loss of channels

Discussion in 'Digital TV - UK & Europe' started by Carolmc10, Jul 10, 2008.

  1. Carolmc10

    Carolmc10 Member

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    Hi There,

    Had some problems with scrambled channels, i followed the instruction, re. turning emu key off, resetting factory settings etc but when i did this i only got 83 channels back instead of the 178 i originally had, this is using the Box not the box Super, any ideas on had i can get all my channels back pls??

    rgds,
    c
     
    Carolmc10, Jul 10, 2008
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  2. sc0user

    sc0user Senior member

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    Do a factory reset, turn off from the back switch and back on again. Rescan and turn key emu back on. Make sure you do the scan from the direct feed.
     
    sc0user, Jul 10, 2008
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  3. Carolmc10

    Carolmc10 Member

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    Sorry to drive you mad but what's the direct feed? I reset, turned off emu, switched off the box switched back on and auto under chorus, switched emu back on still have only 83 channels
     
    Carolmc10, Jul 10, 2008
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  4. sc0user

    sc0user Senior member

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    Direct feed is without any splitters. Make sure you are plugged into the Cable In RF socket on the back of the box.
     
    sc0user, Jul 10, 2008
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  5. Carolmc10

    Carolmc10 Member

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    no splitters in use, everything connected correctly, at a bit of a loss here, still only 83 channels, no movies or sky sports one etc
     
    Carolmc10, Jul 10, 2008
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  6. sc0user

    sc0user Senior member

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    You say you are on Ch**us, whats your general location?
     
    sc0user, Jul 10, 2008
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  7. Carolmc10

    Carolmc10 Member

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    i'm in the south of ireland, are you familiar with this, also a friend had advised on manual codes, i've been given 2 but don't know how they work
     
    Carolmc10, Jul 10, 2008
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  8. sc0user

    sc0user Senior member

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    You dont need manually code entry for The Box. However try this, menu, press 1570 on remote and press default key. Exit out to Sly sports and let it update. Then try a rescan.

    Could you also press menu and system info and post what it says please.
     
    sc0user, Jul 10, 2008
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  9. Carolmc10

    Carolmc10 Member

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    tried the above and still only 83 program found

    system info as follows, thks
    the box
    API:4.50e_E
    Boot ver:7.0
    5.jul.2007
     
    Carolmc10, Jul 10, 2008
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  10. sc0user

    sc0user Senior member

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    The firmware is fine. Make sure your RF connection on the coax lead is OK and it is not loose.
     
    sc0user, Jul 10, 2008
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