I can't get Nero to open

Discussion in 'Nero discussion' started by luke2007, Sep 17, 2006.

  1. luke2007

    luke2007 Member

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    I have version 7.2.7, but I can't get it to open. It doesn't matter if I click the desktop icon or the quicklaunch icon. It shows up in my task manager taking up 50% of my CPU, and if I click it again there will be two identical NeroStartSmart.exe's each using 50%.

    Has anyone else had this problem?
     
    luke2007, Sep 17, 2006
    #1
  2. binkie7

    binkie7 Moderator Staff Member

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    Hi luke2007
    Can't say that I've had this problem but here's a suggestion - try a new install.
    Write down your serial # - uninstall Nero - run the clean tool - reboot.
    Run a registry cleaner - here's a good free one if you need one: http://ccleaner.com
    Then reinstall Nero. I would re download a new one install.
    Here's the nero clean tool:
    http://ww2.nero.com/nero7/enu/Nero7_CleanTool.html

     
    binkie7, Sep 17, 2006
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  3. remcd

    remcd Member

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    luke2007 - if I may intrude on your post, a question for binkie7 if I may.

    When un-installing Nero 7 - do you just run the Nero 7 clean tool.?
    Or do you run the Add/Remove program first and then the clean tool ?

    Thanks in advance.
     
    remcd, Sep 18, 2006
    #3
  4. binkie7

    binkie7 Moderator Staff Member

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    Hi remcd
    Uninstall Nero 1st thru add/remove programs then run the clean tool.
    Then I'd reboot and run a registry cleaner - if you need one a link in my post above.
     
    binkie7, Sep 18, 2006
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  5. remcd

    remcd Member

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    binkie7 / luke2007

    Thanks binkie7 for your prompt reply.
    -------------------------------------

    luke2007
    I had a chance yesterday to burn an .AVI to DVD with 7.2.7.0 for the first time and had issues as many have.
    If you are going to do a clean install I would recommend instaling a stable version 7.0.8.2 - or as of today they released another version 7.5.1.1 - may want to give it a try.
    Hope your problem is easily solved shortly.
     
    remcd, Sep 18, 2006
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