kryptview 780 box keeps going off

hi,guys my 780 box cuts off and then i have to rescan it, this has happened 4 times todays,any help anyone.

 

when you say cuts off is that power off or just channels keep going

 

the channels keep going and i have to rescan ,its just done it again

 

its been a while since i was near a krypt but when you scan them in are they not saving in the box
perhaps a bad flash! do a 'factory reset' flash box' and 'factory reset' again try the new firmware by iconnect (new member) this time

 

ow do you do a 'factory reset' flash box' and 'factory reset'

 

in the settings do a factory reset, reflash the box with new firmware, do another factory reset and start scanning in channels

 

thanks for that i will give it a go tomorrow

 

lets know how it goes

 

bet he is on a splitter and his signal is crap that is why this is happening

or he is connected from his subbed box to the Krypt and also prob has the cable in the wrong connector should be in RF IN

 

my cable is in the RF IN ,just doing a scan now with new firmware in,so how do i get away from using a splitter?

 

Hi menszone,
Are you waiting long enough when switching the box on from stand by? sometimes it can take inbetween 30 to 60 secs to recieve the decription and display channels.
If it is happening while watching then check and double check your connection setup as mentioned by e45, i am in Teesside area and there are no problems with service at present.
You cannot really get away without a splitter but as long as its good quality should not be a problem. i am going through 2. Have you got a spare to try?
Once you have flashed the box once, all you have to do is go to installation setting and select s/w update to flash easily over the net to latest firmware.

 

awh what he said is right

 

thanks guys all now working ,put the new firmware on box.

 

was it new firmware that sorted it for ya!

 

was it new firmware that sorted it for ya!

 

i would very much doubt it

 

hi my box seems to go scrambled most nights at around 11pm normally for about 5mins but tonight for 25mins any ideas why this happens, shame i was half way through film aswell internet is ok so it is not that
thanks in advance

 

A couple of nights ago i had a simular problem, cant remember all the channels but Sky Sports1 was one of them as i was watching the golf, never lasted too long though. Looks like we will have some teething problems if what last couple of weeks has anything to go by

 

at the present time in the uk you will have to expect that with all the areas been switched over to N3 and freq changes

put the box in standby at night and you wont have problems with freq shift

USE THE FEATURE OF THE BOX THATS WHAT ITS THERE FOR

 

always a problem
but im sure it will be sorted