moved to correct forum for your situation. look at the different threads for that info. download, update & run in this order. ccleaner http://www.ccleaner.com/ cwshredder http://www.intermute.com/products/cwshredder.html ad-aware http://www.download.com/Ad-Aware-SE...045910.html?part=dl-ad-aware&subj=dl&tag=top5 spybot s&d http://www.majorgeeks.com/download2471.html