Kryptview dead problem

bought Kryptview from uk, gone completely dead, emailed them, not sure if there connected to any providers, can pm address of box provider, checked all leads under bonnet, all tight, no power goin in at all, would prefer to send back if possible, any ideas as not sure what to do ,

 

cant see a seller being connected to any provider, did ya check the fuse in the plug? if its dead and its new, ask for a replacement, but as they are like hens teeth at the min, they may not have one to give you, just a theory, if they are willing to send some one to you find out who and when etc

 

checked fuse, tried different one, no luck, just wondering if connected to nthell or whatever,mailed them back to ring me

 

who ya buy it from?

No seller of these aint gonna be connected to a provider from a legal standpoint, think thats called entrapment,

 

sorry can only pm ,dead as a dodo at the moment,waitin for reply from them,tried everything, cant remember if on button is up or down, analogue fuzzy when button down,perfect when up, any ideas thanks again

 

last reply should have been pmd, moderator can you please remove thanks

 

I had a similar prob with this provider(different box though) and they got it sorted for me.They have a tech guy based in the liilywhite county.

Took several emails but all was good in the end.

 

thanks for the reassuranse celtic68, i will get in touch with him, i have mailed them so i hope it will be sorted for me, hoping they will get in touch tomorrow and work from there, will post back to let you know, many thanks again
gunnerpa

 

can i pm you a question celtic 68 thanks

 

u wont have any problem with them 100% as they are out of stock they cant do anything until in stock,it will be covered under warranty.

 

I've a dead one too, let me know how you get on, I was just going to open and test all capacitors

 

if a box is under warranty, I would be mindful about opening or fiddling with it as it may void yer warranty,

 

I have an e mail from them telling me to check all leads are seated in under lid .so that should cover the warranty if any probs.

 

have to send back. Will it be ok to do so.completely dead , hope they just replace.They e mailed me none available till june, just have to wait

 

have tosend back. Will it be ok to do so.completely dead hope they just replace. they mailed me none available till june

 

removed hit a nerve

 

if the box is dead it wont matter what firmware is on it as it will be returned to the manufacturer

 

a friend of mine had problem with box{different company}he e.mailed them and explained the situation,they replaced the box no problem{they no whats going on}

 

True fergusb thats what im hopin on .i can wait till june when they have them again.they are sortin out return for me. Thanks for the help all who replied cheers gunnerpa

 

removed hit a nerve