HP 480i issues

Discussion in 'Nero discussion' started by jonny_ro, May 3, 2006.

  1. jonny_ro

    jonny_ro Member

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    Im trying to back up some data discs to mirror Dual Layer DVD+R DL with little to no success. When I do get something that resembles a full burn, the HP has trouble reading it, it takes an age to open it in explorer and the macromedia projector file that kick starts the original DVD now reports itself as no longer being a valid win32 programe.

    Burning the same macromdia file to a single layer disc poses no problems.

    There is no virus sacn engine or spy ware killing aps running in the background.

    The HP 480 is running firmware version ff68 (the latest).

    Can anyone shed some light on this?

    I have included the log from Nero...




    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 21/11/2005 06:48:21
    ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 02/11/2004 12:54:32

    NT-SPTI used
    Nero Version: 7.0.8.2
    Internal Version: 7, 0, 8, 2

    Recorder: <HP DVD Writer 840b> Version: FF68 - HA 1 TA 0 - 7.0.8.2
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <HP DVD Writer 840b >Version: FF68 - HA 1 TA 0 - 7.0.8.2
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : Maxtor 6E040L0 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : HP DVD Writer 840b atapi Port 0 ID 1 DMA: On
    DiskPeripheral : Maxtor 6Y120L0 atapi Port 1 ID 0 DMA: On
    DiskPeripheral : Maxtor 2F040J0 atapi Port 1 ID 1 DMA: On

    === CDRom-Device-Map ===
    HP DVD Writer 840b F: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 2047MB (2096628kB)
    Free physical memory: 1510MB (1546484kB)
    Memory in use : 26 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    3.5.2006
    ISO compilation
    09:18:01 #1 Text 0 File Isodoc.cpp, Line 6423
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Start multisession
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    09:18:01 #2 Text 0 File ThreadedTransfer.cpp, Line 531
    ReadBuffer-Pipe got 81920KB of Memory

    09:18:01 #3 Text 0 File Reader.cpp, Line 124
    Reader running

    09:18:01 #4 Text 0 File Writer.cpp, Line 113
    Writer F: HP DVD Writer 840b running

    09:18:01 #5 ISO9660GEN -11 File Geniso.cpp, Line 3312
    First writeable address = 0 (0x00000000)

    09:18:02 #6 Text 0 File Burncd.cpp, Line 3353
    Turn on Disc-At-Once, using DVD media

    09:18:02 #7 Text 0 File DlgWaitCD.cpp, Line 289
    Last possible write address on media: 4173823 (927:30.73, 8151MB)
    Last address to be written: 2997919 (666:12.19, 5855MB)

    09:18:02 #8 Text 0 File DlgWaitCD.cpp, Line 301
    Write in overburning mode: NO (enabled: CD)

    09:18:02 #9 Text 0 File DlgWaitCD.cpp, Line 2715
    Recorder: HP DVD Writer 840b, Media type: DVD+R9 Double Layer
    Disc Manufacturer ID: RICOHJPN, Media Type ID: D00, Product revision number: 1
    Disc Application Code: 0, Extended Information Indicators: 3

    09:18:02 #10 Text 0 File DlgWaitCD.cpp, Line 473
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    09:18:02 #11 Text 0 File ThreadedTransferInterface.cpp, Line 847
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2997920 (2997920) = #2997920/666:12.20
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2997920 blocks [F: HP DVD Writer 840b]
    --------------------------------------------------------------

    09:18:02 #12 Text 0 File ThreadedTransferInterface.cpp, Line 1059
    Prepare recorder [F: HP DVD Writer 840b] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc not fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 6139740160, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2997920 | lead-out | 1 | 0x41 | 0x00

    09:18:02 #13 Text 0 File SCSIPassThrough.cpp, Line 39
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    09:18:02 #14 Text 0 File SCSIPassThrough.cpp, Line 84
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    09:18:02 #15 Phase 24 File dlgbrnst.cpp, Line 1730
    Caching of files started

    09:18:02 #16 Text 0 File Burncd.cpp, Line 4187
    Cache writing successful.

