Hello all....... I just recently purchased a Lite-on dvd burner. I also am using Shrinkware and Nero to try to copy/burn my dvds. Everytime I attempt to use Shrinkware to copy the dvd to my harddrive an error message appears saying, "the request could not be performed because of an I/O device error."??????? I know I have my dvd burner drive hooked up properly, as I can watch my dvds from it. I believe I am using Shrinkware properly, as I am doing everything the guide from this website says. Does anyone have any ideas on why I am getting this error message? What should I do?