I need to remove spyware doctor. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 1:36:31 AM, on 7/23/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe C:\Program Files\uTorrent\utorrent.exe C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe C:\WINDOWS\system32\ctfmon.exe C:\PROGRA~1\MICROS~3\wcescomm.exe C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe C:\PROGRA~1\MICROS~3\rapimgr.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Digidesign\Drivers\MMERefresh.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\WINDOWS\system32\PSIService.exe C:\Program Files\Spyware Doctor\sdhelp.exe C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\alg.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\wuauclt.exe C:\PROGRA~1\Mozilla Firefox\firefox.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\WINDOWS\system32\wbem\wmiprvse.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = actsvr.comcastonline.com:8100 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = cdn O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file) O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file) O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [DigidesignMMERefresh] C:\Program Files\Digidesign\Drivers\MMERefresh.exe O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe O4 - HKCU\..\Run: [µTorrent] "C:\Program Files\uTorrent\utorrent.exe" O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MICROS~3\wcescomm.exe" O4 - HKUS\S-1-5-18\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q (User 'Default user') O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\WINDOWS\system32\shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1161917278899 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1161917467250 O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing) O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing) O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing) O23 - Service: Digidesign MME Refresh Service (DigiRefresh) - Digidesign, A Division of Avid Technology, Inc. - C:\Program Files\Digidesign\Drivers\MMERefresh.exe O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Unknown owner - C:\Program Files\Norton AntiVirus\isPwdSvc.exe (file missing) O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe O23 - Service: Microsoft Office Diagnostics Service (odserv) - Unknown owner - C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE (file missing) O23 - Service: Office Source Engine (ose) - Unknown owner - C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE (file missing) O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe (file missing) O23 - Service: Symantec AppCore Service (SymAppCore) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe (file missing) -- End of file - 7750 bytes
I too had my computer hijacked and Spyware Doctor and Norton couldn't clean the files and other programs I bought were unsuccessful. Thankfully I found STOPzilla. It was $29.95 but at the time I purchased it they were offering a $10 rebate. Even without the rebate this program was worth every penny. It wiped out every single trojan and virus on my computer!!! http://www.stopzilla.com