    09:18:02 #17 Phase 25 File dlgbrnst.cpp, Line 1730
    Caching of files completed

    09:18:02 #18 Phase 36 File dlgbrnst.cpp, Line 1730
    Burn process started at 4x (5,540 KB/s)

    09:18:02 #19 Text 0 File ThreadedTransferInterface.cpp, Line 2707
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    09:18:02 #20 Text 0 File DVDPlusDualLayer.cpp, Line 647
    L0 Data Zone Capacity not set.
    Max LBA L0 2086911 (1FD7FFh, 4075MB), next writable address 0 (0h, 0MB)

    09:18:02 #21 CDR -1205 File DVDPlusDualLayer.cpp, Line 663
    Burning Layer 1

    09:18:02 #22 Text 0 File DVDPlusDualLayer.cpp, Line 673
    Start writing layer 1 at address 0 (0h)
    Recording mode: unknown Recording Mode

    09:18:02 #23 Text 0 File Cdrdrv.cpp, Line 8661
    ---- DVD Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R DL (14), Part Version: 1.0x (1)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 2, Track Path: Opposite Track Path (OTP), Layer Type: recordable
    Linear Density: 0,293 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: FCFFFF h
    End Sector Number in Layer 0: 22D7FF h (LBN: 1FD7FF h, 4075 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 3 h
    Disc Manufacturer ID: RICOHJPN
    Media type ID: D00
    Product revision number: 1
    Number of Physical format information bytes in use in ADIP up to byte 63: 64
    Media Specific [16..63]:
    00 00 03 52 49 43 4F 48 - 4A 50 4E 44 30 30 01 40 ...RICOHJPND00.@
    25 25 37 11 00 34 64 00 - 34 64 20 21 0C 0D 12 12 %%7..4d.4d.!....
    02 01 01 10 00 20 21 0C - 0D 12 12 02 01 01 10 00 ......!.........

    09:18:02 #24 Text 0 File DVDPlusRW.cpp, Line 666
    Start write address at LBA 0
    DVD high compatibility mode: No

    09:31:47 #25 CDR -1206 File DVDPlusDualLayer.cpp, Line 1948
    Burning Layer 2

    09:31:47 #26 Text 0 File DVDPlusDualLayer.cpp, Line 1959
    Perform layer 1 to 2 jump before writing at address 2086912 (1FD800h)

    09:35:58 #27 SPTI -1119 File SCSIPassThrough.cpp, Line 290
    F: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1119)
    Sense Key: 0x04 (KEY_HARDWARE_ERROR)
    Sense Code: 0x09
    Sense Qual: 0x03
    CDB Data: 0x2A 00 00 2A 05 E0 00 00 20 00 00 00
    Sense Area: 0x70 00 04 00 00 00 00 0E 00 00 00 00 09 03
    Buffer x05680000: Len x10000
    0x05 76 AB 42 25 0A D3 54 94 62 45 96 62 03 4A 95
    0x68 44 8E 84 46 0D B9 00 6D 02 25 25 C8 B0 AB 30
    0x16 AD 91 BB 63 17 56 85 0A D9 34 5A 25 62 37 59

    09:35:58 #28 CDR -1119 File Writer.cpp, Line 302
    Track following error
    F: HP DVD Writer 840b

    09:35:58 #29 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    09:35:58 #30 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    09:35:58 #31 Phase 38 File dlgbrnst.cpp, Line 1730
    Burn process failed at 4x (5,540 KB/s)


    Existing drivers:
    File 'Drivers\ASPI32.SYS': Ver=4.71 (0002) built by: WinDDK, size=16512 bytes, created 21/11/2005 06:48:21
    File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 05/12/2005 06:12:26 (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    A PREVIOUS LOG FROM EARLIER with the shipped firmware




    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 21/11/2005 06:48:21
    ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 02/11/2004 12:54:32

    NT-SPTI used
    Nero Version: 7.0.8.2
    Internal Version: 7, 0, 8, 2

    Recorder: <HP DVD Writer 840b> Version: FF66 - HA 1 TA 0 - 7.0.8.2
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <HP DVD Writer 840b >Version: FF66 - HA 1 TA 0 - 7.0.8.2
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : Maxtor 6E040L0 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : HP DVD Writer 840b atapi Port 0 ID 1 DMA: On
    DiskPeripheral : Maxtor 6Y120L0 atapi Port 1 ID 0 DMA: On
    DiskPeripheral : Maxtor 2F040J0 atapi Port 1 ID 1 DMA: On

