Please help. I am having issues and have been unable to resolve. Here is my Hijackthis report Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 12:25:38 PM, on 11/6/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16544) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\System32\svchost.exe C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\WINDOWS\wanmpsvc.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\System32\HPZipm12.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe C:\Program Files\Analog Devices\Core\smax4pnp.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe C:\WINDOWS\System32\DSentry.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Logitech\iTouch\iTouch.exe C:\Program Files\Verizon\Servicepoint\VerizonServicepoint.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe C:\PROGRA~1\MUSICM~1\MUSICM~2\MMDiag.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Logitech\MouseWare\system\em_exec.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe C:\Program Files\Common Files\AOL\1194358514\ee\AOLSoftware.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\AIM6\aim6.exe C:\Program Files\Windows Media Player\WMPNSCFG.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe C:\Program Files\Broderbund\Mavis Beacon Teaches Typing 12 Standard\MiniMavis.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe C:\Program Files\WinZip\WZQKPICK.EXE C:\Program Files\Greetings Workshop\GWREMIND.EXE C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe C:\Program Files\AIM6\aolsoftware.exe C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\Program Files\Internet Explorer\iexplore.exe c:\program files\aol\aim toolbar 5.0\AolTbServer.exe C:\Program Files\VundoFix.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe O24 - Desktop Component 0: Desktop Uninstall - C:\WINDOWS\warnhp.html -- End of file - 3934 bytes