I have this damn virus call spysheriff, and for some damn reason, I can't remove it. How do I remove it?
You need to run SmitFraud fix. I found a guide on how to remove it, you can access it here: http://www.bleepingcomputer.com/forums/topic22402.html SmitFraudFix is available here: http://www.filepedia.com/desktop_software/desktop_security/smitfraudfix.cfm They also show you how to use it and have a link to it in the guide. EDIT (By Pop_Smith): It has you boot your computer into safe mode so I would recommend printing off the guide just to have it handy. Please post back with your results. Peace
Ok. So I did that on my hard drive, and here is the report: SmitFraudFix v2.221 Scan done at 20:24:11.79, Sat 09/08/2007 Run from C:\Documents and Settings\Owner\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT The filesystem type is NTFS Fix run in safe mode »»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» Killing process »»»»»»»»»»»»»»»»»»»»»»»» hosts 127.0.0.1 localhost »»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix GenericRenosFix by S!Ri »»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files »»»»»»»»»»»»»»»»»»»»»»»» DNS HKLM\SYSTEM\CCS\Services\Tcpip\..\{A3E98A95-2434-4E87-B052-BB57F405F655}: DhcpNameServer=24.226.10.193 24.226.1.93 24.226.10.194 24.226.1.94 HKLM\SYSTEM\CS1\Services\Tcpip\..\{A3E98A95-2434-4E87-B052-BB57F405F655}: DhcpNameServer=24.226.10.193 24.226.1.93 24.226.10.194 24.226.1.94 HKLM\SYSTEM\CS2\Services\Tcpip\..\{A3E98A95-2434-4E87-B052-BB57F405F655}: DhcpNameServer=24.226.10.193 24.226.1.93 24.226.10.194 24.226.1.94 HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=24.226.10.193 24.226.1.93 24.226.10.194 24.226.1.94 HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=24.226.10.193 24.226.1.93 24.226.10.194 24.226.1.94 HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=24.226.10.193 24.226.1.93 24.226.10.194 24.226.1.94 »»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon] "System"="" »»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning Registry Cleaning done. »»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» End
Ok I am not sure what to tell you as I have never used SmitFraudFix, I just know you have to use it to get rid of SpySheriff. Do you have Hijack This? If not download that, rename the exe to "Scanner" or something other then its default name and run it. Post the log that it spits out.
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 7:57:38 PM, on 9/8/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe C:\PROGRA~1\Grisoft\AVG7\avgcc.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe C:\PROGRA~1\Grisoft\AVG7\avgemc.exe C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\RTHDCPL.EXE C:\WINDOWS\SkyTel.EXE C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\Program Files\MSN Messenger\usnsvc.exe C:\Program Files\Nero\Nero 7\Nero StartSmart\NeroStartSmart.exe C:\Program Files\Nero\Nero 7\Core\nero.exe C:\Program Files\Nero\Nero 7\Core\nero.exe C:\Program Files\Nero\Nero 7\Core\nero.exe C:\Program Files\uTorrent\uTorrent.exe C:\Program Files\DVD Decrypter\DVDDecrypter.exe C:\Documents and Settings\Owner\Desktop\Hijack this\HijackThis.exe C:\Program Files\Mozilla Firefox\firefox.exe O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user') O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe -- End of file - 4422 bytes