    === CDRom-Device-Map ===
    HP DVD Writer 840b F: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 2047MB (2096628kB)
    Free physical memory: 1537MB (1574872kB)
    Memory in use : 24 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    3.5.2006
    Burn DVD Image
    22:13:12 #1 Text 0 File ThreadedTransfer.cpp, Line 531
    ReadBuffer-Pipe got 81920KB of Memory

    22:13:12 #2 Text 0 File Reader.cpp, Line 124
    Reader running

    22:13:12 #3 Text 0 File Writer.cpp, Line 113
    Writer F: HP DVD Writer 840b running

    22:13:12 #4 IMAGEGEN -10 File ImageGen.cpp, Line 366
    Image was written as DAO.
    DAOI:
    MediaCatalogNumber = ''
    TocType = 0x00
    Finalized = 1
    First/Last Track = 1 / 1
    1: ISRC = ''
    Blocksize = 2048
    TrackMode = 'TRM_DATA_MODE1'
    TrackConfig = 0x00
    First/Last Index = 0 / 1
    Index0FilePos = 0, Index1FilePos = 0, NextTrackFilePos = 7537819648
    CUES:
    0: Ctrl=0x41 Trk= 0 (0x00) Index=00 Start=00:00.00 ( 0) RecDep=0x00
    1: Ctrl=0x41 Trk= 1 (0x01) Index=00 Start=00:00.00 ( 0) RecDep=0x00
    2: Ctrl=0x41 Trk= 1 (0x01) Index=01 Start=00:00.00 ( 0) RecDep=0x00
    3: Ctrl=0x41 Trk=110 (0xAA) Index=01 Start=817:54.26 ( 3680576) RecDep=0x00
    MTYP: Mediumtype = DVD (old format) (0x1C)
    Image file name: <D:\ISO\charAnim.nrg>

    22:13:12 #5 Text 0 File Burncd.cpp, Line 3353
    Turn on Disc-At-Once, using DVD media

    22:13:44 #6 Text 0 File DlgWaitCD.cpp, Line 289
    Last possible write address on media: 4173823 (927:30.73, 8151MB)
    Last address to be written: 3680575 (817:54.25, 7188MB)

    22:13:44 #7 Text 0 File DlgWaitCD.cpp, Line 301
    Write in overburning mode: NO (enabled: CD)

    22:13:44 #8 Text 0 File DlgWaitCD.cpp, Line 2715
    Recorder: HP DVD Writer 840b, Media type: DVD+R9 Double Layer
    Disc Manufacturer ID: RICOHJPN, Media Type ID: D00, Product revision number: 1
    Disc Application Code: 0, Extended Information Indicators: 3

    22:13:44 #9 Text 0 File DlgWaitCD.cpp, Line 473
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Insert empty disc to write to.
    (Medium in drive: Unknown. Medium required by compilation: DVD R/RW, DVD DL, DVD-RAM.)

    22:13:44 #10 Text 0 File ThreadedTransferInterface.cpp, Line 847
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (1 - DVD-ROM)
    2 indices, index0 (150) not provided
    original disc pos #0 + 3680576 (3680576) = #3680576/817:54.26
    not relocatable, disc pos for caching/writing not required/not required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 3680576 blocks [F: HP DVD Writer 840b]
    --------------------------------------------------------------

    22:13:44 #11 Text 0 File ThreadedTransferInterface.cpp, Line 1059
    Prepare recorder [F: HP DVD Writer 840b] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 7537819648, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    3680576 | lead-out | 1 | 0x41 | 0x00

    22:13:45 #12 Text 0 File SCSIPassThrough.cpp, Line 39
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    22:13:45 #13 Text 0 File SCSIPassThrough.cpp, Line 84
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    22:13:45 #14 Phase 24 File dlgbrnst.cpp, Line 1730
    Caching of files started

    22:13:45 #15 Text 0 File Burncd.cpp, Line 4187
    Cache writing successful.

