Firstly edit out your serial number This is an old version of Nero, try for update here http://httpdl1.usw.nero.com/software/Nero6/Nero-6.6.0.18_no_yt.exe Package 2 http://httpdl1.usw.nero.com/software/Nero6/NVE-3.1.0.21_no_yt.exe These are horrible discs, try Verbatim or Sony (made in japan) Slow to 4X Personally I wouldnt have InCD installed, you can remove with this tool 6 http://www.nero.com/nero6/enu/InCD_CleanTool.html