missing half of ram after memory upgrade

Discussion in 'PC hardware help' started by soundmate, Oct 19, 2005.

  1. soundmate

    soundmate Member

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    hi,
    I just doubled my memory to 256mb but when I checked under system properties it says I only have 192mb. I checked using a program called Everest Home Edition which does confirm that the new stick is 128mb.

    However, the memory slots under the heading 'chipset' report the following:-

    Dimm Slot 1 - 128mb
    Dimm Slot 2 - 64mb (new memory)

    I will cut and paste the full SPD and Chipset data if that would help anyone.

    I am very new to anything hardware related. Infact, this is the first time I have opened up the pc so there might be something obvious which I may have overlooked.

    Thanks.
     
  2. ddp

    ddp Moderator Staff Member

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    try reseating the new stick of ram to make certain is seated properly. try switching the sticks around to see if the problem follows new stick or not. possibility motherboard can't read properly single sided ram so reads half value
     
  3. soundmate

    soundmate Member

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    I've been doing some reaserch and it seems that the new memory might be high density, which my motherboard can't read fully. I will give your suggestions a try though.

    Is Low Profile memory the same as Low Density memory?


     
  4. ddp

    ddp Moderator Staff Member

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    depends on how the word profile is used as in height or what.
     
  5. rugripper

    rugripper Guest

    try to boot the pc with the new stick only maybe some of the chips are bad
     
  6. CruzDavid

    CruzDavid Regular member

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    Alright you got onboard something that uses some of the ram. Happened to my old pc. I dont know exactly what though.
     
  7. ddp

    ddp Moderator Staff Member

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    CruzDavid, more than likely the ram is incompatible with the motherboard as i have a customer with the same problem
     
  8. rugripper

    rugripper Guest

    i second what ddp said.thats why i told you to try and boot the pc with only the new memory stick in the pc.probably not compatable like dual channel when you dont have that or the memory is just bad
     

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