hi plz give me solution to my problem my IE was infected by unfirewall.net plz try give me solution here with iam attaching hijackthis log file: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 3:43:57 PM, on 8/31/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.5730.0011) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\heap41a\svchost.exe C:\heap41a\svchost.exe C:\WINDOWS\svhost.exe C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Network Associates\VirusScan\VsStat.exe C:\Program Files\Network Associates\VirusScan\Avconsol.exe C:\Program Files\Network Associates\VirusScan\Vshwin32.exe C:\Program Files\Network Associates\VirusScan\Webscanx.exe C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe C:\Program Files\Microsoft Office\Office\WINWORD.EXE C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://unfirewall.net R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = :: UnFireWall.Net... O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [Task Manager] C:\WINDOWS\svhost.exe O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKLM\..\Policies\Explorer\Run: [status] present O4 - HKLM\..\Policies\Explorer\Run: [winlogon] C:\heap41a\svchost.exe C:\heap41a\std.txt O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1 O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O17 - HKLM\System\CCS\Services\Tcpip\..\{A50B9BE4-EF3C-444D-9F9D-64BA5DCC7BB0}: NameServer = 202.41.99.9,202.141.1.131 O23 - Service: AVSync Manager (AvSynMgr) - Unknown owner - C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe O24 - Desktop Component 0: (no name) - http://www.bitsadmission.com/admn/applyonline/hd/images/bitsat.jpg -- End of file - 3746 bytes
Remove these.... C:\heap41a\svchost.exe C:\heap41a\svchost.exe C:\WINDOWS\svhost.exe O4 - HKLM\..\Run: [Task Manager] C:\WINDOWS\svhost.exe O4 - HKLM\..\Policies\Explorer\Run: [status] present O4 - HKLM\..\Policies\Explorer\Run: [winlogon] C:\heap41a\svchost.exe C:\heap41a\std.txt O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1 O17 - HKLM\System\CCS\Services\Tcpip\..\{A50B9BE4-EF3C-444D-9F9D-64BA5DCC7BB0}: NameServer = 202.41.99.9,202.141.1.131 Also download an run this application to remove the worm W32/Sdbot-PY that you seem to be infected with. Also after removing these entries post a new HJT log.
Thank you veru much for ur suggestion I am unable to delete C:\heap41a\svchost.exe It was removed unfirewall.net successfully but I got problem in downloading the software for removal of worm W32/Sdbot-PY from the site address given by you Now I am getting msn.home page in IE plz try to give solution for this also PLZ see the new log file added below Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 3:49:33 PM, on 9/5/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Network Associates\VirusScan\VsStat.exe C:\Program Files\Network Associates\VirusScan\Vshwin32.exe C:\Program Files\Network Associates\VirusScan\Avconsol.exe C:\Program Files\Network Associates\VirusScan\Webscanx.exe C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O17 - HKLM\System\CCS\Services\Tcpip\..\{A50B9BE4-EF3C-444D-9F9D-64BA5DCC7BB0}: NameServer = 202.41.99.9,202.141.9.131 O23 - Service: AVSync Manager (AvSynMgr) - Unknown owner - C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe -- End of file - 2094 bytes
Well the program I linked to was McAfee Avert Stinger virus removal tool. It spefically removes the worm infecting your PC. But since you have McAfee as long as it is updated running a full system scan while in safe mode should take care of everything. And for msn.home being your homepage that is because we reset your homepage, you can just set it as you normally would. And your HJT log looks clean.
@PeaInAPod 1 entry still present in your fresh logs O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present remove this one also.