Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:12:17 PM, on 2/22/2009 Platform: Windows Vista SP1 (WinNT 6.00.1905) MSIE: Internet Explorer v7.00 (7.00.6001.18000) Boot mode: Normal Running processes: C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\system32\taskeng.exe C:\Program Files\Norton AntiVirus\Norton AntiVirus\Engine\16.2.0.7\ccSvcHst.exe C:\Program Files\Launch Manager\LManager.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Windows\RtHDVCpl.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE C:\Users\Donnie\AppData\Local\Temp\RtkBtMnt.exe C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE C:\Program Files\Windows Sidebar\sidebar.exe C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Windows\system32\SearchFilterHost.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.peoplepc.com/search R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.us.acer.yahoo.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.us.acer.yahoo.com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://home.peoplepc.com/search R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=C:\Windows\system32\userinit.exe O1 - Hosts: ::1 localhost O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Norton AntiVirus\Engine\16.2.0.7\IPSBHO.DLL O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Windows\system32\ActiveToolBand.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer Assist\launcher.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe O4 - HKLM\..\Run: [Skytel] Skytel.exe O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user') O4 - Global Startup: Empowering Technology Launcher.lnk = ? O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Programs\PartyGaming.Net\PartyPokerNet\RunPF.exe O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Programs\PartyGaming.Net\PartyPokerNet\RunPF.exe O9 - Extra button: Absolute Poker - {13C1DBF6-7535-495c-91F6-8C13714ED485} - C:\Users\Donnie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk (HKCU) O9 - Extra 'Tools' menuitem: Absolute Poker - {13C1DBF6-7535-495c-91F6-8C13714ED485} - C:\Users\Donnie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk (HKCU) O13 - Gopher Prefix: O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo2.walgreens.com/WalgreensActivia.cab O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{630C11D4-9B2A-4B26-96CC-A8498F94C5D5}: NameServer = 85.255.112.39,85.255.112.40 O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.39,85.255.112.40 O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.39,85.255.112.40 O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll O20 - Winlogon Notify: byxvtur - byxvtur.dll (file missing) O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe O23 - Service: eDataSecurity Service - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe O23 - Service: Nero BackItUp Scheduler 4.0 - Unknown owner - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe (file missing) O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe O23 - Service: Norton AntiVirus - Symantec Corporation - C:\Program Files\Norton AntiVirus\Norton AntiVirus\Engine\16.2.0.7\ccSvcHst.exe O23 - Service: O2Micro Flash Memory Card Service (o2flash) - O2Micro International - C:\Program Files\O2Micro Oz128 Driver\o2flash.exe O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Windows\system32\IoctlSvc.exe O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe -- End of file - 9674 bytes i also have found iamfamous.dll and packed.generic.200 what are my options for curing my pc any help is appreciated. Donnie
can anyone help me out and if i have to reboot from scratch, can i save all files and scan as i put them back on?
If you are NOT in Odessa USSR or this is NOT your IP address then: Fix these entries using HiJackThis Launch HiJackThis Click the Do a system scan only button Put a check next to the entries listed below (if they still remain) O17 - HKLM\System\CCS\Services\Tcpip\..\{630C11D4-9B2A-4B26-96CC-A8498F94C5D5}: NameServer = 85.255.112.39,85.255.112.40 O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.39,85.255.112.40 O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.39,85.255.112.40 IMPORTANT: Do NOT click fix until you exit all browser sessions including the one you are reading in right now Click the Fix checked button and close HiJackThis Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet. Please download and install SUPERAntiSpyware Free • Double-click SUPERAntiSypware.exe and use the default settings for installation. • An icon will be created on your desktop. Double-click that icon to launch the program. • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.) • Under the "Configuration and Preferences", click the Preferences... button. • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked. • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked): o Close browsers before scanning. o Scan for tracking cookies. o Terminate memory threats before quarantining. • Click the "Close" button to leave the control center screen and exit the program. • Do not run a scan just yet. Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode". Double-click ATF-Cleaner.exe to run the program. • Under Main "Select Files to Delete" choose: Select All. • Click the Empty Selected button. • If you use Firefox browser click Firefox at the top and choose: Select All • Click the Empty Selected button. If you would like to keep your saved passwords, please click No at the prompt. • If you use Opera browser click Opera at the top and choose: Select All • Click the Empty Selected button. If you would like to keep your saved passwords, please click No at the prompt. • Click Exit on the Main menu to close the program. Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator". Scan with SUPERAntiSpyware as follows: • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer. • On the left, make sure you check C:\Fixed Drive. • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next". • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK". • Make sure everything has a checkmark next to it and click "Next". • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu. • If asked if you want to reboot, click "Yes" and reboot normally. • To retrieve the removal information after reboot, launch SUPERAntispyware again. o Click Preferences, then click the Statistics/Logs tab. o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log. o If there are several logs, click the current dated log and press View log. A text file will open in your default text editor. o Please copy and paste the Scan Log results in your next reply. • Click Close to exit the program. Reboot to Normal Mode Any problems now?? 2oG
SUPERAntiSpyware Scan Log http://www.superantispyware.com Generated 02/24/2009 at 10:47 AM Application Version : 4.25.1012 Core Rules Database Version : 3768 Trace Rules Database Version: 1728 Scan type : Complete Scan Total Scan Time : 01:05:58 Memory items scanned : 317 Memory threats detected : 0 Registry items scanned : 9321 Registry threats detected : 0 File items scanned : 111119 File threats detected : 0 i also cannot update anythin such as Norton 2009, ad-aware, i had to manually do the super anti-spyware. any other suggestions?
