I have a big problem

Discussion in 'DVDR' started by nrs84, Dec 7, 2005.

  1. nrs84

    nrs84 Member

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    My computer is less than a month old. A few weeks ago i was able to burn dvd's with no problem what so ever. I tried to burn one the other day and i end up with an error. I've tried everything i can think of to get it to work, and i'm searched all over the internet and have had no luck. I cant even burn a dvd i had no problems buring a few weeks ago.
    I also spent many hours online with the tech support and they were no help.

    Here is the error i get...


    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 12/16/2003 8:18:06 PM
    Nero API version: 6.3.1.15
    Using interface version: 6.3.1.4
    Installed in: C:\Program Files\Ahead\Nero\
    Application: ahead\Nero - Burning Rom
    Recorder: <MATSHITA DVD-RAM UJ-841S>Version: 1.00 - HA 1 TA 0 - 6.3.1.15
    Adapter driver: <atapi> HA 1
    Drive buffer : 2048kB
    Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI
    Connected to MMC as unknown drive with class-nr : 11
    Drive is autodetected - recorder class: DVD+R9 DL recorder

    === Scsi-Device-Map ===
    DiskPeripheral : HTS541080G9AT00 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : MATSHITA DVD-RAM UJ-841S atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    MATSHITA DVD-RAM UJ-841S D: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 66060288 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 446MB (456944kB)
    Free physical memory: 140MB (143628kB)
    Memory in use : 68 %
    Uncached PFiles: 0x0
    Use Static Write Speed Table: 0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    3.12.2005
    NeroAPI
    1:27:22 PM #1 Phase 112 File APIProgress.cpp, Line 273
    DVD-Video files reallocation started

    1:27:22 PM #2 Phase 114 File APIProgress.cpp, Line 273
    DVD-Video files reallocation completed (no file modified)

    1:27:22 PM #3 Phase 111 File APIProgress.cpp, Line 273
    DVD-Video files sorted

    1:27:23 PM #4 Text 0 File Reader.cpp, Line 118
    Reader running

    1:27:23 PM #5 Text 0 File Writer.cpp, Line 124
    Writer MATSHITA DVD-RAM UJ-841S running

    1:27:23 PM #6 Text 0 File AudioCompilationImpl.cpp, Line 817
    DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
    DRM: Beginning burn process.

    1:27:23 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3899
    First writeable address = 0 (0x00000000)

    1:27:24 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3899
    First writeable address = 0 (0x00000000)

    1:27:24 PM #9 Text 0 File Burncd.cpp, Line 3167
    Turn on Disc-At-Once, using DVD media

    1:28:05 PM #10 Text 0 File DlgWaitCD.cpp, Line 245
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 2271839 (504:51.14, 4437MB)

    1:28:05 PM #11 Text 0 File DlgWaitCD.cpp, Line 257
    Write in overburning mode: NO

    1:28:05 PM #12 Text 0 File DlgWaitCD.cpp, Line 2137
    Recorder: MATSHITA DVD-RAM UJ-841S, Media type: DVD+R
    Disc Manufacturer ID: RICOHJPN, Media Type ID: R03, Product revision number: 4
    Disc Application Code: 0, Extended Information Indicators: 7

    1:28:05 PM #13 Text 0 File DlgWaitCD.cpp, Line 418
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Insert empty disc to write to.
    (Medium in drive: unknown. Medium required by compilation: DVD.)

    1:28:05 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 813
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (CTransferItem)
    2 indices, index0 (150) not provided
    original disc pos #0 + 2271840 (2271840) = #2271840/504:51.15
    relocatable, disc pos for caching/writing not required/required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2271840 blocks [MATSHITA DVD-RAM UJ-841S ]
    --------------------------------------------------------------

    1:28:05 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 983
    Prepare recorder [MATSHITA DVD-RAM UJ-841S ] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4652728320, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
    0 | lead-in | 0 | 0x00 | 0x41
    0 | 1 | 0 | 0x00 | 0x41
    0 | 1 | 1 | 0x00 | 0x41
    2271840 | lead-out | 1 | 0x00 | 0x41

    1:28:06 PM #16 Phase 24 File APIProgress.cpp, Line 273
    Caching of files started

    1:28:06 PM #17 Text 0 File Burncd.cpp, Line 4177
    Cache writing successful.

