Hijack this log plz help

Discussion in 'Windows - Virus and spyware problems' started by G101, Aug 6, 2008.

  1. G101

    G101 Regular member

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    despit being really careful and having all the protection i some how still havemaged get spyware system, i have tried my personalbest with vriou softwares to remove them but there still seems to be some unusual behaviour (pop-ups etc), hijack this log:
    ---------------------------------------------------------------------
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:22:26 AM, on 8/7/2008
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18000)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
    C:\Program Files\Nero\Nero 7\InCD\InCD.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\Windows\System32\3cmlink.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Windows\System32\rundll32.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Windows\System32\rundll32.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Windows\System32\3cshtdwn.exe
    C:\Windows\System32\3cmlink.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.touchmatepc.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.touchmatepc.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by TOUCHMATE
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O1 - Hosts: ::1 localhost
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {565C9423-20BE-45E2-A910-82EB6833E238} - (no file)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
    O4 - HKLM\..\Run: [SecurDisc] C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
    O4 - HKLM\..\Run: [3c1807pd] C:\Windows\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [MSServer] rundll32.exe C:\Users\TOUCHM~1\AppData\Local\Temp\xxyywuVL.dll,#1
    O4 - HKCU\..\Run: [58f2db22] rundll32.exe "C:\Users\TOUCHM~1\AppData\Local\Temp\tpoojxnt.dll",b
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [ieupdate] "C:\Windows\system32\ieupdates.exe"
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [BM5bc1e8be] Rundll32.exe "C:\Users\TOUCHM~1\AppData\Local\Temp\ijagtyqr.dll",s
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O13 - Gopher Prefix:
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/pr01/resources/VistaMSNPUplden-us.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

    --
    End of file - 8774 bytes
     
  2. 2oldGeek

    2oldGeek Active member

    Joined:
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    Hi G101,

    Please download Malwarebytes' Anti-Malware to your desktop.
    • Double-click mbam-setup.exe and follow the prompts to install the program.
    • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select Perform full scan, then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is checked, and click Remove Selected.
    • When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
    • Please post contents of that file in your next reply.

    Download ComboFix from Here to your Desktop.
    Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Double click combofix.exe and follow the prompts.
    • When finished, it shall produce a log for you. Post the Combofix log and a HiJackthis log in your next reply

    Note: Do not mouseclick combofix's window while its running. That may cause it to stall.

    Extra-Note: Please, DO NOT use ComboFix on your own. It is a very powerful tool designed to deal with sophisticated infections and if something goes wrong or you use it incorrectly, you could possibly lose the use of your computer. It is ONLY meant to be used under the direct supervision of a malware removal specialist.

    Regards
    2OG
     
  3. G101

    G101 Regular member

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    right so i did what you said but i cant open combofix, it gives an error "Error- Win 32 Only" no idea what that maens, but anyway here are the rest of the logs.

    Malwarebytes' Anti-Malware 1.24
    Database version: 1030
    Windows 6.0.6001 Service Pack 1

    6:40:15 PM 8/7/2008
    mbam-log-8-7-2008 (18-40-15).txt

    Scan type: Full Scan (C:\|)
    Objects scanned: 109718
    Time elapsed: 1 hour(s), 1 minute(s), 24 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 1
    Registry Keys Infected: 7
    Registry Values Infected: 4
    Registry Data Items Infected: 0
    Folders Infected: 1
    Files Infected: 11

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    C:\Users\Touchmate\AppData\Local\Temp\fcccbaYO.dll (Trojan.Vundo) -> Delete on reboot.

    Registry Keys Infected:
    HKEY_CLASSES_ROOT\Interface\{b1e22eb8-2ae8-4e8e-96ae-74f2a1764533} (Adware.WebDir) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\Typelib\{bdbebf18-7615-4971-9ac3-bd6ffb7ad6c1} (Adware.WebDir) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\AppID\{bdbebf18-7615-4971-9ac3-bd6ffb7ad6c1} (Adware.WebDir) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\dlp.dlpobj (Adware.WebDir) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\dlp.dlpobj.1 (Adware.WebDir) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\AppID\DLP.DLL (Trojan.BHO) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.

    Registry Values Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cmds (Trojan.Vundo) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\IEUpdate (Trojan.Agent) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\bm5bc1e8be (Trojan.Agent) -> Delete on reboot.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\MSServer (Malware.Trace) -> Quarantined and deleted successfully.

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    C:\Program Files\AV9 (Rogue.Antivirus2009) -> Quarantined and deleted successfully.

