hey all. ok, so i downloaded a torrent for CloneDVD2 with plans on burning dvds. but apparantly along with the program came some adware or spyware or viruses (could be any of them as i have no clue what the technical difference is). so basically i downloaded the program, and upon completion, it changed my desktop's background to an image consisting only of text and a "link" (i did not click) to some security site, and it kept popping up random windows and balloons regarding security threats. so i ran spybot S+D and Ad-Aware (free) around 10 times to try to get rid of whatever this was. eventually the new desktop background went away, changing to nothing but a solid brown color, and the balloons/pop ups subsided. i was able to access wifi for a day or two, but not anymore. it just tells me i have limited/no connection. other lap tops/PCs access it just fine, so i know something is wrong with my laptop. i keep running spybot and adaware, pretty much cleaning out everything, but nothing helps. i removed CloneDVD2 as well. if there's any suggestions or direct help you guys have i would greatly appreciate it... thanks in advance.
Hi duffelbag First, please download ComboFix. With ComboFix, at the download window, please rename it to Combo-Fix(.exe) before downloading it. Please disable all security programs, such as antiviruses, antispywares, and firewalls. Also disable your internet connection. • Run Combo-Fix.exe and follow the prompts. **Understand that things like your system clock changing and your desktop disappearing might happen. Do not worry, because all will be restored later. • Wait for the scan to be completed. • If it requires a reboot, please do it. • After the scan has completed entirely, please post the log here. The log will be located at C:\ComboFix(.txt) Do not click on the ComoboFix window, as it may cause it to stall. After that, please download the HijackThis zip file. Save it onto a convenient place in your computer, and then unzip the file. Rename HijackThis(.exe) to scanner(.exe). Next, run scanner(.exe). A window will pop up. • Click on the button which says Main Menu, then Do a system scan and save a logfile. • Please wait for the scan to be completed. • After the scan has completed, a text window will pop up. Please post the contents of this window here. This will also be located at hijackthis(.txt) in the same folder that HijackThis was originally saved. NOTE:: Do not fix anything using HijackThis, as this may also damage legitimate components of your computer. Best Regards
i'd love to do that but any internet access is blocked on my laptop so i can't download anything. thanks though... anything else?
Hi duffelbag Do you have a second computer anywhere? Any other computer that you can use simply to download the programs I asked you to into a flash drive or portable hard disk? Best Regards