    1:28:06 PM #18 Phase 25 File APIProgress.cpp, Line 273
    Caching of files completed

    1:28:06 PM #19 Phase 36 File APIProgress.cpp, Line 273
    Burn process started at 8x (11,080 KB/s)

    1:28:06 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2343
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    1:28:06 PM #21 Text 0 File Cdrdrv.cpp, Line 8120
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 7 h
    Disc Manufacturer ID: RICOHJPN
    Media type ID: R03
    Product revision number: 4
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 07 52 49 43 4F 48 - 4A 50 4E 52 30 33 04 38 ...RICOHJPNR03.8
    23 54 37 13 00 44 73 00 - 84 6D 15 15 0B 0B 08 08 #T7..Ds..m......
    01 19 1B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00 ................

    1:28:06 PM #22 Text 0 File DVDPlusRW.cpp, Line 607
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    1:28:39 PM #23 SCSI -400 File Cdrdrv.cpp, Line 1442
    SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x00C10000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x04 (KEY_HARDWARE_ERROR)
    Sense Code: 0x03
    Sense Qual: 0x00
    CDB Data: 0x2A 0x00 0x00 0x00 0x05 0xE0 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0xF1 0x00 0x04 0x00 0x00 0x02 0xF0 0x0A
    0x00 0x29 0x00 0x00 0x03 0x00

    1:28:39 PM #24 CDR -400 File Writer.cpp, Line 304
    Unspecified target error

    1:28:39 PM #25 Text 0 File ThreadedTransfer.cpp, Line 229
    all writers idle, stopping conversion

    1:28:40 PM #26 Text 0 File ThreadedTransfer.cpp, Line 223
    conversion idle, stopping reader

    1:28:48 PM #27 SCSI -1046 File Cdrdrv.cpp, Line 1188
    SCSI Exec, HA 1, TA 0, LUN 0
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x30
    Sense Qual: 0x05
    CDB Data: 0x5B 0x01 0x05 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
    0x00 0x82 0x00 0x00 0x30 0x05

    1:28:48 PM #28 Phase 127 File APIProgress.cpp, Line 273
    Generating DVD high compatibility borders

    1:28:48 PM #29 CDR -1046 File WriterStatus.cpp, Line 164
    Illegal disc

    1:28:48 PM #30 TRANSFER -24 File WriterStatus.cpp, Line 164
    Could not perform end of Disc-at-once

    1:28:48 PM #31 Phase 38 File APIProgress.cpp, Line 273
    Burn process failed at 8x (11,080 KB/s)

    1:28:48 PM #32 Text 0 File AudioCompilationImpl.cpp, Line 828
    DRM: DRM burn session terminated.

    1:28:48 PM #33 Text 0 File AudioCompilationImpl.cpp, Line 857
    DRM: Closing entire DRM handling. Bye.


    Existing drivers:
    File 'Drivers\PXHELP20.SYS': Ver=2.03.30a, size=20640 bytes, created 3/29/2005 1:03:00 AM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)



    Thanks for your help.
     
  2. gwendolin

    gwendolin Senior member

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    To start with your version of Nero is way behind, its now 6.6.0.18 so go to http://www.nero.com and update. This is probably not the cause but you need to update, also your available memory is low, turn off all unnecessary progs and dont multitask
     
    Last edited: Dec 7, 2005
  3. nrs84

    nrs84 Member

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    Ok i turned off the programs that would be making it not work. And i tried it again. This is the error i got this time....

