Help needed, reoccurring virus!

Discussion in 'Windows - Virus and spyware problems' started by sassy_sis, Nov 10, 2010.

  1. sassy_sis

    sassy_sis Member

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    Hi guys,

    Hoping someone can give me a hand with this one.

    I've just had to drop my computer off for the 4th time this year for the same virus -grrr. It seems to be that if we click on links or pop ups that come up it'll will stop us from getting into programs because we have a 'virus' and we need to update our software by supplying our credit card details, its also searching our system for them also.

    According to my IT guy we have a great anti-virus - Quick Heal, but I doubt that because it keeps coming back.

    We're currently running Windows 7 and the quick heal program.

    Is there something else or better that I should be using to stop this once and for all? Do you need anything further to help?

    I'm really at my wits end with this and we can't afford to keep having our PC down continually.

    Cheers,
    Sassy
     
  2. 2oldGeek

    2oldGeek Active member

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    Post a HijackThis Log so we may see your problem.....
     

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