msa1 codec

Discussion in 'Video playback problems' started by xarzu, Jul 30, 2009.

  1. xarzu

    xarzu Member

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    So my new job started. The company provided me with a computer with a Windows Server 2008 operating system and they told me I should watch some Live Meeting recorded instructions and demonstrations about how the system works that I will be working on.

    Live Meeting, in case you don’t know, has a very cool feature where you can record a power point and video demonstration and play it back later. The problem is that the video part does not work for a 64 bit operating system like Windows Server 2008. An error prompts you to download an MSA1 codec.

    After a few attempts to solve the problem, I asked the administrative assistant for a second computer which she gave me. But it turns out the only one I got was one with a Vista 64 bit operating system and I found I still had the same problem with the new computer.

    I have a 32 bit Vista operating system computer at home so I took the files home to see if I could run the Live Meeting recordings there. To my shock, I got the same error.

    That is the problem I have. Now here are my questions. Where in the world do I get the codec for MSA1? How do I install this file on my computer? Surely there must be some sort of work-around for the computers with the 64 bit operating system. What are these work-arounds? I have searched the internet and I have yet to find a solution.

    What fun!
    [​IMG]
     
  2. xarzu

    xarzu Member

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    Here is the bottom line:

    Trying to play a video in Windows Media Player on a 32bit Windows XP Pro Operating System (with Service Pack 3 installed) takes me to this web page:
    http://www.microsoft.com/windows/windowsmedia/player/webhelp/default.aspx?ID=C00D10D1&codec=MSA1

    Which says:
    And this takes me to this web site:
    http://www.wmplugins.com/UnavailableItem.aspx?codec=MSA1

    Which says:
     

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