Help Media Player/ Problem to drag files into sumvision cyclone media player 500gb from mac computer

Discussion in 'Home Theater PC' started by mfog2009, Jul 11, 2009.

  1. mfog2009

    mfog2009 Member

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    Just got a Sumvision Cyclone Media Player and connected to my mac computer. It found the drive called as "New Volume". Open the folder and had different folders inside: Movies, Music, Pictures, System Volume Information. If I get into the folders as for example "Movies" files I cannot drag any files to the folders since a message comes for example: The item "XXXXX.avi" could not be moved because "New Volume" cannot be modified. What should I do? Is that because I am using a Mac computer? And if so do I need to erase and reformat the drive or what? Desperate here. Thank you.
     
  2. mfog2009

    mfog2009 Member

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    Got the Cyclone to work...
    just reformatted the drive in Fat 32 with my mac and everything worked fine.
    If you have a problem like this don't forget to create the files on your reformatted drive: Movies, Pictures and Music!
     
  3. 18rabbito

    18rabbito Member

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    Hi,My Sumivision Cyclone was working fine buyt now when I power it on the normal Cyclone Splash Screen appears on the TV but then before the menu takes over everything dissappears back to Blue Screen meaning that I cant operate it as I have no menu to navigate.On re-connecting to a PC all is present and correct.
    What should I do?
    Help me!
     
  4. fishyp00

    fishyp00 Member

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    I have the same problem as Rabbito.
    Has anyone got any suggestions for this problem.
    When I power on the CYCLONE connected to TV via AV all I get is this SUMVISION splash screen and the blue menu does not appear.
    I can connect it to a pc and all is ok from this respect, but the unit is currently useless as a media player through the TV as designed.
     
  5. mfog2009

    mfog2009 Member

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    Hi there... I haven't had the same problem you two have but sometimes when I connect to the TV it says it cannot read the drive... the only thing I do is turn off and on again a couple of times and then it works fine. I know it is a pain having to turn off and on again but that is the only thing I can suggest. The bad thing with this product is that they don't have online support and as far as I know there is no help line to call too. Next time am getting a better brand which has full technical support. Sorry I am not able to help.
     

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