    22:13:45 #16 Phase 25 File dlgbrnst.cpp, Line 1730
    Caching of files completed

    22:13:45 #17 Phase 28 File dlgbrnst.cpp, Line 1730
    Speed measurement started

    22:13:45 #18 Text 0 File ThreadedTransferInterface.cpp, Line 2707
    Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

    22:18:04 #19 Text 0 File WriterStatus.cpp, Line 116
    <F: HP DVD Writer 840b> start writing Lead-Out at LBA 3680576 (382940h), length 0 blocks

    22:18:04 #20 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    22:18:05 #21 Phase 29 File dlgbrnst.cpp, Line 1679
    Speed measurement completed: 20.8x (28,792 KB/s)

    22:18:05 #22 Phase 36 File dlgbrnst.cpp, Line 1730
    Burn process started at 4x (5,540 KB/s)

    22:18:05 #23 Text 0 File ThreadedTransferInterface.cpp, Line 2707
    Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

    22:18:05 #24 Text 0 File DVDPlusDualLayer.cpp, Line 471
    Disc finalized, LBA total Image size: 3680576 (7188MB), Last LBA L0: 1840303 (3594MB)

    22:18:05 #25 Text 0 File DVDPlusDualLayer.cpp, Line 636
    L0 Data Zone Capacity set to 1840304 (1C14B0h, 3594MB) -> OK, confirmed setting

    22:18:05 #26 CDR -1205 File DVDPlusDualLayer.cpp, Line 663
    Burning Layer 1

    22:18:05 #27 Text 0 File DVDPlusDualLayer.cpp, Line 673
    Start writing layer 1 at address 0 (0h)
    Recording mode: unknown Recording Mode

    22:18:05 #28 Text 0 File Cdrdrv.cpp, Line 8661
    ---- DVD Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R DL (14), Part Version: 1.0x (1)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 2, Track Path: Opposite Track Path (OTP), Layer Type: recordable
    Linear Density: 0,293 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: FCFFFF h
    End Sector Number in Layer 0: 22D7FF h (LBN: 1FD7FF h, 4075 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 3 h
    Disc Manufacturer ID: RICOHJPN
    Media type ID: D00
    Product revision number: 1
    Number of Physical format information bytes in use in ADIP up to byte 63: 64
    Media Specific [16..63]:
    00 00 03 52 49 43 4F 48 - 4A 50 4E 44 30 30 01 40 ...RICOHJPND00.@
    25 25 37 11 00 34 64 00 - 34 64 20 21 0C 0D 12 12 %%7..4d.4d.!....
    02 01 01 10 00 20 21 0C - 0D 12 12 02 01 01 10 00 ......!.........

    22:18:05 #29 Text 0 File DVDPlusRW.cpp, Line 666
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    22:22:37 #30 SPTI -1093 File SCSIPassThrough.cpp, Line 290
    F: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1093)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x02
    Sense Qual: 0x00
    CDB Data: 0x2A 00 00 09 C7 20 00 00 20 00 00 00
    Sense Area: 0x70 00 03 00 00 00 00 0E 00 00 00 00 02
    Buffer x0a100000: Len x10000
    0x82 80 30 54 00 A8 0B A2 00 31 40 00 20 08 00 C0
    0x50 02 0A 00 40 00 68 80 0D 10 01 80 20 05 00 02
    0x0A 00 50 00 20 00 30 00 1A 00 6A 00 01 04 40 1A

    22:22:37 #31 CDR -1093 File Writer.cpp, Line 302
    No seek complete
    F: HP DVD Writer 840b

    22:22:37 #32 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    22:22:37 #33 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    22:22:37 #34 Phase 38 File dlgbrnst.cpp, Line 1730
    Burn process failed at 4x (5,540 KB/s)


    Existing drivers:
    File 'Drivers\ASPI32.SYS': Ver=4.71 (0002) built by: WinDDK, size=16512 bytes, created 21/11/2005 06:48:21
    File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 05/12/2005 06:12:26 (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
    Last edited: May 3, 2006
  2. gwendolin

    gwendolin Senior member

    Joined:
    Jun 29, 2005
    Messages:
    7,447
    Likes Received:
    0
    Trophy Points:
    116
    I typed your burner details into my source and came up with this as latest firmware.


    -LG/Goldstar DRD-840B (4X/32X) 1.10
    (Known firmware : 1.08 / 1.16 / 1.17)
    RPC

    heres the link I used

    http://forum.rpc1.org/dl_firmware.php?download_id=90

     

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