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 12/16/2003 8:18:06 PM
    Nero API version: 6.3.1.15
    Using interface version: 6.3.1.4
    Installed in: C:\Program Files\Ahead\Nero\
    Application: ahead\Nero - Burning Rom
    Recorder: <MATSHITA DVD-RAM UJ-841S>Version: 1.00 - HA 1 TA 0 - 6.3.1.15
    Adapter driver: <atapi> HA 1
    Drive buffer : 2048kB
    Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI
    Connected to MMC as unknown drive with class-nr : 11
    Drive is autodetected - recorder class: DVD+R9 DL recorder

    === Scsi-Device-Map ===
    DiskPeripheral : HTS541080G9AT00 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : MATSHITA DVD-RAM UJ-841S atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    MATSHITA DVD-RAM UJ-841S D: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 66060288 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 446MB (456944kB)
    Free physical memory: 122MB (125716kB)
    Memory in use : 72 %
    Uncached PFiles: 0x0
    Use Static Write Speed Table: 0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    7.12.2005
    NeroAPI
    7:13:51 PM #1 Phase 112 File APIProgress.cpp, Line 273
    DVD-Video files reallocation started

    7:13:52 PM #2 Phase 114 File APIProgress.cpp, Line 273
    DVD-Video files reallocation completed (no file modified)

    7:13:52 PM #3 Phase 111 File APIProgress.cpp, Line 273
    DVD-Video files sorted

    7:13:52 PM #4 Text 0 File Reader.cpp, Line 118
    Reader running

    7:13:52 PM #5 Text 0 File AudioCompilationImpl.cpp, Line 817
    DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
    DRM: Beginning burn process.

    7:13:52 PM #6 Text 0 File Writer.cpp, Line 124
    Writer MATSHITA DVD-RAM UJ-841S running

    7:13:52 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3899
    First writeable address = 0 (0x00000000)

    7:13:52 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3899
    First writeable address = 0 (0x00000000)

    7:13:52 PM #9 Text 0 File Burncd.cpp, Line 3167
    Turn on Disc-At-Once, using DVD media

    7:14:43 PM #10 Text 0 File DlgWaitCD.cpp, Line 245
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 1427535 (317:13.60, 2788MB)

    7:14:43 PM #11 Text 0 File DlgWaitCD.cpp, Line 257
    Write in overburning mode: NO

    7:14:43 PM #12 Text 0 File DlgWaitCD.cpp, Line 2137
    Recorder: MATSHITA DVD-RAM UJ-841S, Media type: DVD+R
    Disc Manufacturer ID: RITEK, Media Type ID: R03, Product revision number: 2
    Disc Application Code: 0, Extended Information Indicators: 3

    7:14:43 PM #13 Text 0 File DlgWaitCD.cpp, Line 418
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Insert empty disc to write to.
    (Medium in drive: unknown. Medium required by compilation: DVD.)

    7:14:43 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 813
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (CTransferItem)
    2 indices, index0 (150) not provided
    original disc pos #0 + 1427536 (1427536) = #1427536/317:13.61
    relocatable, disc pos for caching/writing not required/required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1427536 blocks [MATSHITA DVD-RAM UJ-841S ]
    --------------------------------------------------------------

    7:14:43 PM #15 Text 0 File Burncd.cpp, Line 3891
    Can only write at 2.4x (3,324 KB/s) instead of 4x (5,540 KB/s) to current disc.

    7:14:43 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 983
    Prepare recorder [MATSHITA DVD-RAM UJ-841S ] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 2923593728, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
    0 | lead-in | 0 | 0x00 | 0x41
    0 | 1 | 0 | 0x00 | 0x41
    0 | 1 | 1 | 0x00 | 0x41
    1427536 | lead-out | 1 | 0x00 | 0x41

    7:14:43 PM #17 Phase 24 File APIProgress.cpp, Line 273
    Caching of files started

    7:14:43 PM #18 Text 0 File Burncd.cpp, Line 4177
    Cache writing successful.

    7:14:43 PM #19 Phase 25 File APIProgress.cpp, Line 273
    Caching of files completed

    7:14:43 PM #20 Phase 36 File APIProgress.cpp, Line 273
    Burn process started at 2.4x (3,324 KB/s)

    7:14:43 PM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2343
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    7:14:43 PM #22 Text 0 File Cdrdrv.cpp, Line 8120
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 3 h
    Disc Manufacturer ID: RITEK...
    Media type ID: R03
    Product revision number: 2
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 03 52 49 54 45 4B - 00 00 00 52 30 33 02 38 ...RITEK...R03.8
    23 54 37 20 00 5D 6C 00 - B2 67 15 15 0B 0B 08 08 #T7..]l..g......
    01 19 1B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00 ................

    7:14:43 PM #23 Text 0 File DVDPlusRW.cpp, Line 607
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    7:15:16 PM #24 SCSI -1106 File Cdrdrv.cpp, Line 1442
    SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x01730000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x73
    Sense Qual: 0x03
    CDB Data: 0x2A 0x00 0x00 0x00 0x03 0x00 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0xF1 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x19 0x10 0x73 0x03

    7:15:16 PM #25 CDR -1106 File Writer.cpp, Line 304
    Power calibration error

    7:15:16 PM #26 Text 0 File ThreadedTransfer.cpp, Line 229
    all writers idle, stopping conversion

    7:15:16 PM #27 Text 0 File ThreadedTransfer.cpp, Line 223
    conversion idle, stopping reader

    7:15:16 PM #28 SCSI -1106 File Cdrdrv.cpp, Line 1188
    SCSI Exec, HA 1, TA 0, LUN 0
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x73
    Sense Qual: 0x03
    CDB Data: 0x5B 0x01 0x01 0x00 0x00 0x01 0x00 0x00 0x00 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x19 0x10 0x73 0x03

    7:15:16 PM #29 SCSI -1106 File Cdrdrv.cpp, Line 1188
    SCSI Exec, HA 1, TA 0, LUN 0
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x73
    Sense Qual: 0x03
    CDB Data: 0x5B 0x01 0x05 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x19 0x10 0x73 0x03

    7:15:16 PM #30 Phase 127 File APIProgress.cpp, Line 273
    Generating DVD high compatibility borders

    7:15:16 PM #31 CDR -1106 File WriterStatus.cpp, Line 164
    Power calibration error

    7:15:16 PM #32 TRANSFER -24 File WriterStatus.cpp, Line 164
    Could not perform end of Disc-at-once

    7:15:16 PM #33 Phase 38 File APIProgress.cpp, Line 273
    Burn process failed at 2.4x (3,324 KB/s)

    7:15:16 PM #34 Text 0 File AudioCompilationImpl.cpp, Line 828
    DRM: DRM burn session terminated.

    7:15:16 PM #35 Text 0 File AudioCompilationImpl.cpp, Line 857
    DRM: Closing entire DRM handling. Bye.


    Existing drivers:
    File 'Drivers\PXHELP20.SYS': Ver=2.03.30a, size=20640 bytes, created 3/29/2005 1:03:00 AM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

     
  4. Mort81

    Mort81 Senior member

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    Nero still needs to be updated. Make sure your firmware is current.
     
  5. nrs84

    nrs84 Member

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    I have looked every where online to try to find a place to update the firmware, but i cant find it. I'm really new to this whole dvd burning thing.
     
  6. Mort81

    Mort81 Senior member

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    I tried to find a f/w update for your drive too and couldn't find it. I'll keep looking. In the meantime update your nero. Do not install or update INCD packet 3. You can update it by opening nero and then click on NERO in the upper left hand corner then click on the green circle on the right side under programs.
     
    Last edited: Dec 7, 2005
  7. nrs84

    nrs84 Member

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    OK thanks for all of your help! I'll update nero.
     
  8. Mort81

    Mort81 Senior member

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    I can not find any f/w updates for that model of drive. I recommend you call customer support.
     
  9. nrs84

    nrs84 Member

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    Ok thanks again for all your help. I'll have my husband call them tomorrow.
     
  10. Mort81

    Mort81 Senior member

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    You're welcome and good luck.

    Edit: see if they can direct you to a firmware page or website for that model of drive. You will most likely need to update your f/w several times in the future as more media becomes available.
     
    Last edited: Dec 7, 2005
  11. GlueEater

    GlueEater Regular member

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    Here's something funny, I was searching for your f/w and I see you have posted at CDfreaks as well.

    I've read ALOT of 'bad' Nero logs w/ Ritek disk in the last week or so, try using diff media, I recommen Taiyo Yuden or Verbatim. Sony and Maxell are fine so long as they are Made in japan.

    You've tried 8x, you've tried 2.4x now try 4x which is the general consensus. W/ new, better(???) of course.

     
  12. andrew44

    andrew44 Member

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