Hijack this log please

Discussion in 'Windows - Virus and spyware problems' started by mattdogg, Sep 18, 2008.

  1. mattdogg

    mattdogg Member

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    mattdogg
    Junior Member
    12. September 2008 @ 19:28 Link to this message

    Hey I have been having this annoying problem lately with microsoft office. When I open any of the applications whether its word, powerpoint, or excel I keep getting this popup saying Microsoft Office has not been installed for the current user. Please run setup to install application. I click okay and then the application exits. I have had home and student 2007 for a little less than a year now and I have used word and excel plenty of times before. I have windows vista 32 bit. I have searched for this problem and all I could come up with was solutions for windows xp and earlier and solutions for office enterprise which none have helped.
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    loood
    Junior Member
    13. September 2008 @ 18:01 Link to this message

    youre office is installer only for one user. try running it as admin. its easy. right click on application and click on "run as administrator". how many accounts do you have on your computer. try running it as one of those

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    mattdogg
    Junior Member
    14. September 2008 @ 12:56 Link to this message
    I only have one user on the cpu and thats me the administrator. I have already tried running as administrator and i still get the same problem. I have even created a new account and tried and nothing new. This little problem is sudden because like i said I have used it numerous times i just dont know what happened.



    loood
    Junior Member
    15. September 2008 @ 14:37 Link to this message
    maybe its malware. try scanning with avg or nod32. if it doesn't help try posting hijack this log in windows virus and spyware problems section.

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  2. cdavfrew

    cdavfrew Regular member

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    Hi mattdogg

    This is most definitely not a malware problem. Simply by searching on google, you can see that many people have the same problem as you. And there has not been a fix yet. Perhaps you can try the fixes for Microsoft 2003 and XP?

    Best Regards :D
     
  3. mattdogg

    mattdogg Member

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    I have tried using some of the fixes for xp i believe when i have to go through the registry and what not but to no avail......also it has recently come to my attention I was just going to delete microsoft office from my cpu well when I went to uninstall programs microsoft office wasnt listed at all but it shows up in my program files and even under all programs on the start menu
     
  4. mattdogg

    mattdogg Member

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    wooo hooo I figured it out. All I did was delete my microsoft office folder from program files, then go into my registry and delete the 12.0 file under HKEY_CURRENT_USER\Software\Microsoft\Office and found that Opa12.dat file and deleted it. Then reinstalled Microsoft Office again and everything was straight. So basically I had to uninstall and reinstall microsoft office but because it never showed on add and remove programs I couldn't do it. This page helped me through my struggle hopefully it can help others!http://support.microsoft.com/default.aspx/kb/928218/en-us
     

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