, ISRC "" 11: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 457854432 458207232 504111216, ISRC "" 12: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 504111216 504464016 565082112, ISRC "" 13: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 565082112 565434912 657285216, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ -150 | lead-in | 0 | 0x01 | 0x00 -150 | 1 | 0 | 0x21 | 0x00 0 | 1 | 1 | 0x21 | 0x00 16747 | 2 | 0 | 0x21 | 0x00 16897 | 2 | 1 | 0x21 | 0x00 38091 | 3 | 0 | 0x21 | 0x00 38241 | 3 | 1 | 0x21 | 0x00 56386 | 4 | 0 | 0x21 | 0x00 56536 | 4 | 1 | 0x21 | 0x00 84654 | 5 | 0 | 0x21 | 0x00 84804 | 5 | 1 | 0x21 | 0x00 104150 | 6 | 0 | 0x21 | 0x00 104300 | 6 | 1 | 0x21 | 0x00 123023 | 7 | 0 | 0x21 | 0x00 123173 | 7 | 1 | 0x21 | 0x00 140194 | 8 | 0 | 0x21 | 0x00 140344 | 8 | 1 | 0x21 | 0x00 163777 | 9 | 0 | 0x21 | 0x00 163927 | 9 | 1 | 0x21 | 0x00 180546 | 10 | 0 | 0x21 | 0x00 180696 | 10 | 1 | 0x21 | 0x00 194516 | 11 | 0 | 0x21 | 0x00 194666 | 11 | 1 | 0x21 | 0x00 214183 | 12 | 0 | 0x21 | 0x00 214333 | 12 | 1 | 0x21 | 0x00 240106 | 13 | 0 | 0x21 | 0x00 240256 | 13 | 1 | 0x21 | 0x00 279308 | lead-out | 1 | 0x01 | 0x00 1:33:22 PM #12 Phase 36 File dlgbrnst.cpp, Line 1832 Burn process started at 8x (1,200 KB/s) 1:33:22 PM #13 SCSI -1189 File Cdrdrv.cpp, Line 1182 SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x03555800 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x30 Sense Qual: 0x02 CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0xFF 0x40 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x30 0x02 1:33:22 PM #14 SCSI -500 File Cdrdrv.cpp, Line 1182 SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x0012B214 Status: 0x02 (0x03, SCSI_ABORTED) HA-Status 0x10 (0x0A, SCSI_HASTAT_REQUEST_SENSE_FAILED) TA-Status 0x00 (0x00, OK) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x26 Sense Qual: 0x02 CDB Data: 0x55 0x10 0x00 0x00 0x00 0x00 0x00 0x00 0x3C 0x00 0x00 0x00 Sense Data: 0xF0 0x00 0x05 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x26 0x02 ModeSel: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x05 0x32 0x01 0xC4 0x08 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x96 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x 1:33:22 PM #15 CDR -500 File ThreadedTransferInterface.cpp, Line 1612 SCSI command aborted SONY DVD RW DRU-820A\H2 T0 1:37:04 PM #16 Phase 38 File dlgbrnst.cpp, Line 1832 Burn process failed at 8x (1,200 KB/s) 1:37:05 PM #17 Text 0 File AudioCompilationImpl.cpp, Line 867 DRM: DRM burn session terminated. 1:37:05 PM #18 Text 0 File AudioCompilationImpl.cpp, Line 896 DRM: Closing entire DRM handling. Bye. Existing drivers: File 'Drivers\atapi.sys': Ver=5.1.2600.0 (XPClient.010817-1148), size=86656 bytes, created 8/18/2001 5:00:00 AM (Adapter driver for src) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) Thanks, Christopher
Have you checked your USB drivers and made sure you have the 2.0 ones installed? I don't know much about the external drives and how they work so I can't help much there, but it does appear to me you are having trouble accessing the drive. The DMA is also off on your DVD-ROM, which might effect data transfer. Have you checked the media for compatability with your burner? Maybe slow to a 4x speed.