d21cb, at this point, I don’t have a clue as to what you’re infected with : ( We’ll just have to poke around and see what we can come up with.. Do this: Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and before the Windows icon appears press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode with Networking". Download Malwarebytes' Anti-Malware to your desktop. Double-click mbam-setup.exe and follow the prompts to install the program. • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. • If an update is found, it will download and install the latest version. • Once the program has loaded, select Perform full scan, then click Scan. • When the scan is complete, click OK, then Show Results to view the results. • Make sure that everything is checked, and click Remove Selected. <-- Don't forget this. • When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt • Please post the MBAM Log and a fresh HJT log in your next reply. 2OG
Malwarebytes' Anti-Malware 1.33 Database version: 1695 Windows 6.0.6001 Service Pack 1 2/25/2009 10:43:16 PM mbam-log-2009-02-25 (22-43-16).txt Scan type: Full Scan (C:\|D:\|) Objects scanned: 156286 Time elapsed: 40 minute(s), 8 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 4 Registry Values Infected: 0 Registry Data Items Infected: 3 Folders Infected: 2 Files Infected: 12 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\tbsb05288.ietoolbar (Trojan.BHO) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\tbsb05288.ietoolbar.1 (Trojan.BHO) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\tbsb05288.tbsb05288 (Trojan.BHO) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\tbsb05288.tbsb05288.3 (Trojan.BHO) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{28c28989-7b58-45a8-8e39-b2f3ac7deb7c}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.39,85.255.112.40 -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{28c28989-7b58-45a8-8e39-b2f3ac7deb7c}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.39,85.255.112.40 -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{28c28989-7b58-45a8-8e39-b2f3ac7deb7c}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.39,85.255.112.40 -> Quarantined and deleted successfully. Folders Infected: C:\Program Files\ppcbooster (Trojan.Agent) -> Quarantined and deleted successfully. C:\Program Files\p2pmax (Trojan.Agent) -> Quarantined and deleted successfully. Files Infected: C:\Program Files\ppcbooster\ppcbu_32.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\Program Files\p2pmax\p2pmaxu.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\autorun.inf (Trojan.Agent) -> Quarantined and deleted successfully. C:\RECYCLER\S-6-7-49-100025358-100009114-100012519-1353.com (Trojan.Agent) -> Quarantined and deleted successfully. C:\Windows\System32\dhcpsapi32.dll (Trojan.Agent) -> Quarantined and deleted successfully. C:\Windows\System32\dot3api32.dll (Trojan.Agent) -> Quarantined and deleted successfully. C:\Program Files\Mozilla Firefox\components\iamfamous.dll (Trojan.Agent) -> Quarantined and deleted successfully. C:\Windows\adaway.lic (Rogue.AdwareAway) -> Quarantined and deleted successfully. C:\Windows\System32\dmocx32.dll (Worm.P2P) -> Quarantined and deleted successfully. C:\Windows\System32\dnsrslvr32.dll (Worm.P2P) -> Quarantined and deleted successfully. C:\Windows\System32\drprov32.dll (Worm.P2P) -> Quarantined and deleted successfully. C:\Windows\System32\cryptui32.dll (Worm.P2P) -> Quarantined and deleted successfully. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 10:55:08 PM, on 2/25/2009 Platform: Windows Vista SP1 (WinNT 6.00.1905) MSIE: Internet Explorer v7.00 (7.00.6001.18000) Boot mode: Normal Running processes: C:\Windows\system32\Dwm.exe C:\Windows\system32\taskeng.exe C:\Windows\Explorer.EXE C:\Program Files\Norton AntiVirus\Norton AntiVirus\Engine\16.2.0.7\ccSvcHst.exe C:\Windows\system32\SearchFilterHost.exe C:\Program Files\Launch Manager\LManager.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Windows\RtHDVCpl.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE C:\Users\Donnie\AppData\Local\Temp\RtkBtMnt.exe C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.us.acer.yahoo.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.us.acer.yahoo.com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=C:\Windows\system32\userinit.exe O1 - Hosts: ::1 localhost O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Norton AntiVirus\Engine\16.2.0.7\IPSBHO.DLL O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Windows\system32\ActiveToolBand.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer Assist\launcher.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe O4 - HKLM\..