i dont know if it's a virus/spyware problem or what but i tried to check my e-mail and all i get is a box that says i have encountered and error,and that drwatson.exe box...here is a hjt log.. Logfile of HijackThis v1.99.1 Scan saved at 5:09:01 PM, on 9/9/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\SYSTEM32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.EXE C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\system32\VTTimer.exe C:\Program Files\Digital Media Reader\shwiconem.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\WINDOWS\system32\ntvdm.exe C:\Program Files\Outlook Express\msimn.exe C:\WINDOWS\system32\drwtsn32.exe C:\WINDOWS\system32\drwtsn32.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\system32\ZoneLabs\isafe.exe C:\DOCUME~1\Owner\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [VTTimer] VTTimer.exe O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s O4 - HKLM\..\Run: [Lexmark 4200 Series] "C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe" O4 - HKLM\..\Run: [FaxCenterServer4_in_1] "C:\Program Files\Lexmark 4200 Series\Fax\fm3032.exe" /s O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe" O17 - HKLM\System\CCS\Services\Tcpip\..\{2D09C9E0-3FB4-4092-A0DF-3A107CF568EC}: NameServer = 66.110.205.10 66.110.205.75 O17 - HKLM\System\CS1\Services\Tcpip\..\{2D09C9E0-3FB4-4092-A0DF-3A107CF568EC}: NameServer = 66.110.205.10 66.110.205.75 O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Unknown owner - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe (file missing) O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Unknown owner - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe (file missing) O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe