HELP, Need help with removing trojan browsela from computer

Discussion in 'Windows - Virus and spyware problems' started by sfbristol, Feb 16, 2006.

  1. sfbristol

    sfbristol Member

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    I have tried removing this with adware programs, but these programs will not remove the program. Someone please help me!
     
  2. rav009

    rav009 Active member

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    Step 1 HJT log..


    http://www.download.com/HijackThis/3000-8022_4-10227353.html (usefull for finding problems)

    Heres how to use it, btw thanks to axxxel for posting this info.

    -> download -> Unzip to C:\HJT-> Press Ok and Close window

    Make sure that you actually extract HijackThis to its own folder: C:\HJT.
    DO NOT run it from within a zip manager (Winzip), or Desktop as no backups will be saved.

    ----------------------------------------------------------------------

    Step 4: Scan your computer

    Now Open Hijackthis -> Click "Do a system scan and save log file"
    Hjt will scan your computer for about 15 sec. -> Log file will pop up.

    Most items are perfectly fine. You should not remove them.
    Never remove everything by yourself.
    This forum will now help you work with the Experts to clean up your system.

    -> Copy and paste the contents of the HijackThis log into your post.
    Make new thread for your own log
    Post full log, begins with: Logfile of HijackThis v1.99.1... etc

    ---------------------------------------------------------------------

    Step 5:

    Wait for help.
    Remember:
    Never remove, checkmark and fix by yourself.
    Use Hijackthis at your own risk.
     
    Last edited: Feb 16, 2006
  3. sfbristol

    sfbristol Member

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    Here is the list

    Logfile of HijackThis v1.99.1
    Scan saved at 3:21:16 PM, on 2/16/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Support.com\bin\tgcmd.exe
    C:\HP\KBD\KBD.EXE
    C:\windows\system\hpsysdrv.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EA.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\system32\S3tray2.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
    C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\Program Files\McAfee.com\VSO\oasclnt.exe
    C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\Program Files\ewido anti-malware\ewidoguard.exe
    c:\program files\mcafee.com\agent\mcdetect.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
    C:\WINDOWS\System32\svchost.exe
    C:\QUICKENW\QWDLLS.EXE
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\WINDOWS\wanmpsvc.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
    C:\Program Files\AnalogX\POW\pow.exe
    C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
    C:\WINDOWS\explorer.exe
    C:\WINDOWS\system32\regsvr32.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\McAfee.com\Personal Firewall\MpfConsole.exe
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\DOCUME~1\Owner\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
    R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    F2 - REG:system.ini: UserInit=userinit.exe
    N3 - Netscape 7: user_pref("browser.startup.homepage", "www.comcast.net"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\871fqie6.slt\prefs.js)
    N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\871fqie6.slt\prefs.js)
    O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
    O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
    O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [MS Updates] C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\CXIDAR2Z\mscache[1].exe
    O4 - HKLM\..\Run: [MoneyStartUp10.0] "c:\Program Files\Microsoft Money\System\Activation.exe"
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [BlockTracker] c:\hp\bin\BlockTracker.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [zzzHPSETUP] E:\Setup.exe
    O4 - HKLM\..\Run: [EPSON Stylus CX6600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EA.EXE /P26 "EPSON Stylus CX6600 Series" /O6 "USB001" /M "Stylus CX6600"
    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
    O4 - HKLM\..\Run: [dialer423] TorontoMail.exe
    O4 - HKLM\..\Run: [Uint32] gabber.exe
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKLM\..\Run: [0wso0x0s.dll] RUNDLL32.EXE 0wso0x0s.dll,b 334296
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
    O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
    O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor_new.exe" /Q
    O4 - HKCU\..\Run: [UnSpyPC] "C:\Program Files\UnSpyPC\UnSpyPC.exe"
    O4 - HKCU\..\Run: [ActionScr] WinInitDll.exe
    O4 - HKCU\..\Run: [iesetupdll] systemdll.exe
    O4 - HKCU\..\Run: [syspanel] MsNetHelper.exe
    O4 - HKCU\..\Run: [regapi] "C:\WINDOWS\system32\regapi.exe"
    O4 - HKCU\..\Run: [Shell] "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00009.exe"
    O4 - HKCU\..\Run: [kbdtat] "C:\WINDOWS\system32\kbdtat.exe"
    O4 - HKCU\..\Run: [rasmontr] "C:\WINDOWS\system32\rasmontr.exe"
    O4 - HKCU\..\Run: [AlexaToolbar] C:\WINDOWS\alt.exe
    O4 - Global Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
    O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
    O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
    O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1109461220781
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{6E3DBCD1-A3F5-403D-90D3-B4D7E02FC56A}: NameServer = 85.255.116.30,85.255.112.197
    O20 - Winlogon Notify: browsela - c:\windows\system32\browsela.dll
    O20 - Winlogon Notify: OptimalLayout - C:\WINDOWS\system32\j86mlij118o.dll
    O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: ipsecsvc - Unknown owner - C:\WINDOWS\system32\ipsecsvc.exe (file missing)
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
    O23 - Service: Content Monitoring Tool (msCMTSrvc) - Unknown owner - C:\WINDOWS\system32\msCMTSrvc.exe (file missing)
    O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe (file missing)
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
     

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