In desperate Help getting confused and frustrated.

Ok I am new to this, I have a dreambox dvb 500 and I am getting to the point I really don't know what to do, I have read the user manual but there is no information regarding my problem. When I turn to channel uk living plus 1 There will be a voice over for e.g ' She lays her cup down and walks to the door looking worried' in some guys voice that I know is not meant to be there, I am aware that this is in place for people who are unable to see but for me it can get a bit annoying, I dont need to hear all this and it ruins my programme so I end up turning it off. This happens to a few of my channels even ITV. Can some one please help.

Also my signal is really poor for BBC1 & 2 the same as ITV, how can I make the signal more stronger or is there a problem with the receiver, only had it for a week.

Thanks for any help offred, greatly appreciated

 

Not too sure about Dreamb0x , try and press the AUDIO button if it has one and see if you can turn it off ?

 

I have and all it syas is english, it's driving me mad!!! I know it's not meant to be there and I don't know how to turn it off, you'd think it would be straight forward lol

 

Can you select English 1 or 2, or vicesa versa ?