\Run: [Skytel] Skytel.exe O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user') O4 - Global Startup: Empowering Technology Launcher.lnk = ? O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Programs\PartyGaming.Net\PartyPokerNet\RunPF.exe O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Programs\PartyGaming.Net\PartyPokerNet\RunPF.exe O9 - Extra button: Absolute Poker - {13C1DBF6-7535-495c-91F6-8C13714ED485} - C:\Users\Donnie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk (HKCU) O9 - Extra 'Tools' menuitem: Absolute Poker - {13C1DBF6-7535-495c-91F6-8C13714ED485} - C:\Users\Donnie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk (HKCU) O13 - Gopher Prefix: O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo2.walgreens.com/WalgreensActivia.cab O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O20 - Winlogon Notify: byxvtur - byxvtur.dll (file missing) O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe O23 - Service: eDataSecurity Service - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe O23 - Service: Nero BackItUp Scheduler 4.0 - Unknown owner - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe (file missing) O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe O23 - Service: Norton AntiVirus - Symantec Corporation - C:\Program Files\Norton AntiVirus\Norton AntiVirus\Engine\16.2.0.7\ccSvcHst.exe O23 - Service: O2Micro Flash Memory Card Service (o2flash) - O2Micro International - C:\Program Files\O2Micro Oz128 Driver\o2flash.exe O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Windows\system32\IoctlSvc.exe O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe -- End of file - 9366 bytes
i still cannot update norton, ad-aware etc. and when i reboot pc my firwall is always turned off and i have to manually turn it on.
also in my c drive and in my d drive i have folders that say they are empty but i delete and they just come back. The folder icon looks faded compared to other folders. appreciate all the help.
d21cb, Those faded icons and folders are hidden and system files that you have turned on in the folder view options.. DO NOT poke around or delete any of them UNLESS YOU KNOW WHAT YOUR’RE DOING!! You can hose your machine, in a heart beat…. I’m working 12 and 14 hr shifts for the next few days and won’t be able to post anything until Sunday or Monday so please just hang in there and we will get you fixed…. 2oG
ok i havent messed with anything but have downloaded ccleaner want me to run this and see what i get? plus i am getting pop-ups when i click on some links. is there any hope or should i reformat?
d21cb, Reformat/reinstall is a “Last Resort”. Let’s see if we can correct your situation, first. I hate Vista…. It’s M$’s big failure. Windows 7 will be out soon to correct Vista but, M$ will want you to pay for it in order to correct their mistakes….. Sad! I have a beta version of Win 7 installed, and love it. I’ll not pay for it when the final version comes out (I’ve been a geek too long for that, lol) Let’s see if we can clear your problems with a little Bigger Gun! Do the following exactly as stated: 1. Download Combo fix from one of these locations. * IMPORTANT !!! Place combofix.exe on your Desktop http://download.bleepingcomputer.com/sUBs/ComboFix.exe http://subs.geekstogo.com/ComboFix.exe 2. Click start > run and Copy and Paste this in exactly, using the picture below for reference, then click OK. 3. Combo will begin to run DO NOTHING while this is happening. • It will kill a few processes and disconnect you from the internet. • If by chance it stops prematurely you can re-establish your internet connection by restarting your computer. • This needs to be done so the program can work most efficiently for you. Do not attempt to use the internet or anything else while it's doing its job for you. **Understand that things like your system clock changing and your desktop disappearing might happen. Do not worry, because all will be restored later. If when it's completed you can not get on the internet just reboot the computer Post the log from comboFix for me located in c:\comboFix.txt 2oG (that’s 2 as in twice, little o as in not too old, and Geek with a Capital “G” as in been there, done that..)
i realize that you were busy working and all but i use my computer for personal and business so i went ahead and reformted my computer. appreciate your help though. a friends computer will automatically shut down and then when it goes to reboot at the top of the screen it says no OS found hit any button to continue and then the screen just reappears. should i start but runnin HJT, superantispyware, and malwarebytes and post a log like u had me do?
if you turn the power off for a few min then turn it back on it works so when i get it working should i try and run the programs???
