Had one of those fake antivirus programs running. Got that mostly removed, then was able to run AVG and it removed a lot of other junk. However, AVG can't remove this item: C:\Program Files\Internet Explorer\iexplorer.exe (2052) Virus identified: Win32/Cryptor The computer 1) still runs slower than normal; 2) Won't run Spybot or Malwarebytes; and 3) Always starts up to instances of iexplorer.exe (I see that in Task Manager > Processes) but the IE window isn't running. Thank you very much for looking at this!!! Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 1:02:38 PM, on 4/10/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Unable to get Internet Explorer version! Boot mode: Normal Running processes: C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\SCardSvr.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\Explorer.EXE C:\QFloors\QReporter\QMailer.exe C:\WINDOWS\system32\ctfmon.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\WINDOWS\System32\svchost.exe C:\PROGRA~1\AVG\AVG8\avgtray.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\PROGRA~1\MI3AA1~1\wcescomm.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe C:\PROGRA~1\MI3AA1~1\rapimgr.exe C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Microsoft IntelliPoint\point32.exe C:\Program Files\Internet Explorer\Iexplore.exe C:\Program Files\Internet Explorer\Iexplore.exe C:\WINDOWS\system32\rundll32.exe C:\Temp\Security\HijackThis.exe C:\WINDOWS\System32\wbem\wmiprvse.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.qfloors.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005 F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe, O1 - Hosts: ::1 localhost O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: (no name) - {CBD0E07A-4BAB-4A07-9217-B0BAF1CF558C} - c:\windows\system32\lsynfzw.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [\\HOME\EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.EXE /P37 "\\HOME\EPSON Stylus Photo R220 Series" /O6 "USB001" /M "Stylus Photo R220" O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe" O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MI3AA1~1\wcescomm.exe" O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Ron\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1232543632927 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1232543596865 O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll O20 - AppInit_DLLs: jylxar.dll O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll O20 - Winlogon Notify: ubqirene - C:\WINDOWS\SYSTEM32\lsynfzw.dll O23 - Service: Adaptive Server Anywhere - QServer (ASANYs_QServer) - Sybase, Inc. - c:\program files\sybase\adaptive server anywhere 6.0\win32\dbsrv6.exe O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe O23 - Service: Beyond Remote Server - Data Apples Corporation - C:\PROGRA~1\DATAAP~1\BEYOND~1\BRServer.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: QMailer (QRMail) - Unknown owner - C:\QFloors\QReporter\QMailer.exe -- End of file - 7963 bytes
I just realized that I typed a really odd Subject for this posting - I don't know what I was thinking, but I obviously didn't pay attention before I submitted it. I apologize.
Hi qfloorsrc, Your Log is showing signs of a Trojan.. You say you can’t run MBAM, that may be because of the Trojan blocking it. Run MBAM in the Safe mode with networking so you can bypass the blockers. First un-install your MBAM…. Next download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet. Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode with Networking". Double-click ATF-Cleaner.exe to run the program. • Under Main "Select Files to Delete" choose: Select All. • Click the Empty Selected button. • If you use Firefox browser click Firefox at the top and choose: Select All • Click the Empty Selected button. If you would like to keep your saved passwords, please click No at the prompt. • Click Exit on the Main menu to close the program. Download Malwarebytes' Anti-Malware to your desktop. Double-click mbam-setup.exe and follow the prompts to install the program. • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. • If an update is found, it will download and install the latest version. • Once the program has loaded, select Perform full scan, then click Scan. • When the scan is complete, click OK, then Show Results to view the results. • Make sure that everything is checked, and click Remove Selected. <-- Don't forget this. • When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt Reboot to Normal Mode Please post the MBAM Log and a fresh HJT log in your next reply. 2oG
1. MBAM uninstalled successfully 2. ATF Cleaner successfully ran in Safe Mode 3. MBAM won't install in Safe Mode. It shows in the Processes tab of Task Manager (mbam-setup.exe), but after more than 5 minutes, it's still not installing.
