help me with santa

Discussion in 'Video to DVD' started by maria41, May 3, 2005.

  1. maria41

    maria41 Guest

    please can someone help this afternoon my virus checker picked up a virus in dvd santa so it deleated the programme i tried to reinstall it but it was having none of it so I took my computer back to factory settings which should have cleared it but no I am still getting the message

    AN ERROR OCCURS WHILE TRYING TO RENAME A FILE IN THE DESTINATION DIRECTORY MOVE FILE; CODE 5 ACCESS IS DENIED or is there another programme thats just as user friendly
     
  2. jenlicris

    jenlicris Member

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    You have to contact DVD Santa support & they will email you a new download. They've been having problems with the virus programs that we have on our computers. Hope this helps.
     

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