help

i have just bought a eurovox and put it on worked ok then the other day it started breaking up on the picture.
i found out later that it was my cable modem causing it to break up, has anyone else had the same problem and is there a way to sort this out.

thanks

duane

 

wot years ur box and wots ur cable provider?

 

first of all sorry about the tx speak did not mean to come across like that.
The box i have got is a euro-vox/max v 2008 max series and my cable provider is virgin but use to be ntl, i am in lancashire.

 

cheers

 

Press Menu > Config > System Info and tell us what it says please

 

it say

model number dvb-xc boxv tda
s/w ver 1.0 stc4 oct 29 2007
h/w ver 2.0t k5
bootstrap v001
s/w build kuro.

i have just put my box back on to get you the info u wanted and it seems to be working ok now but will let u know.

 

been on bout five ten mins starting to break up again

 

Press info button twice on channel that is breaking up and post what it says for signal level/quality.

 

at first it was at 80% all the time but now it says 10 to 20% but get the feeling it not true because all channels work

 

Are you using this from the main feed or a splitter ?

A splitter might cause this problem



If you live in a low signal area and have weak signal problems with poor results when scanning or picture breaks up when watching.

Go to Menu /Config / Settings /Signal Booster

The Default Settings Off

Switch On/

Press Blue button to Save & Exit

 

i do use a spilter as my modem is on the same line tryed the signal bosster if turn it of i get no channels

 

Im not too sure sorry , I will send Scouser here as he is the main man for Eurov0x

 

cheers

 

Try it directly from the incoming feed and take the splitter out of the equation, let it run for a while and post back the results please.

 

when it on single feed it is ok but my modem and tv are on the same line.