Main Problems encountered

Discussion in 'Digital TV - UK & Europe' started by Westawake, Jan 20, 2009.

  1. Westawake

    Westawake Member

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    Can anyone tell me the most common reasons why the eurovox 5000 would not work.
     
    Westawake, Jan 20, 2009
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  2. SG8

    SG8 Active member

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    Cos it is not plugged in
     
    SG8, Jan 21, 2009
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  3. SG8

    SG8 Active member

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    Cos you have not taken it out of the box
     
    SG8, Jan 21, 2009
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  4. SG8

    SG8 Active member

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    Cos you don't have the cable plugged into it.
     
    SG8, Jan 21, 2009
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  5. SG8

    SG8 Active member

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    Cos there is a power cut in your area
     
    SG8, Jan 21, 2009
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  6. SG8

    SG8 Active member

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    Why don't you tell us what problem you are experiencing so maybe we can make constructive suggestions?
     
    SG8, Jan 21, 2009
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  7. Evastar

    Evastar Regular member

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    Might only have FTA on it! ;)
     
    Evastar, Jan 21, 2009
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  8. Westawake

    Westawake Member

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    I have connected the digital signal from my cable to RF IN connection. The scart cable is connected to the tv connection of the ex5000. I have it plugged in. Then I have the cable provided linked to the Laptop and the EX5000. I have downloaded the software and the abbreviation for download appears on the EX5000. When the download is finished, a message on the laptop says download successful. I then followed the instructions and checked the symbol rate for chorus my cable company. This did not work. I then checked the other listed symbol rates and the same response came up - No Transponder To Scan. When the scan is finished no channels appear. The quality level at the bottom of the screen is 8%. When checking the 770 channels, numbers between 150 and 300 are of high quality (up around 90%) but the rest are very poor quality. What am I doing wrong or what is wrong. Please help.
     
    Westawake, Jan 21, 2009
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  9. SG8

    SG8 Active member

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    Have you MMDS by any chance ?
     
    SG8, Jan 21, 2009
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  10. Westawake

    Westawake Member

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    No, I dont have MMDS. Thank for replying.
     
    Westawake, Jan 21, 2009
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  11. Evastar

    Evastar Regular member

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    HiTeck is the eurovox expert, he might be able to sort you out! :)
     
    Evastar, Jan 22, 2009
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  12. SG8

    SG8 Active member

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    Are you sure the cable is providing a signal? Have you a subscription with the cable company or have you recently moved in to where you are ?

    Do you have a box from the cable company and if so does this pick up any channels ?

     
    SG8, Jan 22, 2009
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  13. Westawake

    Westawake Member

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    My cable company is Chorus NTL. I have a box with them for the past two and a half years. I have never had a problem picking up any of their channels. A friend of mine about a 1/2 to 1 mile away has this eurovox Ex 5000 and his is working perfectly. He tried to install mine after I had tried, with no joy. I am living just outside Limerick city where the cable connection should be strong.
     
    Westawake, Jan 22, 2009
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  14. SG8

    SG8 Active member

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    I am just trying to establish that the signal is coming into the house, are you getting channels on your cc box now ?

    Also did you try taking your box to your friends house and seeing if it works there ?
     
    Last edited: Jan 22, 2009
    SG8, Jan 22, 2009
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  15. Westawake

    Westawake Member

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    Just realised we recently changed from chorus cable to having the aerial outside (is that mmds) what box do i need to get if i have chorus through an outside aerial??
     
    Westawake, Jan 22, 2009
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  16. malci

    malci Guest

    malci, Jan 22, 2009
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  17. Evastar

    Evastar Regular member

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    Your supplier might take the box back, if it is new, or somebody on here might swap with you if they have a box - t they don't need?

    They could pm you details etc.
     
    Evastar, Jan 23, 2009
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