I apologize if this is in the wrong forum........here is my problem. I can burn CD's all day long.....But when i install a DVD, or a BLANK DVD into either drive.....noting will work!!..i mean Windows Explorer even reads Not Responding, until i eject the media from the drive then all programs work with no porblem. I have already, added/removed the drives many times, and i have recently tried to edit the registry.....but NO LUCK! Please help!
Everything hangs because the dvd side of the laser is just about managing to detect there is a disk there but is failing to read any data.. leave it long enough and it might give up.. or not..all the time making clicking noises.. Pick a drive and try cleaning it with a cd cleaning disk (not a dvd cleaner.. same problem will happen) or just bin it and buy another. This can happen to two drives at the same time... but more likely you have installed some securom type drm garbage laden software.. play games do you?
I never ever play games on my pc.....i only use it for personal use, and for burning music, and dvd's.
I experienced a similar problem on my very first dvd drive. Fact of the matter is, it ONLY burned +rw's. So if your putting a say, -ram, -R, -RW, in a drive that CANT work with those discs, thats your problem. It sees the disc, but it doesnt know what to do with it. Good drives, F/W give up when they realize they cant work with them. Run nero info tool and it will tell you what the drive supports. Otherwise you have a faulty drive, or it simply needs the lense cleaned.
When i put a disc (that is from purchased from the store with a movie on it, any movie, or any cd that has music on it......i am talking PRE-RECORDED) in any of my drives i get this problem.
How many Optical disc drives do you have? I would recommend having atleast 2. It makes trouble shooting MUCH easier. Because there is a number of reasons your having that problem if you only have one drive. There are ALOT of variables! Where I would start is try cleaning the laser lense. Do you have a disc with a tiny brush on it?
i have 2 dvd burners and both are haveing the same problem at the same time.........i don't understand because they both worked at on time or another.....and yes i have cleaned both drives!
This may narrow it down a bit. 1)See if you get the same symptom while running in safe mode. If you do, some background taks could be trying to read the DVD and having problems. 2)In either normal or safe mode, open task manager before inserting the DVD (Ctrl-Alt-Delete). Once you insert the DVD, one of the task will probably "peg" (go to 99%). This is the program that's hanging your PC. It's probably explorer. This really only confirms that your drive cannot read data or doesn't recognize the disc. 3)It's not at all unusual that CD-ROM still functions while DVD does not. I had a Sony DVD-RW drive that failed In this exact same manner, but the read on the DVD was completely dead.
