hi guys new to the forum computer runs slow and hangs up sometimes ran hijackhis and these are the result could you have a look for me thanks Logfile of HijackThis v1.99.1 Scan saved at 17:46:29, on 08/08/2006 Platform: Windows XP (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\CTSvcCDA.EXE C:\Program Files\Executive Software\Diskeeper\DkService.exe C:\WINDOWS\Explorer.EXE c:\progra~1\mcafee\mcafee antispyware\massrv.exe c:\program files\mcafee.com\agent\mcdetect.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe C:\Program Files\McAfee.com\VSO\mcvsshld.exe C:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe c:\PROGRA~1\mcafee.com\agent\mctskshd.exe c:\progra~1\mcafee.com\vso\mcvsescn.exe C:\progra~1\mcafee\MCAFEE~1\masalert.exe c:\PROGRA~1\mcafee.com\vso\OasClnt.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe C:\WINDOWS\System32\nvsvc32.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe C:\Program Files\MSN Messenger\MsnMsgr.Exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\System32\ctfmon.exe C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe c:\progra~1\mcafee.com\vso\mcvsftsn.exe C:\WINDOWS\System32\wuauclt.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Documents and Settings\Karl Reed\Desktop\HijackThis_v1.99.1.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.wanadoo.co.uk/iesearch/default.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.skysports.com/football/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.co.uk R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [_AntiSpyware] c:\progra~1\mcafee\MCAFEE~1\masalert.exe O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe" O4 - HKCU\..\Run: [WhenUSave] "C:\Program Files\Save\Save.exe" O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: Msn Messenger - {068C36CF-483E-4CA8-A7F2-10EFFDA49C45} - http://www.accesoplugin.com/prom/a_msn1/?l=msnig&ver=1&t=new (file missing) O9 - Extra button: Mis Programas - {4358161B-A4B8-498E-8019-3DAB50DFD578} - http://www.accesoplugin.com/prom/a_programas7/?l=msnig&ver=1&t=new (file missing) O9 - Extra button: Msn Messenger - {C8950078-94A4-4C32-BB9C-4666357965AF} - C:\msnig\index.htm (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk O16 - DPF: {00000000-0000-0000-0000-000020030000} - http://207.234.185.217/ABoxInst.exe O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralFWBInitialSetup1.0.0.8.cab O16 - DPF: {30CE93AE-4987-483C-9ABE-F2BD5301AB70} - http://64.158.165.49/output/100039/uk/dbgames/dbaccess.exe O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-gb/4,0,0,83/mcinsctl.cab O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://www.netvenda.com/sites/gamc4-gb/gbc4/games30.cab O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab O16 - DPF: {FFFF0003-0001-101A-A3C9-08002B23E0CC} - http://direct.data-line.us/gba309.exe O17 - HKLM\System\CCS\Services\Tcpip\..\{178E6685-8221-40AF-9DE6-A4A57C28C65F}: NameServer = 85.133.120.10 217.158.60.204 O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTSvcCDA.EXE O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe O23 - Service: McAfee AntiSpyware Service - McAfee, Inc. - c:\progra~1\mcafee\mcafee antispyware\massrv.exe O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
Go to add/remove programs remove: [bold]WhenUSave[/bold] [bold]Run Hijack this and place a check beside:[/bold](if there) O4 - HKCU\..\Run: [WhenUSave] "C:\Program Files\Save\Save.exe" O9 - Extra button: Msn Messenger - {068C36CF-483E-4CA8-A7F2-10EFFDA49C45} - http://www.accesoplugin.com/prom/a_msn1/?l=msnig&ver=1&t=new (file missing) O9 - Extra button: Mis Programas - {4358161B-A4B8-498E-8019-3DAB50DFD578} - http://www.accesoplugin.com/prom/a_programas7/?l=msnig&ver=1&t=new (file missing) O16 - DPF: {00000000-0000-0000-0000-000020030000} - http://207.234.185.217/ABoxInst.exe O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCent... O16 - DPF: {30CE93AE-4987-483C-9ABE-F2BD5301AB70} - http://64.158.165.49/output/100039/uk/dbgames/dbaccess.exe O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://www.netvenda.com/sites/gamc4-gb/gbc4/games30.cab O16 - DPF: {FFFF0003-0001-101A-A3C9-08002B23E0CC} - http://direct.data-line.us/gba309.exe [bold]Make sure all other windows are closed and click fix checked[/bold] reboot into safe mode (keep tapping F8 on start up) Find and delete this folder: C:\Program Files\[bold]Save[/bold]\ reboot into normal mode and post a new hijackthis log.
hi when i go to add/remove programs WhenUSave does not appear in the list also there is no folder called save in programs please help
If it's not on the list, don't worry about it. Program files I mean. In safe mode go to Start -> My computer -> Local Disk C -> Programs Files Look for the folder [bold]save[/bold] and delete it If that's what you've doen already. Make sure all hiddens files and folders are shown http://www.xtra.co.nz/help/0,,4155-1916458,00.html Then make sure you hide them again Post new Hijack this