I’ve been out of town a couple of days so, sorry for the delay. You show to have a Trojan/DNS Changer and that is probably why you can’t use MBAM.. Try the following: Download Avira Antivir Rescue -> HERE! Use this Guide -> HERE! 2oG
The Avira AntiVir rescue disc worked! Thanks! There are 3 mbam logs (sorry!). 1st run got all but one item. 2nd run got that item. 3rd run didn't find anything. And there's a HijackThis log from after the last mbam run. Malwarebytes' Anti-Malware 1.36 Database version: 2021 Windows 5.1.2600 Service Pack 3 4/21/2009 3:54:55 PM mbam-log-2009-04-21 (15-54-48).txt Scan type: Full Scan (C:\|) Objects scanned: 120393 Time elapsed: 56 minute(s), 47 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 6 Registry Values Infected: 1 Registry Data Items Infected: 4 Folders Infected: 1 Files Infected: 15 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{cbd0e07a-4bab-4a07-9217-b0baf1cf558c} (Trojan.Vundo.H) -> No action taken. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ubqirene (Trojan.Vundo.H) -> No action taken. HKEY_CLASSES_ROOT\CLSID\{cbd0e07a-4bab-4a07-9217-b0baf1cf558c} (Trojan.Vundo.H) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\cs41275 (Malware.Trace) -> No action taken. HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\AvScan (Malware.Trace) -> No action taken. Registry Values Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\UID (Malware.Trace) -> No action taken. Registry Data Items Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.UserInit) -> Bad: (C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,) Good: (userinit.exe) -> No action taken. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken. Folders Infected: C:\WINDOWS\system32\lowsec (Stolen.Data) -> No action taken. Files Infected: c:\windows\system32\lsynfzw.dll (Trojan.Vundo.H) -> No action taken. C:\Documents and Settings\Ron\Local Settings\Temp\UACfb47.tmp (Rootkit.TDSS) -> No action taken. C:\WINDOWS\system32\UACfldcrmwx.dll.XXX (Trojan.TDSS) -> No action taken. C:\WINDOWS\system32\UACngirroev.dll.XXX (Trojan.TDSS) -> No action taken. C:\WINDOWS\system32\UACtowktesl.dll (Trojan.TDSS) -> No action taken. C:\WINDOWS\system32\UACuthwaoyl.dll.XXX (Trojan.TDSS) -> No action taken. C:\WINDOWS\system32\UACyepxewmr.dll.XXX (Trojan.TDSS) -> No action taken. C:\WINDOWS\system32\drivers\UACppxdulkl.sys.XXX (Trojan.TDSS) -> No action taken. C:\WINDOWS\system32\drivers\xoaebnei.sys.XXX (Rootkit.Agent.Z) -> No action taken. C:\WINDOWS\system32\lowsec\local.ds (Stolen.Data) -> No action taken. C:\WINDOWS\system32\lowsec\user.ds (Stolen.Data) -> No action taken. C:\WINDOWS\system32\lowsec\user.ds.lll (Stolen.Data) -> No action taken. C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> No action taken. C:\WINDOWS\system32\UACbnigitti.log (Trojan.Agent) -> No action taken. C:\WINDOWS\system32\UACexuwkkpp.dat (Trojan.Agent) -> No action taken. Malwarebytes' Anti-Malware 1.36 Database version: 2021 Windows 5.1.2600 Service Pack 3 4/21/2009 4:57:43 PM mbam-log-2009-04-21 (16-57-38).txt Scan type: Full Scan (C:\|) Objects scanned: 115319 Time elapsed: 55 minute(s), 52 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 1 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\System Volume Information\_restore{80840513-B711-44D6-9CC5-77F16D5D6713}\RP1\A0000007.dll (Trojan.TDSS) -> No action taken. Malwarebytes' Anti-Malware 1.36 Database version: 2021 Windows 5.1.2600 Service Pack 3 4/22/2009 9:59:03 AM mbam-log-2009-04-22 (09-59-03).txt Scan type: Full Scan (C:\|) Objects scanned: 115300 Time elapsed: 58 minute(s), 30 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 7:28:26 PM, on 4/22/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Unable to get Internet Explorer version! Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\nvsvc32.exe C:\QFloors\QReporter\QMailer.exe C:\WINDOWS\System32\svchost.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Microsoft IntelliPoint\point32.exe C:\PROGRA~1\AVG\AVG8\avgtray.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\WINDOWS\system32\ctfmon.exe C:\PROGRA~1\MI3AA1~1\wcescomm.exe C:\Documents and Settings\Ron\Local Settings\Application Data\Google\Update\GoogleUpdate.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe C:\PROGRA~1\MI3AA1~1\rapimgr.exe C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe C:\WINDOWS\system32\rundll32.exe C:\Temp\Security\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.qfloors.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005 O1 - Hosts: ::1 localhost O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [\\HOME\EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.EXE /P37 "\\HOME\EPSON Stylus Photo R220 Series" /O6 "USB001" /M "Stylus Photo R220" O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe" O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MI3AA1~1\wcescomm.exe" O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Ron\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1232543632927 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1232543596865 O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll O20 - AppInit_DLLs: jylxar.dll O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll O23 - Service: Adaptive Server Anywhere - QServer (ASANYs_QServer) - Sybase, Inc. - c:\program files\sybase\adaptive server anywhere 6.0\win32\dbsrv6.exe O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe O23 - Service: Beyond Remote Server - Data Apples Corporation - C:\PROGRA~1\DATAAP~1\BEYOND~1\BRServer.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: QMailer (QRMail) - Unknown owner - C:\QFloors\QReporter\QMailer.exe -- End of file - 7385 bytes
qfloorsrc, I love it when a plan comes together : ) Looking good…… Use HJT to Fix this line: O20 - AppInit_DLLs: jylxar.dll And then use windows explorer to search for and delete this file: jylxar.dll That’s a leftover from the Trojan you had. If you can’t find the file, no big deal.. Everything else looks OK. No problems I hope. 2oG
HJT successfully removed O20 - AppInit_DLLs: jylxar.dll; Windows Explorer couldn't find the jylxar.dll file as you said might happen. I've learned my lessons: I know which websites and e-mail programs to get into and which to not get into; and I believe that I know when to turn on the automated scanners in Spybot, AVG, etc. depending on the network I'll be connecting to. My daughter doesn't! I should have turned them on before letting her use the laptop! I haven't had a virus, etc. on my computers for at least 5 years until now, and don't plan on getting another. Thank you for your help. You're the best - but you knew that already