loss data

Discussion in 'Nero discussion' started by highplain, Jul 6, 2005.

  1. highplain

    highplain Guest

    Had a very disturbing event take place while adding photos to a DVD-R that I had previously burned photos on. I am using Nero ROM 6.6.03 with a Lite On burner. When the burn was basically completed a message indicated the burn had failed. All the was left accessible on the DVD was one folder containing photos. All the rest of the photos and folders are gone. I have used some shareware rescue software and I believe I can rescue the photos. The disk was only about 1/4 burned. However, this situation simply can't happen again and risk losing valuable photos. I had read through most of the links here regarding this situation and believe my settings are correct. I am using MAM ? disks which I have read are of high quality. Any ideas what may have happened? Unfortunately, I did not save the log of the burn. I have read others recommend using DVD info to gather information. I would like to provide that to help ascertain the problem. Not being familar with that software, what information do I need from that software to be useful for diagnosis? Any help would be greately appreciated. Right now I am very concerned about Nero software. I have used XP's native burning abilities and never have had problems. But then again this is the first DVD disk I have ever burned to.

    Ken
     
  2. creaky

    creaky Moderator Staff Member

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    first of all, your Nero log is in c:\program files\ahead\nero\nerohistory.log if you want to paste here. All burns are appended to it so pls post last section of log MINUS the serial number which usually begins with '1A21' or similar (the serial number will help you differentiate between sections of logfile, ie sections between each burn session). The logfile should be sufficient but it might also be worth verifying your media with dvdinfopro (free download from www.dvdinfopro.com). Run the disc thru it's media info check and paste that here too..

    You've probably just got some issues with your setup that need tweaking
     
  3. highplain

    highplain Guest

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM
    Nero version: 6.6.0.3 (Nero Express)
    Recorder: <LITE-ON DVDRW SOHW-1213S>Version: TS05 - HA 0 TA 0 - 6.6.0.3
    Adapter driver: <atapi> HA 0
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <LITE-ON DVDRW SOHW-1213S>Version: TS05 - HA 0 TA 0 - 6.6.0.3
    Adapter driver: <atapi> HA 0

    === Scsi-Device-Map ===
    CdRomPeripheral : LITE-ON DVDRW SOHW-1213S atapi Port 0 ID 0 DMA: On
    DiskPeripheral : ST3160023AS 3.18 viasraid Port 2 ID 0 DMA: Off
    OtherPeripheral : Promise RAID Console 1.00 fasttx2k Port 3 ID 4 DMA: Off

    === CDRom-Device-Map ===
    LITE-ON DVDRW SOHW-1213S D: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 510MB (522992kB)
    Free physical memory: 205MB (210648kB)
    Memory in use : 59 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    3.7.2005
    ISO compilation
    8:56:01 PM #1 Text 0 File Isodoc.cpp, Line 6168
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Continue multisession
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    8:56:01 PM #2 Text 0 File Reader.cpp, Line 127
    Reader running

    8:56:01 PM #3 Text 0 File Writer.cpp, Line 122
    Writer LITE-ON DVDRW SOHW-1213S running

    8:56:01 PM #4 ISO9660GEN -11 File geniso.cpp, Line 3286
    First writeable address = 0 (0x00000000)

    8:56:01 PM #5 Text 0 File Burncd.cpp, Line 3151
    Turn on Disc-at-once, using DVD media

    8:56:25 PM #6 Text 0 File DlgWaitCD.cpp, Line 256
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 859289 (190:57.14, 1678MB)

    8:56:25 PM #7 Text 0 File DlgWaitCD.cpp, Line 268
    Write in overburning mode: NO (enabled: CD)

    8:56:25 PM #8 Text 0 File DlgWaitCD.cpp, Line 2309
    Recorder: LITE-ON DVDRW SOHW-1213S, Media type: DVD-R
    Disc Manufacturer: MCI4XG - 01
    Disc Application Code: 64, Disc Physical Code: 193

    8:56:25 PM #9 Text 0 File DlgWaitCD.cpp, Line 430
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    8:56:25 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 830
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 7984 (7984) = #7984/1:46.34
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 7984 blocks [LITE-ON DVDRW SOHW-1213S]
    --------------------------------------------------------------

    8:56:25 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1040
    Prepare recorder [LITE-ON DVDRW SOHW-1213S] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc not fixated
    Tracks 8 to 8:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 16351232, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    851456 | lead-in | 0 | 0x41 | 0x00
    851456 | 8 | 0 | 0x41 | 0x00
    851456 | 8 | 1 | 0x41 | 0x00
    859440 | lead-out | 1 | 0x41 | 0x00

    8:56:25 PM #12 Phase 24 File dlgbrnst.cpp, Line 1832
    Caching of files started

    8:56:27 PM #13 Text 0 File Burncd.cpp, Line 4038
    Cache writing successful.

