i recently got some new antivirus software for my pc. (bit defender 9) but im having trouble uninstalling the macafee software that came with the pc when i bourght it! when i run the uninstaller it says that antivirus is still running and to stop this b4 i can continue to remove the program? i have disabled all accounts of macafee and it still pops up! ive seen other people with similar probs and they have been advised to try doing it in safe mode. having never used safe mode, is this wise? is there an alternative solution?? please help!!
Taken from McAfee's website on how to uninstall McAfee Security Center (google truly is amazing) Note: Before uninstalling SecurityCenter, you must uninstall VirusScan, Personal Firewall, Privacy Service, and SpamKiller. 1. Click on the Start button. 2. Point to Settings (XP users skip this step). 3. Click on Control Panel. 4. Double click Add or Remove Programs. 5. Locate McAfee SecurityCenter in the list of installed programs. 6. Single click on SecurityCenter so that it is highlighted. 7. Click the Add/Remove or Change/Remove button. 8. Follow the prompts to remove SecurityCenter. 9. Restart your computer. McAfee SecurityCenter has been removed from your computer. If for some reason, you have removed all of your other McAfee programs and SecurityCenter will still not uninstall, do the following: 1. Double-click on My Computer (on some XP systems, click Start → My Computer). 2. Double-click on drive C: 3. Double-click on the Program Files folder 4. Double-click on the mcafee.com folder 5. Double-click on the agent folder 6. Double-click on the app folder 7. Delete any files that end with .adf by right-clicking the file and selecting Delete 8. Use the Control Panel to remove SecurityCenter, as listed above. Here are the removal instructions direct from McAfee when Add/Remove programs fails to remove Personal Firewall Plus.Manual Uninstall of Personal Firewall Plus Please follow the instructions below to run the Personal Firewall Plus removal tool. This will completely remove Personal Firewall Plus from your computer. 1. Download and save the MPFCleanupTool.exe to your desktop. 2. Locate MPFCleanupTool.exehttp://download.mcafee.com/products/licensed/cust_support_patches/MPFCleanupTool.exe on your desktop and double-click to launch. 3. The removal tool will schedule and display a time when the removal process will begin. Note: The displayed time should be within one minute of the current system time shown in the bottom right side of the screen. 4. Removal will begin at the displayed time. 5. During this process, several icons will be created on your desktop. All of these new icons, except one, will be removed when the uninstall is complete and the computer has been restarted. The file mccleanup.log will remain on the desktop. Once you have verified the removal was successful, you can delete this file. 6. When finished, the following message will be displayed: The machine must reboot to complete the uninstallation. Reboot now? 7. Press "Y" on your keyboard to restart your computer and complete the removal process. If Personal Firewall Plus is the only McAfee service installed on your computer, uninstall SecurityCenter.