    Files Infected:
    C:\Users\Touchmate\AppData\Local\Temp\fcccbaYO.dll (Trojan.Vundo) -> Delete on reboot.
    C:\Users\Touchmate\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\DJNN2BS5\ico[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
    C:\Users\Touchmate\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\H4EMIV8T\kb456456[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
    C:\Users\Touchmate\AppData\Local\Temp\mljgEVoN.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
    C:\Users\Touchmate\AppData\Local\Temp\tpoojxnt.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
    C:\Users\Touchmate\AppData\Local\Temp\uwypsttm.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
    C:\Program Files\AV9\av2009.exe (Rogue.Antivirus2009) -> Quarantined and deleted successfully.
    C:\Windows\System32\ieupdates.exe (Trojan.Agent) -> Quarantined and deleted successfully.
    C:\Users\Touchmate\AppData\Local\Temp\ijagtyqr.dll (Trojan.Agent) -> Delete on reboot.
    C:\Users\Touchmate\AppData\Local\Temp\yayyWqQH.dll (Malware.Trace) -> Delete on reboot.
    C:\Users\Touchmate\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Antivirus 2009.lnk (Rogue.Antivirus2008) -> Quarantined and deleted successfully.
    ---------------------------------------------------------------------
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 6:59:56 PM, on 8/7/2008
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18000)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
    C:\Program Files\Nero\Nero 7\InCD\InCD.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\Windows\System32\3cmlink.exe
    C:\Windows\System32\3cshtdwn.exe
    C:\Windows\System32\3cmlink.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Windows\System32\mobsync.exe
    C:\Program Files\Internet Explorer\ieuser.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\Program Files\Windows Media Player\wmplayer.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.touchmatepc.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.touchmatepc.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by TOUCHMATE
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O1 - Hosts: ::1 localhost
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {1B131C6E-07A9-4741-989D-BA53BD3F5FCE} - (no file)
    O2 - BHO: (no name) - {2E715E87-AB50-4059-B736-363D3F154E9F} - (no file)
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {565C9423-20BE-45E2-A910-82EB6833E238} - (no file)
    O2 - BHO: (no name) - {65521F7D-ED99-4763-84AC-CDA3B2D2635F} - (no file)
    O2 - BHO: (no name) - {6EC2B6F0-2568-437C-B9FB-9D80042CE690} - (no file)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: (no name) - {B2FFBAFA-9CBA-4E17-AE19-DA32651353F8} - (no file)
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
    O4 - HKLM\..\Run: [SecurDisc] C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
    O4 - HKLM\..\Run: [3c1807pd] C:\Windows\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [BM5bc1e8be] Rundll32.exe "C:\Users\TOUCHM~1\AppData\Local\Temp\ijagtyqr.dll",s
    O4 - HKCU\..\Run: [cmds] rundll32.exe C:\Users\TOUCHM~1\AppData\Local\Temp\fcccbaYO.dll,c
    O4 - HKCU\..\Run: [MSServer] rundll32.exe C:\Users\TOUCHM~1\AppData\Local\Temp\yayyWqQH.dll,#1
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O13 - Gopher Prefix:
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/pr01/resources/VistaMSNPUplden-us.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

    --
    End of file - 9220 bytes
     
  4. cdavfrew

    cdavfrew Regular member

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    Hi G101

    Hope 2oldgeek doesn't mind me interrupting :p

    Malwarebytes basically cleaned out your computer of Vundo. Unless you have any further problems (pop-ups, redirection of pages, etc), you should delete Combofix because it is a powerful tool not to be lightly used.

    Now, fix entries using HijackThis

    Run HijackThis
    Do another system scan
    Put a check next to the entries listed below (if they still remain)

    O2 - BHO: (no name) - {1B131C6E-07A9-4741-989D-BA53BD3F5FCE} - (no file)
    O2 - BHO: (no name) - {2E715E87-AB50-4059-B736-363D3F154E9F} - (no file)
    O2 - BHO: (no name) - {565C9423-20BE-45E2-A910-82EB6833E238} - (no file)
    O2 - BHO: (no name) - {65521F7D-ED99-4763-84AC-CDA3B2D2635F} - (no file)
    O2 - BHO: (no name) - {6EC2B6F0-2568-437C-B9FB-9D80042CE690} - (no file)
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: (no name) - {B2FFBAFA-9CBA-4E17-AE19-DA32651353F8} - (no file)
    O4 - HKCU\..\Run: [BM5bc1e8be] Rundll32.exe "C:\Users\TOUCHM~1\AppData\Local\Temp\ijagtyqr.dll",s
    O4 - HKCU\..\Run: [cmds] rundll32.exe C:\Users\TOUCHM~1\AppData\Local\Temp\fcccbaYO.dll,c
    O4 - HKCU\..\Run: [MSServer] rundll32.exe C:\Users\TOUCHM~1\AppData\Local\Temp\yayyWqQH.dll,#1

    Then click on the button below which says Fix.

