My system is running very slow and freezes constantly. I am beginning to feel like chucking it out the window. Is there a good reason for it, or is it just old? Thanks Rachel Logfile of HijackThis v1.99.1 Scan saved at 12:00:04 AM, on 8/15/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16473) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\WINDOWS\BCMSMMSG.exe C:\Program Files\Windows Defender\MSASCui.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Support.com\bin\tgcmd.exe C:\Program Files\Analog Devices\Core\smax4pnp.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\WINDOWS\system32\hkcmd.exe C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe C:\Program Files\Comodo\Firewall\CPF.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\WINDOWS\system32\ctfmon.exe C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\Xtras\mssysmgr.exe C:\Program Files\Hewlett-Packard\AiO\hp psc 700 series\Bin\hpobrt07.exe C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\WINDOWS\system32\hpoipm07.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Comodo\Firewall\cmdagent.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\drwtsn32.exe C:\WINDOWS\system32\drwtsn32.exe C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe C:\WINDOWS\system32\drwtsn32.exe C:\WINDOWS\system32\drwtsn32.exe C:\WINDOWS\explorer.exe C:\Program Files\MSN\MSNCoreFiles\msn.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZENG04.EXE C:\Documents and Settings\Owner\Desktop\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ww.google.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe" O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Simple Star PhotoShow Media Manager] C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\Xtras\mssysmgr.exe O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Event Reminder.lnk = ? O4 - Global Startup: HPAiODevice(hp psc 700 series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp psc 700 series\Bin\hpobrt07.exe O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe O8 - Extra context menu item: &Search - ?p=ZS O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_14\bin\npjpi142_14.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_14\bin\npjpi142_14.dll O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll O11 - Options group: [INTERNATIONAL] International* O16 - DPF: {4FAE30E1-EE9C-477D-8D06-BF8D3429B60F} (WebIQ Technology Client) - https://www.webiqonline.com/WebIQ/bin/WebIQ.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{19C5416E-F413-4273-AE20-770C707644A5}: NameServer = 205.171.3.65,205.171.2.65 O17 - HKLM\System\CS2\Services\Tcpip\..\{19C5416E-F413-4273-AE20-770C707644A5}: NameServer = 205.171.3.65,205.171.2.65 O17 - HKLM\System\CS3\Services\Tcpip\..\{19C5416E-F413-4273-AE20-770C707644A5}: NameServer = 205.171.3.65,205.171.2.65 O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
@racheenie It doesn't seem that there are many malicous programs slowing your pc down. Bu there are a few things that could be fixed. From HijackThis fix these... O8 - Extra context menu item: &Search - ?p=ZS O16 - DPF: {4FAE30E1-EE9C-477D-8D06-BF8D3429B60F} (WebIQ Technology Client) - https://www.webiqonline.com/WebIQ/bin/WebIQ.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{19C5416E-F413-4273-AE20-770C707644A5}: NameServer = 205.171.3.65,205.171.2.65 O17 - HKLM\System\CS2\Services\Tcpip\..\{19C5416E-F413-4273-AE20-770C707644A5}: NameServer = 205.171.3.65,205.171.2.65 O17 - HKLM\System\CS3\Services\Tcpip\..\{19C5416E-F413-4273-AE20-770C707644A5}: NameServer = 205.171.3.65,205.171.2.65 These three entries in red ahve something to do with the ISP Qwest. I am assuming that this is your ISP, if not I would remove them. Also, you say your computer is running slow. Whens the last time you defragged your harddrive? How much RAM do you have installed? How long have you had your pc?
A good defrag should help. I would also download and run a program called CCleaner. It has 4 main buttons in/on its user interface two of which are named "Cleaner" and "Issues". Running both of those options from within the program will fix registry errors and remove old unneeded files from your computer. **Note it doesn't remove your personal files just files it knows are junk, such as log files from your firewall and antivirus and temporary internet files; the type of stuff that you don't use that just takes up harddrive space.
