Hi, I think i have a key logger on my PC, I ran HiJackThis and heres the log i would like someone to inspect it for me. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 8:42:00 PM, on 9/11/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\WINDOWS\System32\CTsvcCDA.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\FSGK32.EXE C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Microsoft ActiveSync\Wcescomm.exe C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe C:\Program Files\Charter High-Speed Security Suite\Common\FSMB32.EXE C:\PROGRA~1\MI3AA1~1\rapimgr.exe C:\Program Files\Charter High-Speed Security Suite\Common\FCH32.EXE C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\HPZipm12.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\Program Files\Charter High-Speed Security Suite\Common\FAMEH32.EXE C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsqh.exe C:\Program Files\Charter High-Speed Security Suite\FSPC\fspc.exe C:\Program Files\Charter High-Speed Security Suite\FSGUI\fsguidll.exe C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fssm32.exe C:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsaua.exe C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe C:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsus.exe C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsav32.exe C:\Program Files\iTunes\iTunes.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Charter High-Speed Security Suite\FSGUI\scanwizard.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.charter.net/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R3 - Default URLSearchHook is missing O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file) O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE" /splash O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Charter High-Speed Security Suite\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\Wcescomm.exe" O4 - HKUS\S-1-5-18\..\Run: [autochk] rundll32.exe C:\DOCUME~1\LOCALS~1\protect.dll,_IWMPEvents@16 (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [autochk] rundll32.exe C:\DOCUME~1\LOCALS~1\protect.dll,_IWMPEvents@16 (User 'Default user') O4 - Startup: PowerReg Scheduler V3.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000 O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1224630772359 O16 - DPF: {C237A80A-4C55-4C68-BAA9-CBE4408D12B2} (F-Secure Online Scanner 4.0 Launcher) - http://download.sp.f-secure.com/ols/f-secure-rtm/resources/fslauncher.cab O20 - Winlogon Notify: qpcntukt - C:\Documents and Settings\steve\Application Data\qpcntukt.dll (file missing) O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FSAUA\program\fsaua.exe O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe O23 - Service: FSMA - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE O23 - Service: F-Secure ORSP Client (FSORSPClient) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\ORSP Client\fsorsp.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe -- End of file - 7462 bytes Thanks in advance
Did you already remove the malware program partially? I would say remove these: O20 - Winlogon Notify: qpcntukt - C:\Documents and Settings\steve\Application Data\qpcntukt.dll (file missing) O4 - HKUS\S-1-5-18\..\Run: [autochk] rundll32.exe C:\DOCUME~1\LOCALS~1\protect.dll,_IWMPEvents@16 (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [autochk] rundll32.exe C:\DOCUME~1\LOCALS~1\protect.dll,_IWMPEvents@16 (User 'Default user') But run more scans using Malwarebytes AND Avira Free Antivirus (or SUPERantispyware) to further search for and remove more.
