help needed with bsod....found the problem, just need some suggestions

Discussion in 'PC hardware help' started by GSXR750, Feb 20, 2006.

  1. GSXR750

    GSXR750 Member

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    Well some of you may or may not remember me posting a while back with some serious bsod troubles.....in the end I decided to cough up a few bucks and take my pc out to a technician....they said they found the problem....it was supposedly my chip on the mobo....so it was sent out to asus for a replacement......to make long story short all this took over a month and I just got my pc back this saturday....and in 3 days I had 3 BSODs.....so naturally I was a bit ticked and decided to do some more digging....as far as I can remember I was getting pretty much the same problem as before....just nowhere near as often....( i will attach my mini dumps at the end of this post)....after some playing around with the WinDbg I think I found the problem.... it says that its " ntoskrnl.exe" (I got the symbols from microsoft, loaded my dumb, typed in !analyze –v and voila.... this is what i got

    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck D1, {1e0, 2, 0, 1e0}

    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.

    Probably caused by : ntoskrnl.exe ( nt+2c1bb )

    Followup: MachineOwner
    ---------

    kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 000001e0, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, value 0 = read operation, 1 = write operation
    Arg4: 000001e0, address which referenced memory

    Debugging Details:
    ------------------

    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.


    MODULE_NAME: nt

    FAULTING_MODULE: 804d0000 nt

    DEBUG_FLR_IMAGE_TIMESTAMP: 3b7de38f

    READ_ADDRESS: unable to get nt!MmSpecialPoolStart
    unable to get nt!MmSpecialPoolEnd
    unable to get nt!MmPoolCodeStart
    unable to get nt!MmPoolCodeEnd
    000001e0

    CURRENT_IRQL: 2

    FAULTING_IP:
    +1e0
    000001e0 ?? ???

    CUSTOMER_CRASH_COUNT: 2

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    BUGCHECK_STR: 0xD1

    LAST_CONTROL_TRANSFER: from 00000000 to 804fc1bb

    FAILED_INSTRUCTION_ADDRESS:
    +1e0
    000001e0 ?? ???

    STACK_TEXT:
    8053bc6c 00000000 000001e0 00000002 00000000 nt+0x2c1bb


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt+2c1bb
    804fc1bb ?? ???

    FAULTING_SOURCE_CODE:


    SYMBOL_STACK_INDEX: 0

    FOLLOWUP_NAME: MachineOwner

    SYMBOL_NAME: nt+2c1bb

    IMAGE_NAME: ntoskrnl.exe

    BUCKET_ID: WRONG_SYMBOLS

    Followup: MachineOwner
    ---------

    I did some googleing but couldn't dfind any concrete answers....do you guys have any suggestions on what is next or what exactly is causing the problem? (As in...what is this ntoskrnl.exe)

    here is are the memory dumps...

    http://s38.yousendit.com/d.aspx?id=0L7EYGNFDKI6L2XY80TIST1DYL
    http://s38.yousendit.com/d.aspx?id=1XJ9YOYFLZY4P1XK1RFE03DYBP
    http://s38.yousendit.com/d.aspx?id=04KUS77VP65YC1AB3G6JTFIAYH

    note: I only did the analasys for the first (latest) dump... any help would be really appreciated... my specs are as follows

    AMD Athlon 3000+
    Asus A8N SLI Deluxe
    512x2 RAM
    Radeon X300 Graphics Card
    Audigy 2 sound card (Integrated)
    a 450W power supply (can't remember the brand)
    Maxtor 200GB SATA HDD (Slave)
    Western Digital 120 GB IDE HDD (Master)
     
    Last edited: Feb 21, 2006
  2. elusiv1

    elusiv1 Regular member

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    If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.

    Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
    Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
    In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
    Select the operating system you wish to fix, and then enter the administrator password.
    Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
    You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
    Type exit to reboot the computer.

    It sounds like a virus of some sort to me??
     
  3. elusiv1

    elusiv1 Regular member

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  4. GSXR750

    GSXR750 Member

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    thanks alot, I'll see if that fixes things.
     

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