Internet Explorer Problem

I keep having problems, and you guys keep giving me great advice. So I am back again.

I was on a website (using Internet Explorer), and I closed a window. Then like 50 new blank windows kept opening, and there was nothing I could do to close them. So I had to restart my computer. When it came back on I could open IE, and it would go to my homepage (Google), but if I try to go to another page, it sort of freezes IE. An error pops up saying Visual C++ Error (I don’t remember exactly what it says though).

But I have AOL on my computer as well, and I can go online through that (that’s how I am on now).

I have a Gateway Pentium D 2.8 running XP Media Center, and am on a cable connection.

I can log on to AOL through my cable connection, and it works fine, but IE doesn’t. I tried using the recovery feature to role back to a date before it got messed up, but that didn’t help.


Any ideas you have would be great.

 

Sounds like you got a bunch of malware (ad + spy) stuff. Possibly even a Trojan or Virus.

Get Ad-Aware and SpyBot.

http://www.filepedia.com/desktop_software/desktop_security/spybot.cfm

http://www.filepedia.com/desktop_software/desktop_security/ad-aware.cfm

Install and run both of them. Next, run a complete system scan with your Anti-Virus program.

Post back with your results.

If the three of them don't take care of it, then we'll go with more robust apps.

 

Sorry, I was in a hurry when I wrote the first message. I also use both of those programs, and have ran them several times since the problem started. Ad Aware finds a few problems but fixing these does nothing to help the problem. Spybot only finds one, Windows Security Center.AntiVirusOverride. I have no idea what that is, so I leave it alone. And my antivirus finds nothing. But last week it did find a “silly worm” virus, but it took care of that.

 

Next step would be to get HiJack This!.

http://www.filepedia.com/desktop_software/desktop_security/hijackthis.cfm

Just run it and don't do anything! Post the log file to the Virus and Spyware Forum here at AfterDawn. One of the guys/gals that are good with those logs will help you.

Sorry I couldn't be of much more help.

Good Luck!

 

Thank you for helping! I posted the log file on the other forum.

I guess that is where I should have been in the first place, but I didn't even know there was a section just for that.

 

Your welcome.

Can you post a link to the other post? I'd like to follow up and see what the problems were.

 

Thank you. I will run these and let you know how it turns out.

Here is the link to the other thread. No one replied yet.
http://forums.afterdawn.com/thread_view.cfm/339357