Help with a slow browser and downloads

Discussion in 'Windows - Virus and spyware problems' started by NOS911, Sep 6, 2006.

  1. NOS911

    NOS911 Member

    Joined:
    Sep 5, 2006
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    11
    I am having problems with my PC the browser is running slow,i have tried Firefox,opera and IE all are the same,plus when im downloading they get to a certain % and then stop.Below is my Hijackthis log.

    Any advice is welcomed

    Logfile of HijackThis v1.99.1
    Scan saved at 20:19:38, on 06/09/2006
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\trlrm\RMHSvc.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\WINDOWS\System32\WgaTray.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Spyware Doctor\sdhelp.exe
    C:\Program Files\Spyware Doctor\swdoctor.exe
    C:\Documents and Settings\David Young\My Documents\Hijackthis\HijackThis.exe

    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O2 - BHO: Trlokom IE Toolbar - {C5AF4D9B-0B55-4BAC-9486-218EA2C6BC3E} - C:\Program Files\SpyWall\TrlIETool.dll
    O3 - Toolbar: Trlokom IE Toolbar - {C5AF4D9B-0B55-4BAC-9486-218EA2C6BC3E} - C:\Program Files\SpyWall\TrlIETool.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
    O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
    O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1157295959390
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
    O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
    O23 - Service: Trlokom Central Management Helper 1.3.7 0 (trlokom_rmhsvc) - Trlokom, Inc. - C:\WINDOWS\trlrm\RMHSvc.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
     
  2. rav009

    rav009 Active member

    Joined:
    Nov 14, 2005
    Messages:
    2,204
    Likes Received:
    0
    Trophy Points:
    66
    Hi NOS911, welcome to the site :)

    It may be a good idea to print this out, I find it easier to work from a "hard copy".

    First, I'd like you to run ATF Cleaner:

    ATF-Cleaner

    Please download ATF Cleaner by Atribune from here. Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Click the Empty Selected button.

    Remove all temp files etc, and procede to this next step :)

    Install and configure Ewido Anti-Spyware

    http://www.ewido.net/en/download/

    - Download the Ewido anti-spyware setup program from this link
    - Run the program to start installation of Ewido, accept the EULA and the default options
    - Once Ewido has been installed and is running, open the Ewido window and under Your Computer's Security select Update Now, then select Start Update
    - Ewido will now update it's definition files
    - If for any reason Ewido cannot update, download the Full Database from here: http://www.ewido.net/en/download/updates/, execute the update file and this will complete the update
    - Next, under Your Computer's Security select Scan Now, and then choose the Settings tab.
    ----- Under How to act? select Quarantine
    ----- Under How to scan? and Possibly unwanted software make sure all boxes are ticked
    ----- Under Reports select Automatically generate report after every scan and make sure Only if threats are found is unchecked
    ----- Under What to scan? select Scan every file
    - Close Ewido

    Save the log from Ewido Anti spyware, post it here.

    Now I would like you to run an online scan, from here http://www.trendmicro.com/hc_intro/default.asp.

    1. Once up click on "Scan now. It's Free"
    2. Read the Term & Use and check "Yes, I accept the Terms of Use" and then click on "Launching HouseCall"
    3. Quick Select: "Scan complete computer for Malware, grayware and vulnerabilities" click "Next"
    4. Let Housecall go through ALL three "Steps". It can take upto 30 minutes or more to scan.
    5. Please do not use your computer whilst the scan is in progress.
    6. Once the scan is done select "clean all detected infections automatically"
    7. For detected HTTP cookies, select "Remove all deteccted cookies". And click "Clean Now"
    8. Then a message will come up; click "OK" and let it delete the selected infections.
    9. During the clean up. Note any infected files down into a .txt file in Notepad. Ready to post in your next reply.
    10. When asked to perforn a full scan again click "No". And restart your computer.

    Cheers.

    -Rav
     
    Last edited: Sep 6, 2006
  3. syxguns

    syxguns Active member

    Joined:
    Jan 13, 2006
    Messages:
    1,378
    Likes Received:
    4
    Trophy Points:
    68
    Oh Rav got to it first. Edit to remove my original post. Rav has got you handled!
     
    Last edited: Sep 6, 2006
  4. NOS911

    NOS911 Member

    Joined:
    Sep 5, 2006
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    11
    Thanks for the help i will post the ewido report as soon as it is done.
     

Share This Page