    8:56:27 PM #14 Phase 25 File dlgbrnst.cpp, Line 1832
    Caching of files completed

    8:56:28 PM #15 Phase 36 File dlgbrnst.cpp, Line 1832
    Burn process started at 4x (5,540 KB/s)

    8:56:28 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2596
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #851456

    8:56:28 PM #17 Text 0 File DVDR.cpp, Line 2248
    Recording mode: Sequential Recording Mode for Multisession

    8:56:28 PM #18 Text 0 File Mmc.cpp, Line 21025
    Set BUFE: Buffer underrun protection -> ON , SMART-BURN : ON

    8:56:28 PM #19 Text 0 File DVDR.cpp, Line 2389
    Start write address at LBA 851456
    DVD high compatibility mode: Yes

    8:56:28 PM #20 Text 0 File Cdrdrv.cpp, Line 8315
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 5
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 3D78F h
    End Sector Number in Layer 0: 0 h
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 3FF00 h
    Start sector number of the next Border-In: 46EA0 h
    Media Specific [16..63]:
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 03 FF 00 00 04 6E A0 - 00 00 00 00 00 00 00 00 ......n.........
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    8:56:56 PM #21 SCSI -1135 File Cdrdrv.cpp, Line 1430
    SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x0A8A0000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x00
    CDB Data: 0x2A 0x00 0x00 0x0D 0x0A 0xC0 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x71 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x0C 0x00

    8:56:56 PM #22 CDR -1135 File Writer.cpp, Line 311
    Write error

    8:56:56 PM #23 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    8:56:57 PM #24 Text 0 File DVDR.cpp, Line 2632
    EndDAO: Last written address was 854719

    8:56:57 PM #25 Phase 133 File dlgbrnst.cpp, Line 1832
    Writing short lead-out

    8:57:06 PM #26 SCSI -1176 File Cdrdrv.cpp, Line 1176
    SCSI Exec, HA 0, TA 0, LUN 0
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x72
    Sense Qual: 0x00
    CDB Data: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
    Sense Data: 0x71 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x72 0x00

    8:57:38 PM #27 CDR -1176 File WriterStatus.cpp, Line 167
    Session fixation error
    LITE-ON DVDRW SOHW-1213S\H0 T0

    8:57:38 PM #28 TRANSFER -24 File WriterStatus.cpp, Line 167
    Could not perform end of Disc-at-once

    8:57:38 PM #29 Phase 38 File dlgbrnst.cpp, Line 1832
    Burn process failed at 4x (5,540 KB/s)


    Existing drivers:
    File 'Drivers\PXHELP20.SYS': Ver=2.02.47a, size=17136 bytes, created 9/10/2003 3:46:22 PM (Prassi/Veritas driver for win 2K)
    File 'Drivers\InCDfs.SYS': Ver=4, 3, 0, 5, size=93440 bytes, created 9/13/2004 12:54:06 PM (InCD4 driver for win NT/2K/XP)
    File 'Drivers\InCDpass.SYS': Ver=4, 3, 0, 5, size=28672 bytes, created 9/13/2004 12:54:46 PM (InCD4 driver for win NT/2K/XP)
    File 'Drivers\InCDrec.SYS': Ver=4, 3, 0, 5, size=7680 bytes, created 9/13/2004 12:58:10 PM (InCD4 driver for win NT/2K/XP)
    File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/3/2004 11:59:44 PM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    Ok...I found the log is question. Clearly,I did have at that time some setting problems. The DMA was not set right. However, from reviewing this log, what do you all believe was the major culprit?
    THANKS so much for having this forum!!
    KEn

     
  4. creaky

    creaky Moderator Staff Member

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    @highplain -

    - not too old, but it's worth using latest version 6.6.0.14. Uninstall Nero, to completely remove all traces of it as it leaves stuff hanging around, use the Nero Clean Tools here - " http://www.nero.com/us/Clean_Tools.html ", then install 6.6.0.14

    - your firmware is quite old now, latest is TS0D here - http://forum.rpc1.org/dl_firmware.php?download_id=1862

    - fix your DMA settings via this - http://home.comcast.net/~bbmayo/FAQ.htm

    - i don't think this is decent media by any means. Try top notch media that costs no more than crap media - Verbatim [bold]datalifeplus[/bold]. Look at my signature for what i think of bad media. Also did a quick search on afterdawn for your media - scan down the page in this link -
    http://forums.afterdawn.com/thread_view.cfm/11/114809

    - your drive doesn't like that media. Nor should you!

    - Nero's InCD is packet writing software, this tends to interfere with standard Nero Burning Rom. As mentioned at the bginning of my reply, uninstall Nero, do the Clean Tools thing, then install 6.6.0.14 WITHOUT installing InCD
     
    Last edited: Jul 7, 2005
  5. lizzy1961

    lizzy1961 Member

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    could you please tell me what shareware rescue software you used to get your lost photo's back..i am having same prob and my pics are very special ones? thanx
     

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