    IMPORTANT: Do NOT click Fix until you close all browsers.

    I'll let 2oldgeek give you the rest of the security information.

    Best Regards :D
     
    Last edited: Aug 7, 2008
  5. G101

    G101 Regular member

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    yes i did delete combofix since it wasnt work plus 2oldgeek already warned me that it isnt something you wanna be foolin around with so i thought it's best if i delete it.
     
  6. G101

    G101 Regular member

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    Right, so i did what you told me to and yes the annoying pop-ups and re-direction of pages have stopped so here's a fresh hjt log, is my computer's criminal record clean now hehehehe

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:05:54 PM, on 8/7/2008
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18000)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
    C:\Program Files\Nero\Nero 7\InCD\InCD.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\Windows\System32\3cmlink.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\Windows\System32\3cshtdwn.exe
    C:\Windows\System32\3cmlink.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Windows\System32\mobsync.exe
    C:\Program Files\Internet Explorer\IEUser.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\Program Files\Windows Media Player\wmplayer.exe
    C:\Program Files\Windows Live Toolbar\msn_sl.exe
    C:\Program Files\LimeWire\LimeWire.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.touchmatepc.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.touchmatepc.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by TOUCHMATE
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O1 - Hosts: ::1 localhost
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
    O4 - HKLM\..\Run: [SecurDisc] C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
    O4 - HKLM\..\Run: [3c1807pd] C:\Windows\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O13 - Gopher Prefix:
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/pr01/resources/VistaMSNPUplden-us.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

    --
    End of file - 8663 bytes
     
  7. 2oldGeek

    2oldGeek Active member

    Joined:
    Jun 16, 2005
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    78
    Congratulations G101, your log looks CLEAN [​IMG]




    There are a few things you must do once you are completely clean:

    1. Time for some housekeeping

    Please download the OTMoveIt2 by OldTimer

    Save it to your desktop.
    Run the tool by clicking on the icon.
    • Click the Cleanup button.

    • The tools that we used as well as this one will be removed from your system.


    2. Please download ATF Cleaner by Atribune.
    This program is for XP and Windows 2000 only


    Double-click ATF-Cleaner.exe to run the program.

    • Under Main "Select Files to Delete" choose: Select All.
    • Click the Empty Selected button.

    • If you use Firefox browser click Firefox at the top and choose: Select All
    • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.

    • If you use Opera browser click Opera at the top and choose: Select All
    • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.

    • Click Exit on the Main menu to close the program.



    3. Now Set a New Restore Point to prevent possible reinfection from an old one.
    Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

    The easiest and safest way to do this is:

    • Go to Start > Programs > Accessories > System Tools and click "System Restore".

    • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.

    • Then go to Start > Run and type: Cleanmgr
    • Click "OK"
    Select the drive you want to clean usually C:
    Click OK
    When it completes the scan:
    • Click the "More Options" Tab.
    • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.


    4. Defragment your Hard Drive

    1.Open My Computer.
    2.Right-click the local disk volume that you want to defragment, and then click Properties.
    3.On the Tools tab, click Defragment Now.
    4.Click Defragment.




    And here are some tips to reduce the potential for spyware infection in the future:


    It is critical that you use a firewall to protect your computer from hackers. We don't recommend the firewall that comes built in to Windows. It doesn't block everything that may try to get in, and the entire firewall is written to the registry. As various kinds of malware hack the Registry in order to disable the Windows firewall, it's far preferable to install one of the excellent third party solutions. Two good ones are are Comodo Free and Online Armor Personal Firewall
    I have recently changed my firewall to Comodo, love it and highly recommend it..

    Make sure you keep your Windows OS current by visiting Windows update
    regularly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.

    I strongly recommend installing the following applications:

    Spywareblaster <= SpywareBlaster will prevent spyware from being installed.


    Go to these sites and read about these you may decide to use them, I do, because they work.

    Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Malware, Cookies etc) from the sites listed, although you will still be able to connect to the sites.

    MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know Malware sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer


    And also see TonyKlein's good advice
    So how did I get infected in the first place?




    Enjoy your clean computer. Any questions?



    2OG
     

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