mp4 problem please help

Discussion in 'Other video questions' started by greentina, Oct 15, 2008.

  1. greentina

    greentina Member

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    hi l got a mp4 for my son its a mulberry-innovations media player it says it plays avi files l can put music on with no problem but when l do movies the files are there but the screen is blank so l dont no if l am doing it right and the manual is hopeless ,l am on windows vista do l need to load the disc that came with it, please help
     
  2. AXT

    AXT Guest

    You cannot just put any movie on a mp3/4 player. It has to be the right resolution and if its H.264 the right profile. You will probably need to re-encode the movie.
     
  3. bigshopet

    bigshopet Member

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    It sound like we have the same problem with viewing avi's and mpeg4 movies on this player. Does anyone know what the correct resolution is for this player, as I totally agree, the so-called manual is totally useless?
     
  4. bigshopet

    bigshopet Member

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  5. bigshopet

    bigshopet Member

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    Hi greentina,goin to try on diff operating system. I tried the disc that came with it, but Vista said it was a blank. Got a friend with the same player, and he has had no problem loading and watching video. Will get back to you on this.
     

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